Sarova Whitesands Beach Resort & Spa
Hotel in Mombasa
4-Star Hotel
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
On beach with 5 outdoor pools, near Bamburi Beach
Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Change of towels is available on request.
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a fitness center.
Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Change of towels is available on request.
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Mombasa
Available Rooms
Studio Suite
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Garden Facing Room
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Pool Facing Room
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Pool Facing Twin Room
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Garden Facing Twin Room
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Absolutely fantastic hospitality from Whitesands. Well done to the whole team. You all are doing a great job. Keep it up.
5.0 / 5.0
Excellent service, friendly staff. 10/10
4.0 / 5.0
Lovely facilities, very clean rooms. Staff were friendly, helpful and courteous. Dinner options on the first night buffet were fantastic - seafood galore! Saturday breakfast with bubbles was a nice touch. As the week progressed the food quality and options became much the same fare with small pockets of variation. The fruit selection for breakfast was wonderful but management need to make it more accessible to multiple guests at a time as waiting and pushing in became an exhausting problem. The plastic sunbeds along the seafront need to be updated, the Lamu style beds in the seafront are a big hit. Having single beds would help with overall availability for guests, especially when busy. Great hotel and a fantastic stay.
5.0 / 5.0
Service is amazing. One of the best resorts I’ve ever been to.
2.0 / 5.0
expeience not good this time
1.0 / 5.0
Too hot and ac don’t work and the worse part is no air conditioner in restaurant it was very hot to sit and eat without sweating and feeling so uncomfortable
5.0 / 5.0
Stayed at Sarova Whitesands after very many years. I was extremely happy to have spent time here. The hotel facilities, staff, and food spread are all immaculate.
5.0 / 5.0
Had an excellent stay at Whitesands! Property has been impeccably maintained, food was excellent as always with lots of variety, and especially loved the daytime food stations that are always fresh and hot. Lots of activities for everyone especially the kids, decent but small gym, lots of pools, and very friendly staff. I had one issue that was promptly addressed. A !
5.0 / 5.0
The place was nice and clean and the staff was amazing. My parents had a great time. One of the staff Elizabeth was exceptional went out her way to make my mum, Rose feel well taken care off during the stay. The whole experience was great. My dad loved getting his newspapers every morning. It was amazing.
2.5 / 5.0
The food was so good and the staff was incredible.
2.5 / 5.0
Excellent food, friendly staff, comfortable room with ocean views, just overall a beautiful resort.
2.0 / 5.0
Wonderful facilities, beautiful views, very well maintained.
Lots of space and room to enjoy and relax.
Poor standards of service in all restaurants apart from some excellent staff like James (total star), Catherine and Joel.
Food below average.
5.0 / 5.0
Sarova Whitesands is an excellent facility with one of the best beaches in the world. This was our second consecutive stay at the hotel. We loved it so much last year that we returned this summer and stayed for six days and we could have stayed longer. The staff is professional, courteous and responsive to requests. The food is delicious. The variety of pools provides options for children and adults and the rooms are well serviced. I used the Ozone children’s club for my son and the spa and I would give both a 5 star rating. We will be back!!!
3.0 / 5.0
Great dependable venue that we have stayed at many time. Outstanding service from waiters, cleaners, staff in general.
The only reason I don’t give it a 5, is that we were given a room very far from the dining area and entrance which meant that my dad had to go up and down several stairs to get to the room from the dining area. They were able to move him to a ground room, but it was even further away!
Considering we were staying for 5 nights, I’d have hoped for more accommodation.
Otherwise they were great. Beautiful beaches, clean facilities, excellent location and setup.
2.5 / 5.0
Had a great time, excellent view, very clean, enjoyed the delicious food, staff very friendly, hope to visit again.
5.0 / 5.0
Good food
5.0 / 5.0
The staff was friendly and reliable. Good food, excellent ambience.
5.0 / 5.0
Jacqueline was awesome! She changed our ground floor room to the 2nd floor for a better view of the ocean. Timothy (at lido bar) went above and beyond to make our stay memorable. The entire staff was welcoming and friendly. We enjoyed our stay as usual and will be back soon.
3.0 / 5.0
The staff were outstanding. Had the best massage I have ever had at the Spa. The food was better than we have had elsewhere in Africa. The property itself was beautiful and well taken care of! The security was top notch ! However,
there were bugs in the room. My friend was completely eaten up with bug bites!!! Our room location was not what was touted to be. The swimming and beach were an utter disappointment. At low tide it smelled and you couldn’t swim.
5.0 / 5.0
The hotel is really lovely. The buildings and grounds are very well maintained. It is on the beach. There are 4 swimming pools, beautifully clean and the water is perfect.
Breakfast is delicious with many options. Dinner also has many options including a seafood restaurant. Fir me the dinner food is not quite right. Vegetarian is the best choice. Though there's ice-cream. Room was beautiful and well cleaned, if late in the day.
Pick up worked well.overal, great
3.0 / 5.0
This hotel is very beautiful and the staff is friendly, for me my issue is the prices for the food and amenities. The mini bar is boarder line thievery and the amminties are way over prices like 20 minutes for 40$ to rent a wave runner. The whole place is set up to keep you there and keep your money there. If you want a luxury hotel like in the states it's great, if you want to experience the real Kenya and it's culture this isn't your place.
5.0 / 5.0
Property was very clean.
5.0 / 5.0
Everything from check in to check out went perfectly. We especially appreciated the service from Morris and Rebman , the both went above and beyond.
Thank you,
John Conly
2.5 / 5.0
-
5.0 / 5.0
lovely place
3.0 / 5.0
Checkin/checkout was excruciatingly slow and inefficientm
Service staff did not seem well trained or equipped to answer questions or assist with service isdues.
Food was marginal
Poolside and beachfront was really nice.
4.0 / 5.0
Sarova White Sands in Mombasa is a great hotel and easily one of the best. The only problem I have is that it gets incredibly crowded due to its size and therefore the amenities such as the main dining room gets super congested. The food selection is wide however the quality of some dishes (especially the curries) that stand for a while tend to spoil easily. The curry I had was not heated at all. The property however is beautiful and expansive. The service from staff and their concierge section and transport is super professional and very affordable as is the hotel itself.
5.0 / 5.0
A little slow process but good. The hotel is very nice and the food at restaurants is very good too!
5.0 / 5.0
From starting morning with a fresh breakfast buffet with varity is wonderful. Then take off for a walk on the beach grab a drink and relax. Every staff member with a greeting makes for a wonderful home feeling. Whitesands and Mombasa are top destination for singles, married couples and family something for everyone! Will definitely be back for another wonderful week and experience.
4.0 / 5.0
Excellent choice for families, clean, good variety of food and kids activities. Lovely beach bars
2.5 / 5.0
Great and beautiful resort for both business and leisure. Very friendly and helpful staff. Great food.
5.0 / 5.0
Whitesands is even more beautiful in person. We experienced excellent service, loved our room, delicious food and easy access to some of the most beautiful beaches in the world. The children’s club was so much fun for my son and the option to have free adult time was very welcome. Be sure to use the spa which exceeded our expectations. We will definitely be back to stay at the Whitesands. The pools and well cared for facilities are even more beautiful in person,
4.0 / 5.0
Great amenities. Great location. Very safe. Amazing breakfast. My only suggestion is to share with guests when they arrive the amenities that are available. No one showed me the pool or the secret pool or the hot tub of the hammocks or the bar or anything. A run down of all the awesomeness would have helped. But a great big gem on the Indian Ocean.
2.0 / 5.0
The stay at the hotel was good and rooms too.
The AC system was good but the water leaked in the room and after requesting the service, no one came to fix it.
5.0 / 5.0
This hotel has exceeded my expectations….the hotel is located next to bamburi beach with lots and lots of water sport activities as well as other attractions that will keep you busy during your vacation. However the highlight of it all is the sarova staff. They went above and beyond to make our vacation memorable. Special thanks goes to Nixon and the entertainment team, you guys deserve all the luck in the world without you this hotel would probably have been a bit dull. I was amazed as to how your charismatic and the whole team energy lights up this hotel…. Also anderson thank you for the small birthday decorations it was soooo beautiful and my partner loved it also with our daily small conversation on the way to the room. We also have nelson on the reception even though i was barely there he made sure to have that professionalism.. and to all the staff of whitesands Asante Sana you have made the begining of my holiday one to remember… remember always its the staff that makes the place worth a billion dollar….
2.0 / 5.0
Pleasantly surprised. Rooms were nice, very comfortable, not rundown. Good service, excellant breakfast. Nice pools. Very happy, will be back
2.5 / 5.0
This is our second time to stay at this hotel. Check in was very smooth and straightforward. The breakfast and dinner was full of variety and all tasted fresh. The five swimmming pools were clean and lifeguards on attendance at aĺl times. The pool staff especially Justus,were friendly and approachable. A few of the dinner staff could do with a refresher on customer service but most were helpful. It would be better to open the drinks at the table, you can then be confident that it is freshly opened.The animations team tried hard! The drink choices at the bars was vast with Eric at the Lido bar deserving a special mention on his knowledge. We would recommend this hotel for all types of groups.
2.5 / 5.0
Very nice hotel, we will come again for sure!!! Safe, nice place, nice and clean rooms, wifi works perfect (fast enough even for a video stream and facetime calls, no problems), great food (we recommend all inclusive = includes also number of drinks) and really great hotel staff: very nice, communicative, friendly, all speak very good english. ESPECIALLY MRS. JOYCE FROM COCO BAR DOES AN EXCELLENT JOB!!!
2.5 / 5.0
Safety and clean
2.5 / 5.0
Safety and clean
FAQs
How much does this hotel cost compared to others in Mombasa?
The average price for a rental in Mombasa is $104 per night. This rental is $323 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sarova Whitesands Beach Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sarova Whitesands Beach Resort & Spa. Enjoy the water!
Is Sarova Whitesands Beach Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sarova Whitesands Beach Resort & Spa?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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