Mahaweli Reach Hotel
Hotel in Kandy
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Riverfront hotel with a full-service spa and free valet parking
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Mahaweli Reach Hotel offers 112 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 32-inch LCD televisions come with satellite channels.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Mahaweli Reach Hotel offers 112 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 32-inch LCD televisions come with satellite channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Kandy
Available Rooms
Deluxe Room
1 Double • 391 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
One-Bedroom River Suite
1 Double • 880 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room River View
1 King • 388 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Premium Room River View
1 King • 388 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Two Bedroom Mahaweli Suite
2 King • 1950 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
This is not a 5 star hotel. Porter were not available on arrival to assist with lugguage. Overall, hotel need a refurbishment as it is tired. We were given a accessible room, and when we have a shower the whole toilet was flooded - a plastic curtains was the shower door. Towels were old and smell. Room also smell damp and moulded. We could hear the people in thr next room and anyone walking in the corridor. We checked in at around 4pm amd checked out at 8am - not an inviting hotel that you want to hang around.
3.0
Does not live up to its 5* rating but staff very friendly. Buffet only average in terms of quality and choice.
0.5
Avoid at all costs.
Pros: Service at the spa and restaurant was good.
Cons: Old hotel, old furniture, mattress was hard and has that little ledge on the edges, like your parents mattress from 40yrs ago. Sheets were tired, I felt disgusting lying there and thankful that it was only 1 night. Air con was not effective.
Poor service and communication. When I checked in, I asked for a late checkout, they agreed 12pm and wrote it down. At 11.30 the next day they called, asking why I hadn’t checked out. I told them I had a late check-out which should be in their system, and can they send someone up in 5mins to take my bags. No one came.
When I checked in, I asked would there be a spa menu. They said yes it is in the room. It wasn’t in the room, I called reception, they told me to call the spa, the spa told me to ask reception. Seriously, get your act together guys, I want to spend money at the spa and you don’t even want it.
The guy at reception told me contradictory hours for the spa service times.
Service wise- whenever I had to sign something, they put it in front of me and didn’t say a word- never experienced such rudeness at a hotel.
It was a horrible stay and when I checked out, the lady asked how my stay was. I told her that I was disappointed, and the reasons why.
Then to sort my payment, she directed me to another lady (whom I thought was more senior), who didn’t say a thing or ask how my stay was, simply printed the invoice for signing.
0.3
Avoid at all costs.Pros: Service at the spa and restaurant was good. Cons: Old hotel, old furniture, mattress was hard and has that little ledge on the edges, like your parents mattress from 40yrs ago. Sheets were tired, I felt disgusting lying there and thankful that it was only 1 night. Air con was not effective. Poor service and communication. When I checked in, I asked for a late checkout, they agreed 12pm and wrote it down. At 11.30 the next day they called, asking why I hadn’t checked out. I told them I had a late check-out which should be in their system, and can they send someone up in 5mins to take my bags. No one came. When I checked in, I asked would there be a spa menu. They said yes it is in the room. It wasn’t in the room, I called reception, they told me to call the spa, the spa told me to ask reception. Seriously, get your act together guys, I want to spend money at the spa and you don’t even want it.The guy at reception told me contradictory hours for the spa service times. Service wise- whenever I had to sign something, they put it in front of me and didn’t say a word- never experienced such rudeness at a hotel.It was a horrible stay and when I checked out, the lady asked how my stay was. I told her that I was disappointed, and the reasons why. Then to sort my payment, she directed me to another lady (whom I thought was more senior), who didn’t say a thing or ask how my stay was, simply printed the invoice for signing.
2.0
Good food and great service,
4.0
The Mahawell Reach Hotel was a welcome respite after many hours of driving. Large comfortable rooms with all the usual 4 star hotel inclusions. Great bed. The shower was over the bath and quite deep so if you have mobility issues I would recommend asking for a room with separate shower. The breakfast was the usual but nice buffet style (excellent omelette). We stayed two nights and this hotel was good.
4.0
The setting overlooking the Mahaweli River is simply beautiful. Lovely sunsets!
2.0
great hotel and location
3.0
Nice amenities, far from anything fun , okay to chill on the property
5.0
The staff was very welcoming and helpful, we had our itinerary discussed and we also learned about the places we could visit in a better way.
Cleanliness and maintainance 10/10
Very Polite staff
The menu can be
2.5
The staff was very welcoming and helpful, we had our itinerary discussed and we also learned about the places we could visit in a better way. Cleanliness and maintainance 10/10 Very Polite staff The menu can be
1.0
Staff were lovely. Hotel is old. public areas like the pool are gorgeous. rooms are tired but big. Walls are very thin and can hear everything.Breakfast was mediocre.Easy to get tuk tuk to town.Staff are fantastic
2.0
Staff were lovely. Hotel is old. public areas like the pool are gorgeous. rooms are tired but big. Walls are very thin and can hear everything.
Breakfast was mediocre.
Easy to get tuk tuk to town.
Staff are fantastic
1.3
All excellent
1.3
All excellent
2.0
Property is very average and our room had to be changed as the shower was broken .. would not recommend this property to anyone .. they have river cruise which was very depressing :-((
1.0
Property is very average and our room had to be changed as the shower was broken .. would not recommend this property to anyone .. they have river cruise which was very depressing :-((
2.5
Hotel that is a sight itself. Kandy is a bit hectic and noisy city, but the area where the hotel is located is very quiet and beautiful and easily accessible with tuktuk (hotel has its own tuktuk driver also so getting to the city is easy). Rooms were clean, staff was helpful and food was good. I recommend to take also the breakfast when booking the room, it is really worth of paying a little extra.
2.5
Really great service from all the staff.
1.3
Really great service from all the staff.
2.0
Great comfortable stay at this hotel about 3 km outside Kandy but be aware the roads are very busy so can take a while to get into town
5.0
We absolutely love this hotel! The hotel itself if amazing and the staff were exceptional. Ask for Damith, he is an amazing person with a lot of attention to detail. We strongly recommend this hotel to everyone. We stayed here one night only and we should have booked at least two nights. Wonderful hotel, amazing food selection between all the hotels we stayed at in Sri Lanka. Very well done, good job to everyone!
2.5
We absolutely love this hotel! The hotel itself if amazing and the staff were exceptional. Ask for Damith, he is an amazing person with a lot of attention to detail. We strongly recommend this hotel to everyone. We stayed here one night only and we should have booked at least two nights. Wonderful hotel, amazing food selection between all the hotels we stayed at in Sri Lanka. Very well done, good job to everyone!
1.0
From check-in to check-out a terrible experience.
Very noise rooms, very old rooms, very bad maintained rooms.
A lot of ongoing construction work going on.
2.5
Beautiful gardens and swimming pool. Fantastic food. Attentive, friendly staff.
5.0
Lovely location on the river, a little away from the centre of Kandy but only a short tuc tuc ride so no real problem.
Very good buffet breakfast & evening meal. Pity there was no beer over the New Year period!
2.5
Lovely location on the river, a little away from the centre of Kandy but only a short tuc tuc ride so no real problem. Very good buffet breakfast & evening meal. Pity there was no beer over the New Year period!
2.5
Hotel located in a scenic area (had some time locating it as decided to drive on my own) but wouldnt be a problem if one hires a local taxi. Hotel staff were very courteous right from the reception till the house keeping / engineering staff.Food was awesome (at least to me) as I gorged myself on Sri Lankan food - sea food, hoppers, rotis, sambols, etc simply put a wide variety of international and Sri Lankan food.Lots of things to do - boat rides, swim in the pool, visit the historical botanical gardens located a few kilometres away, visit the heritage sites (Dalada Maligawa - Lord Buddhas relics are kept and venerated by the Buddhists) and lots more.Certainly was a change from the humid weather one found in Colombo and the towns we visited on the coast - Galle, Kalutara etc.Wouldnt hesitate to recommend this hotel to all my friends.Keep up the good work of and all the best,Regards Ijaz
5.0
Hotel located in a scenic area (had some time locating it as decided to drive on my own) but wouldn't be a problem if one hires a local taxi. Hotel staff were very courteous right from the reception till the house keeping / engineering staff.
Food was awesome (at least to me) as I gorged myself on Sri Lankan food - sea food, hoppers, rotis, sambols, etc simply put a wide variety of international and Sri Lankan food.
Lots of things to do - boat rides, swim in the pool, visit the historical botanical gardens located a few kilometres away, visit the heritage sites (Dalada Maligawa - Lord Buddha's relics are kept and venerated by the Buddhists) and lots more.
Certainly was a change from the humid weather one found in Colombo and the towns we visited on the coast - Galle, Kalutara etc.
Wouldn't hesitate to recommend this hotel to all my friends.
Keep up the good work of and all the best,
Regards Ijaz
1.0
Hotel is pretty nice. Offered welcome drink, and very rich breakfast. The place is like a garden, with many different flowers.
1.0
Would not let us through the gate. We had paid in full through Orbitz. They couldn't find it. We asked if they had a room. They said yes but we could not have it because all arrangements had to go through Colombo. We had driven 4 hours from Kandy and they left us without a place to stay. AND THEY HAD A ROOM!@!!
2.5
Although i checkek all reviews i was not expecting sort of warm welcome and kind servie shown during our stayFrom the reception to house keeping,from the bar to resturant, feom the concierge to spa bali massage all excelent left there with goodMemories thank you all
2.5
Although i checkek all reviews i was not expecting sort of warm welcome and kind servie shown during our stay
From the reception to house keeping,from the bar to resturant, feom the concierge to spa bali massage all excelent left there with good
Memories thank you all
1.0
Older hotel needs renovation. Beds are very hard. Lots of Asian tour groups and large weddings take over hotel. Too far from town. Expensive food and drink. Service ok, but very slow. Spa was excellent but expensive. Beautiful flowers around pool. Would stay somewhere else next time.
1.0
Nice hotel- beautiful landscape. Focused on Asian tour groups. Unfortunately, the restaurant was closed for our stay and we were forced to eat in their conference center for breakfast and dinner. Construction noise at pool during day. All that dampened our stay. Hotel is far from Kandy center. would choose another hotel next time.
2.0
Good, but no view
The bathroom was not clean
Bedsheet not clean
2.0
Good hotel on the river with a good restaurant. The fitness center was a bit run down, but the rest of the hotel and the staff was excellent. Good price.
1.0
Had a very uncomfortable first night but for the next the room was upgraded which solved the problems. Pity they didnt fix the aircon and hot water in the room before giving it to me on arrival
1.5
The hotel is to far from all the attractions that Kandy has to offer. Even though the other hotels are not as nice, they would be better for time management. My girlfriend and I both got food poisoning from the restaurant at lunch time and that ruined the night and most of the next day. I'm sure that doesn't happen often but when it does it is not good.
1.5
This is my fist time to Sri Lanka and you are not sure what to expect. However, you do expect a room to be clean and tidy and in good repair. This is a hotel with lots of staff and there are lots of good points that should be noted. Kandy is in the centre of Sri Lanka and a good spot to stay, the hotel has 11 employed drivers which can safely take you on excursions. If you like classic cars there are lots on display to look at. The Ceylon Spa is very good. The breakfast and diner good. The hotel did get taken over by a huge wedding, which on one side was nice to see, but did overrun the hotel. The rooms were also quite large. The hotel has lots of old charm and hospitality but the rooms were not clean and the hotel needs to be refurbished about 10 years ago. An annoying thing is that you ask one memeber of staff and you get one answer, ask another and you get another. You end up having to ask lots of people to try and work out what is correct. I wish the staff would simply say that they don't know the answer rather than giving you their opinion !!
FAQs
How much does this hotel cost compared to others in Kandy?
The average price for a rental in Kandy is $55 per night. This rental is $124 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mahaweli Reach Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mahaweli Reach Hotel. Enjoy the water!
Is Mahaweli Reach Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mahaweli Reach Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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