Neptune Beach Resort
Hotel in Mombasa
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Beachside hotel to enjoy outdoor pool and white sand beach
At Neptune Beach Resort, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Neptune Beach Resort offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
At Neptune Beach Resort, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Neptune Beach Resort offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Map of Mombasa
Available Rooms
Suite
1 Double • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room
1 Double • 1 Single • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 Double • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
6.0
This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways.
10.0
The hotel
8.0
It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
1.0
Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem.In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do.They said No I must pay in cash.This in violation of multiple laws.So it is a beautiful location with wonderful staff and food and Services.I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here.I won't.
2.0
Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem.
In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do.
They said No I must pay in cash.
This in violation of multiple laws.
So it is a beautiful location with wonderful staff and food and Services.
I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here.
I won't.
4.0
Enjoyable
5.0
Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
10.0
Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
8.0
Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.
2.0
The hotel is clean.long beach full of hotels. Very poor service in all ways.food is ox liver 2times a week .you get the most cheapest wine on earth and only one brand. Non service minded workers,but very polite.un experienced bartenders.TOO EXPENSIVE HOTEL for what you get in return.spend your all inclusive somewhere else if you really want to enjoy.
3.0
Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.
4.0
The stay was very nice and enjoyable
0.5
Never again
4.0
Really Enjoyed my stay there, Great Animation Team who will keep you on your toes with activities of sorts, water sports, stretches .. etc and also some nightlife shows, the place was fun. Pools are nice, and the staff very friendly. Great variety of cuisine selections as well, for the 3 main meals.
10.0
The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing
2.0
Hotel could use an update in terms of interior design. Bedroom was not great and wifi didn't work in the rooms. Food was hit or miss.
4.0
The Neptune Beach Resort provided a great location for a peaceful and relaxing break.
The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe.
I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee.
The resort had a nice big pool and fronted the ocean.
Security was also good.
2.0
The Neptune Beach Resort provided a great location for a peaceful and relaxing break.The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe.I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee.The resort had a nice big pool and fronted the ocean.Security was also good.
3.0
Average hotel....service was good. Food was sort of monotonous although presented very well. Even though its "All inclusive" but the alcohol at the bar was all local drinks which you dont wanna risk. Cannot recommend it for young holiday makers....its clientele is quite old.
8.0
It is our second stay and we enjoyed every moment of our stay.
4.0
It is our second stay and we enjoyed every moment of our stay.
4.0
This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.
8.0
This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.
1.0
If you want to enjoy your holidays please dont book this hotel
8.0
brilliant staff,very friendly..benson,gibson,elieas...violin...to name just a few...management excellent.
this was my 2nd time at this hotel and it failed to disappoint me once again,even if I went in the winter season
this time...entertainment staff were excellent.
I would like to thank ALL the staff at this hotel for making our holiday memorable.
I would recommend this hotel to anyone visiting Mombasa.
BRILLIANT.
4.0
brilliant staff,very friendly..benson,gibson,elieas...violin...to name just a few...management excellent.this was my 2nd time at this hotel and it failed to disappoint me once again,even if I went in the winter seasonthis time...entertainment staff were excellent.I would like to thank ALL the staff at this hotel for making our holiday memorable.I would recommend this hotel to anyone visiting Mombasa.BRILLIANT.
4.0
A great resort for its price. The staff and food were good. The alcohol was good, but the drinks included in the inclusive package provide limited options.
6.0
Rundown hotel with small garden. Beach is dirty and full of beach boys. I choose this hotel beckouse its close to the airport. I 1 night is inough. staff are great. I had 2 nights att Neptun village on Diani beach and must say that it is huge differense betwen those 2.
8.0
Drinks good - except only one local beer available.
Food excellent. Well cooked UK-style food with options of African, pasta and ready grilled. Oxtail - a local delicacy (not as a soup) - was excellent and recommended to UK patrons who are game to try new things obtainable "back home".
Rooms are comfortable.
The reef trip was very disappointing - where have all the brightly coloured fish gone since last time I snorkeled there? Also the long walk to the boat and back was an unexpected horror.
Staff very pleasant and helpful.
4.0
Drinks good - except only one local beer available.Food excellent. Well cooked UK-style food with options of African, pasta and ready grilled. Oxtail - a local delicacy (not as a soup) - was excellent and recommended to UK patrons who are game to try new things obtainable "back home".Rooms are comfortable.The reef trip was very disappointing - where have all the brightly coloured fish gone since last time I snorkeled there? Also the long walk to the boat and back was an unexpected horror.Staff very pleasant and helpful.
1.5
hotel staff lovely they really make the hotel , nice beach food great some days ok on others a lot of liver etc which is not for me the catering staff are very talented and work fantastically well with what is available. All staff warm and welcoming rooms ok very clean, room staff do a great job.
2.0
Hotel overall is nice, clean and staff are friendly. Caters for an older crowd so not the liveliest place to stay. Food is good but after 2 days we welcomed the change, the all-inclusive alcohol is very poor but there is a bar selling branded alcohol.
1.5
Food was very bad
2.5
It was a very nice stay and highly enjoyable.
FAQs
How much does this hotel cost compared to others in Mombasa?
The average price for a rental in Mombasa is $104 per night. This rental is $281 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Neptune Beach Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Neptune Beach Resort. Enjoy the water!
Is Neptune Beach Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Neptune Beach Resort?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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