Hilton Garden Inn Auburn Riverwatch
4.4
Excellent(988 Reviews)Hotel in Auburn, ME
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Auburn Riverwatch offers 138 air-conditioned accommodations with coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Auburn Riverwatch offers 138 air-conditioned accommodations with coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Auburn hotel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Auburn, ME
Available Rooms
Room, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, River View (Hearing Impaired)
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.4
Excellent(988 Reviews)4.4
I have been waiting to write this review because although I had some issues during my stay, I tried first to talk to the general manager Kayla Garcia about my concerns. I have left multiple message on her voicemail but have never received a call back. I booked a stay in October and arrived a bit early to check in. I was given a key to my room at that time but told that the room was not ready yet. My husband and I walked to a nearby store and returned around 3:30pm. Check in is posted for 3pm. I inquired at the desk to see if my room was ready yet. But Faith, a front desk employee said it was not. When I asked why it was still not ready even though it was after 3pm, she rudely told me that check in is not actually at 3, thats just when they are allowed to check people in, not an actual check-in time. Excuse me, what? Well finally our room was ready and we checked in. However around 7am, someone opened up the door of our room while my husband was just stepping out of the shower. We shouted at them to get out, I went into the hall to discover a young couple there with all their luggage. They said the front desk had just checked them into this room. I went immediately to the front desk and was told that they had no record of my stay at all or a room being assigned to me. What kind of a hotel operates this way? I feel totally violated and to make matters worse the manager will not even return my call to discuss concerns. Unacceptable for a Hilton property!!
4.4
Nice Hotel in a good spot in Auburn
4.4
Found a layer of dust behind the night stand. Also, we enjoyed a 2 night stay (bed was very comfortable) and we received NO housecleaning service..no fresh towels or remade bed. In addiition, we had brought our bikes to enjoy the Riverwalk ride. We ran into several homeless tents and several homeless folks. One of the 2 bikes on my bike rack had been attempted to be removed; as it was pulled off of it's 4 straps. I am grateful we had locked the 2 bikes onto my bike rack on the back of my trunk.
4.4
I stayed here for a wedding taking place at the hotel. It was clean and the staff was very friendly, and helpful for the most part (Nancy was wonderful).They were having issues with having rooms being ready for check in because of short staff. The wedding was at 430 and my cousin's room was not ready until about 415, so she and her son had to get ready in my aunts room. I had to switch rooms because of a misunderstanding with the rooms the were booked for the wedding. About 20 minutes after I left the room for my new room, I realized i had left my camera charger plugged above the desk. Spoke with someone right away, but it was not there anymore. Was told that the person who had cleaned the room was gone for the day. They cleaned the room in 20 minutes and was already gone? I left my name and number but have not heard from them. This was last weekend. I guess I will have to buy another charger! The Wedding was great!!!
4.4
Nice play, very reasonably priced.
4.4
The hotel is nice, the staff were ALL friendly and helpful. It’s in a nice location with a walking path right behind it.
4.4
This is the second time I’ve stayed here and it’s never been a great experience. Not bad, but a blah experience in a relatively high priced hotel. Parking is always bad.
4.4
The pillows were great, bed was comfortable. Room was nice and clean. Front staff very professional and courteous. Had a meal in the restaurant, it was delicious.
4.4
It was nice. Service was good.
4.4
Pleasant hotel by river
4.4
Larger rooms
4.4
The view of the falls is fantastic! I really appreciated such a unique view. It was really cool to see it flowing pretty hard! Overall, the area around the hotel is okay, lots of homeless traffic but in a good location get to anywhere in Auburn or Lewiston. Good food and great service at the restaurant in the hotel. Gritty Mcduff's across the street is a cool spot and Cibo pizza just up the road is the best pizza I've ever had!
4.4
Beautiful location, good hotel.
4.4
Stay was nice! Carpets could use a nice cleaning. My only real complaint was there was a smell to the room. Musty or wet dog like. Can not pin point exactly what it was but it was funky. Other than that it was a very pleasant. Staff was friendly and we were able to check in just a bit early which was fantastic.
4.4
This hotel is very nice with excellent service. We had a great and easy checkin and later enjoyed dinner at the hotel. The staff are super friendly and accommodating to all of our needs!
4.4
Mattresses need to be changed
4.4
River view
4.4
amazing staff, very hard working and attentive… any small request was addressed and handled immediately…. the Grill restaurant was amazing, and the staff was wonderful ( even though it was extremely busy). Thank you for taking care of us…. hotel and staff went above and beyond
4.4
Quiet, easy parking dining
4.4
Very nice, exactly what we expected. Staff was very friendly and helpful
4.4
The view was amazing. Room was beautiful balcony was fantastic
4.4
Place was nice
4.4
Was not informed of all construction
4.4
Overall a nice place. I wish the rooms were a bit more updated and Room Service was available at all times.
4.4
This hotel worked perfectly for my mom and I. We were visiting my son at Central Maine Community College which is about 8 minutes from the hotel. The beds were clean and comfortable. The room had a coffeemaker, microwave and small refrigerator. The view was really nice.
4.4
Pleasant stay
4.4
Polite employees very helpful very respectful. Will be staying again soon.
4.4
Very clean and modern hotel. Great place to walk right outside by the water.
4.4
There was mold around the tub knob and the bathroom only had 1 wash cloth. The hot tub was out of service also which is 1 of the reasons why i went. The rest of my stay with my granddaughter was great we had a good time.
4.4
My husband and I were going about 30 minutes past this hotel to visit family. However on the specific date we stayed here, it was our 20th wedding Anniversary so we decided to stop and stay here. We got in around 2 and were told our room wasn't ready which was fine because we were early. We came back at 3 and did not get our room until 4. And apparently there was a room ready at 3, but we were just not put in it. We chose our specific room for the jetted tub which was amazing and the balcony. I even asked when they changed our room if it was the same type (with the balcony) and was told yes. When we got to our room, imagine our surprise when there was a note that the balcony was closed until 4/1/24. I get it if that is a Hilton thing, but to be told would have been nice. There was just a huge lack of communication. All in all the room was absolutely beautiful and for that reason I would stay again. Everything else was great. Breakfast amazing!!!
4.4
The hot tub was not working and wish we would have been told beforehand.
4.4
Great place to stay. Clean and easy parking. The staff are very nice and helpful
4.4
Pet-friendly restaurants nearby. Good value.
4.4
Very convenient location in the downtown area. Plenty of places to eat and a very nice park walkway.
4.4
Parking need more
4.4
The hotel was very dirty, trash everywhere in the lobby and rooms had lots of issues. The breakfast and food options were inedible.
4.4
The staff were great.
4.4
Kids running up and down the halls yelling and screaming until 10 pm. Dogs barking running up and down halls. Room too hot. Could not lower heat. No air circulation. Will never stay there again. Not the usual Hilton standard.
4.4
It took over 40 mins to check in due to poor preparation of staffing and check-ins
4.4
Super
FAQs
How much does this hotel cost compared to others in Auburn?
The average price for a rental in Auburn is $207 per night. This rental is $38 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Auburn Riverwatch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Auburn Riverwatch. Enjoy the water!
Is Hilton Garden Inn Auburn Riverwatch pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Auburn Riverwatch?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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