H10 Puerta de Alcalá

Down comforters, minibar, in-room safe, individually furnished

Double Room, City View | Down comforters, minibar, in-room safe, individually furnished

Double Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

4.5

Excellent(1,030 Reviews)

Hotel in Madrid

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified Madrid hotel in Salamanca with a 24-hour business center
A restaurant, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Madrid

Nearby attractions

El Retiro Park

0.8 mi

Museo Nacional del Prado

1.3 mi

Wanda Metropolitano Stadium

7.1 mi

El Retiro Lake

0.6 mi

Available Rooms

Double Room

1 Queen • 194 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use

1 Double • 194 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Double Room, City View

1 Double • 248 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use, City View

1 Double • 215 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Double • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

H10 Puerta de Alcalá

$$$$

4.5

Excellent(1,030 Reviews)

Hotel in Madrid

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Madrid

Nearby attractions

El Retiro Park

0.8 mi

Museo Nacional del Prado

1.3 mi

Wanda Metropolitano Stadium

7.1 mi

El Retiro Lake

0.6 mi

Available Rooms

Double Room

1 Queen • 194 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use

1 Double • 194 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Double Room, City View

1 Double • 248 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use, City View

1 Double • 215 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Double • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.5

Excellent(1,030 Reviews)

2.0

Nov 2024

Nice location steps away from Retiro park and steps away from posh Serrano. The hotel should be better if it had a gym and a real desk in each room. On these desks which is more like a tiny couch you can't work. The hotel rooms are cleaned but due to everything black it appears there is dust everywhere. It is also not pitch black when the lights are off which made sleeping difficult as there is a green light close to the door that you can't turn off

0.5

Oct 2024

Very disappointed, because I left something in my room and they said didn’t find it, so that is that there stilling, and nothing worse than that

2.0

Oct 2024

We only stayed one night while in transit. However, there's great dining options, 5th Ave style shopping, and Retiro Park within short walks in the neighborhood. There are two grocery stores down the street - one Whole Foods type quality and the other a more common Kroger/Ralphs variety store. We took our coffee and yogurt on the hotels rooftop and watched the sun rise on our only morning there. Beautiful views of the city.

0.5

Sep 2024

The room size was nearly 13m2 not 25 as shown. My room had the worst view in my life, the emergency stairs, for 250€! The e breakfast I didn’t try 45€

2.5

Sep 2024

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

5.0

Aug 2024

Wonderful stay! Perfect location. Staff very friendly & accommodating. Loved our stay and will be back!

5.0

Aug 2024

Location is great.

5.0

Aug 2024

Wonderful stay, close to everything! Amazing facilities, delicious breakfast.

5.0

Aug 2024

I have no complaints of my stay here. My room and surroundings outside the hotel was perfect. Perfect room space, cleanliness and air conditioning.

5.0

Aug 2024

Hotel is well located, very modern. Friendly staff and my room was spacious and very clean,

4.0

Aug 2024

The Hotel has an extraordinary location The terrace is a MUST

5.0

Aug 2024

Excellent hotel close to restaurants and shopping area.

5.0

Aug 2024

Comfortable rooms with nice shower. Staff was friendly and helpful. Location was good, lots of food and access to the park right from the hotel was nice. Really all we needed for a stay in Madrid!

2.5

Aug 2024

It was a pleasant stay

3.0

Aug 2024

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

5.0

Aug 2024

Thank you for the service

5.0

Aug 2024

Everything was great

2.5

Aug 2024

I found my stay very satisfying in the H10. It's very well located, the room was big and comfortable and the employees cluld not be nicer and cooperative.

2.5

Aug 2024

Amazing choice close to Parque del Retiro. Excellent service (got a free upgrade!) and facilities (though a bit small, pool was great). Excellent room and amenities.

0.5

Jul 2024

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

5.0

Jul 2024

Such a wonderful and clean hotel. We loved everything

5.0

Jul 2024

The location was amazing.

5.0

Jul 2024

Very good

1.0

Jul 2024

Very worn room. Not at all like the photos. Air conditioner did not work. Front desk could not accommodate and said it was due to power outages. Step into shower from tub is very high and would not recommend to anyone with leg or hip issues

5.0

Jul 2024

Very convenient location … I loved that room was cleaned every day (many hotels don’t do it know with the excuse of covid). Comfy beds. Nice and kind staff. The rooftop (terrace) is great!

5.0

Jul 2024

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

5.0

Jul 2024

Good

2.5

Jul 2024

Great location and beautiful confortable rooms. Second time here and will definitely come back.

5.0

Jul 2024

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

0.5

Jul 2024

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

2.0

Jul 2024

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

3.0

Jul 2024

The rooms are outdated and very noisey. The lifts announce there arrival which if you have a room located near one, becomes a PITA at night: It is not a tourist hotel as lots of conferences during the day use their rooms. Which in the evening means you cannot get a spot on the rooftop terrace. The staff are excellent and very helpful but the property lacks the H10 feel.

2.5

Jul 2024

Great place to stay, comfortable rooms, great service and amazing terrace. Would definitely recommend it.

5.0

Jul 2024

Great hotel

5.0

Jul 2024

Great location and price!

5.0

Jun 2024

The H10 is an excellent hotel! It is beautiful, clean, and in a wonderful location. The staff are helpful and friendly and the rooftop restaurant/ bar has amazing views of Madrid and Retiro Park. I would definitely recommend the H10 for your stay in Madrid.

5.0

Jun 2024

Very nice hotel and staff were very accommodating to our needs. We travelled with our 15 month old daughter and struggled to find dining options in the area for her. The hotel made a special order to ensure a nutritious meal was available. The restaurant was amazing as is the roof terrace.

5.0

Jun 2024

Amazing location

5.0

Jun 2024

I recently had the pleasure of staying at a hotel and I wanted to share my wonderful experience with one of their employees at the reception. From the moment I walked in, I was greeted with a warm and genuine smile by Jorge. His professionalism and exceptional customer service skills truly stood out throughout my entire stay. Jorge was incredibly knowledgeable about the hotel's amenities and was able to answer all of my questions with ease. He went above and beyond to ensure that I had a comfortable and enjoyable stay. Whether it was providing recommendations for local attractions or assisting with any issues that arose, Jorge was always attentive and willing to help. Overall, I cannot speak highly enough of Jorge]'s dedication and commitment to providing outstanding customer service. He truly made my stay at the hotel a memorable one. I would highly recommend the hotel to others based on his exceptional service alone. Thank you, Jorge, for going above and beyond to ensure that guests have a fantastic stay.

3.0

Jun 2024

This hotel has completely lost our patronage, and I would not recommend it to anyone. We have stayed here twice before and were greeted warmly both times. This time, however, the staff seemed solely focused on getting our forms signed. We also experienced a rude encounter with one the attendants at the roof top bar.

FAQs

How much does this hotel cost compared to others in Madrid?

The average price for a rental in Madrid is $122 per night. This rental is $118 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at H10 Puerta de Alcalá. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at H10 Puerta de Alcalá. Enjoy the water!

Is H10 Puerta de Alcalá pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at H10 Puerta de Alcalá?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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4.1

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in Pozuelo de Alarcón

4star

2 single beds

Air conditioner · Internet / Wifi · Parking

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Madrid, at $198 per night for your next great vacation.

$$$$

H10 Puerta de Alcalá

Hotel in Madrid

Reasons to book

About this hotel

Amenities

Map of Madrid

Nearby attractions

Available Rooms

Double Room

Double Room Single Use

Double Room, City View

Double Room Single Use, City View

Superior Room

H10 Puerta de Alcalá

Hotel in Madrid

Reasons to book

About this hotel

Amenities

Map of Madrid

Nearby attractions

Available Rooms

Double Room

Double Room Single Use

Double Room, City View

Double Room Single Use, City View

Superior Room

Reviews

FAQs

How much does this hotel cost compared to others in Madrid?

Is parking included with this hotel?

Is there a pool at this hotel?

Is H10 Puerta de Alcalá pet friendly?

What amenities are available at H10 Puerta de Alcalá?

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