Hotel Zihua Caracol

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers

Suite Familiar | Hypo-allergenic bedding, in-room safe, individually furnished

Standard Room, 2 Double Beds | Bathroom | Shower, towels, soap, shampoo

Suite King Size | Hypo-allergenic bedding, in-room safe, individually furnished

3.6

Good(199 Reviews)

Hotel in Zihuatanejo

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with 2 restaurants, near La Ropa Beach
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and express check-out.
Hotel Zihua Caracol offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Garden

Map of Zihuatanejo

Nearby attractions

Letras IXTAPA

5.8 mi

La Isla De Ixtapa Zihutanejo, Playa Coral

12 mi

Cocodrilario Playa Linda

11.1 mi

Playa Larga

5.8 mi

Available Rooms

Standard Room, 2 Double Beds

2 Double • 172 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room King Size

1 King • 388 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite Familiar

1 King • 1 Double • 452 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite King Size

1 King • 388 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Zihua Caracol

$$$$

3.6

Good(199 Reviews)

Hotel in Zihuatanejo

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Garden

Map of Zihuatanejo

Nearby attractions

Letras IXTAPA

5.8 mi

La Isla De Ixtapa Zihutanejo, Playa Coral

12 mi

Cocodrilario Playa Linda

11.1 mi

Playa Larga

5.8 mi

Available Rooms

Standard Room, 2 Double Beds

2 Double • 172 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room King Size

1 King • 388 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite Familiar

1 King • 1 Double • 452 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite King Size

1 King • 388 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

3.6

Good(199 Reviews)

3.6

Jul 2024

Great time it was a good stay a good distance from everything

3.6

Mar 2024

5 stars for beach proximity, location to excellent restaurants, vista views, room cleanliness, lovely pool and balcony bar. 1 star for condition of the room/bathroom, bedding, dingy towels, large space beneathe door showing daylight and odd service at front desk & at breakfast. The older front desk man was not friendly, never inquired about our experience while checking out, no smile, only wanted to radio maid & make sure we left room in satisfactory condition.

3.6

Feb 2024

Love the pool and garden area. Roof top view is beautiful

3.6

Feb 2024

Very close to the beach

3.6

Jan 2024

No service at all, no coffee, shower was cold and hard to use

3.6

Jan 2024

January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.

3.6

Jan 2024

They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.

3.6

Dec 2023

Sheets were dirty. Loud music from the restaurant.

3.6

Mar 2023

I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .

3.6

Mar 2023

The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.

3.6

Feb 2023

Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.

3.6

Feb 2023

Clean, safe and friendly staff

3.6

Feb 2023

Close to the beach, beautiful neighborhood.

3.6

Feb 2023

safe deposit box full of 1000s of ants. room was close to dining room so was noisy. too high priced for a single occupant. liked the old time feel of the area

3.6

Nov 2022

The pool is lovely

3.6

Apr 2022

The staff are wonderful. They work hard at keeping it clean. Beds are hard and the frame creak.

3.6

Apr 2022

The staff are wonderful. They work hard at keeping it clean. Beds are hard and the frame creak.

3.6

Mar 2022

The hotel needs some work, could only have a cool shower no real hot water but okay as it was hot weather. Issues getting towels each day, some days lots other days had to ask as they took them away but didn't replace them. The staff especially in the breakfast room were very friendly and nice, helpful even when there was a language barrier. Not fancy but it's okay.

3.6

Mar 2022

3.6

Feb 2022

The staff was great, always very helpful. The person who cleaned our room very respectful.

3.6

Feb 2022

The staff was great, always very helpful. The person who cleaned our room very respectful.

3.6

Feb 2022

Cute place, nice pool and bar area upstairs. Wifi only worked in lobby, not in rooms as the online description stated. Breakfast was pleasant, and service was very friendly. Our room had leaks both in the sink and the shower; which made for quite a slippery/messy and potentially dangerous situation. We told staff about it right away but nothing was repaired during our stay, so we had to improvise, using the bathroom trash bin to catch the water under the sink, and had to mop up the floor after showering with sopping wet floor mats and hand/face towels daily. Made for a lot of laundry since we try to be more eco-friendly and typically don’t replace our towels daily. Beds and pillows were a bit lumpy and our windows didn’t close shut. Lots of storage in the room for clothing and there was a lot of hot water which was a very nice redeeming quality. Just needs some TLC/maintenance, otherwise a nice place with easy beach access.

3.6

Feb 2022

3.6

Jan 2022

Great affordable hotel with good breakfast

3.6

Jan 2022

Hotel Zihua Caracol is a wonderful choice in terms of its price-point and location. It is convenient for both the main waterfront and also Playa La Ropa, while being quieter than places in the center of town. It is not on the beach, which I prefer because of quietness, but it has superb views and is really only 200 meters from the beach. The included breakfast is great.

3.6

Dec 2021

Employees were kind and professional.

3.6

Jul 2021

Black mold in the courtyard and broken toilets and

3.6

Jul 2021

Black mold in the courtyard and broken toilets and

3.6

Apr 2019

Property was decent. According to Expedia, the room was supposed to have a private balcony but it was a shared terrace, no smoking allowed. Free breakfast was convenient.

3.6

Feb 2019

Everything we needed was close by and the staff are very hospitable

3.6

Jan 2019

It’s a great place for price and location....plus you can use the pool across the street at Sun and Moon too!

3.6

Aug 2018

Dirty towels, over charged, infested with bees, walls crack and ceiling peeling,

3.6

Aug 2018

Dirty towels, over charged, infested with bees, walls crack and ceiling peeling,

3.6

Mar 2018

This would have been a salutary review if there wasnt a persistent smell of feces in the room. I told mment of the fact and they just shrugged their shoulders and said that this happens when the have a lot of guests. I guess it wasnt just my room. The fact that they had all the unrented rooms airing out should have been a signal. Other than that and the thin curtains, noisy families, maid that didnt come until 4pm,braying dog at 5am and rear half of unfinished rooms it was actually ok. Just behind the first row of hotels. Pool. Bfast, Ok cable and air. Clean. Big simple room. Ok water pressure and heat. View of bay. Pretty quiet. Good value if not for the sewer poisoning.

3.6

Feb 2018

Our room was pretty spartan but for the price we felt very comfortable. Its dated but hey... your in Mexico! The beds left a lot to be desired, had a issue with one of the light switches (got a tingle every time we touched it...staff fixed next day) and towels seemed to be at a premium. A Real Premium... they lighten up a bit after wed been there a couple days. On the plus side the staff was great, everything was cleaned daily, the pool was awesome, the free breakfast very good( 3 days), the rooftop restaurant very nice(twice) with a beautiful view and the surrounding area was great. As you might expect so many places to see, eat at and check out we didnt eat or stay at the hotel very much. For us la Madera is the area to be in.

3.6

Feb 2018

Rooms clean and liked that breakfast included in our package

3.6

Feb 2018

room was kept clean , food was mediocre , no hot water in room 302 , staff was concerned but never did get a hot shower ; would look for different accommodations next time although other guest were a hoot.

3.6

Jan 2018

The rooms were not clean. No extra towels or blankets. You have to check in and out each time you leave . Toilets were clogged and no Hot water . The responsiveness of the personnel on resuming this issue was not exceptable. Location was good.

3.6

Jan 2018

3.6

Jan 2018

Wonderful an de friendly staff. The breakfasts were filling and good. I enjoyed using the pool and liked the on sight restaurant. The hotel is centrally located with easy beach access. There were also massages available too.

FAQs

How much does this hotel cost compared to others in Zihuatanejo?

The average price for a rental in Zihuatanejo is $167 per night. This rental is $64 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Zihua Caracol. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Zihua Caracol. Enjoy the water!

Is Hotel Zihua Caracol pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Zihua Caracol?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Hotel Zihua Caracol

Hotel in Zihuatanejo

Reasons to book

About this hotel

Amenities

Map of Zihuatanejo

Nearby attractions

Available Rooms

Standard Room, 2 Double Beds

Standard Room King Size

Suite Familiar

Suite King Size

Hotel Zihua Caracol

Hotel in Zihuatanejo

Reasons to book

About this hotel

Amenities

Map of Zihuatanejo

Nearby attractions

Available Rooms

Standard Room, 2 Double Beds

Standard Room King Size

Suite Familiar

Suite King Size

Reviews

FAQs

How much does this hotel cost compared to others in Zihuatanejo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Zihua Caracol pet friendly?

What amenities are available at Hotel Zihua Caracol?

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