The Mercer
Hotel in Hong Kong
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Laundry and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Art Deco Hong Kong hotel in Central & Western District with a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
The Mercer offers 55 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature down comforters and premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
This smoke-free hotel features a 24-hour fitness center, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
The Mercer offers 55 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature down comforters and premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and hair dryers.
This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
Map of Hong Kong
Available Rooms
Studio Executive
1 Queen • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Premier
1 Queen • 430 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
One-bedroom Executive
1 Queen • 600 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
I left after the first night and moved to a nother hotel.
The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years.
The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom.
Overall the room was just not in a good condition, not clean and not what i expect at this price level.
The location of the hotel is great!
I would not recommend to stay at this hotel!
10.0
THANKS
2.0
Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
6.0
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
6.0
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
2.0
Aircon was extremely noisy. Room flooded when using the shower.
8.0
Easy access to the Central / So many restaurants near by...
6.0
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
6.0
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
4.0
Difficult to locate as located within meandering side streets and as surrounded by tall buildings everywhere, pinpointing on google map difficult.
Location seemed a little on the derelict side. Didn’t feel safe walking back late at night.
Charged HKD500 as deposit which wasn’t made aware prior to booking on Expedia. Queries staff at check-in, but was just told this is how they do it and if I wanted clarification, I needed to take it up with booking agent.The money has already been charged on my card. Am awaiting to see if it will be refunded.
Complimentary beverages turned out to be two bottles of cheap soft drinks which other hotels would’ve given for free anyway.
No room upgrade - was told already booked the best. Could’ve at least given a room on taller floor.
Room smelled stuffy and unused for a long time. Not sure if it was cleaned prior to checking in.
10.0
Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
10.0
Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
1.0
Nothing..no view..the lay out not good.No aminites ..no break fast room...staff not cooperative..they even did not assist to take a taxi
2.0
Nothing..no view..the lay out not good.
No aminites ..no break fast room...staff not cooperative..they even did not assist to take a taxi
4.0
Unfortunately no pool as indicated due to renovation works but great view from large rooms! Very nice service. Location very convenient for restaurants, shopping and activities on Hong Kong island.
5.0
Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
4.0
kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
5.0
Small boutique hotel, great views, comfortable rooms, friendly staff, good location.
Not a lot of amenities or lobby, but these are not expected from such small hotel.
10.0
The property was great, a lot of food choices around. The staff was great and very friendly we had to leave our luggage there for the day.
5.0
staffs are friendly. the room was clean. close to everything!
5.0
Great staff. Great location, nice clean room. City views.
5.0
great location, short walk to lots of bars and eateries.
5.0
Great central location on HK island. Easy walk to ferry trains and trams as well as local bars and restaurants.
5.0
The location was perfect. Close to the subway system and great restaurants and bakerys. We visited a near by bakery almost daily for their pork buns and sandwiches. The location was also close to a couple local gay bars that had really good happy hour.
5.0
The location was perfect. Close to the subway system and great restaurants and bakery's. We visited a near by bakery almost daily for their pork buns and sandwiches. The location was also close to a couple local gay bars that had really good happy hour.
5.0
This is an amazing hotel located in the heart of Hong Kong Island. I would definitely recommend this hotel with it convenience to many local attractions as well as the MTR train. Everything is within walking distance of the hotel and it is just a short 2 blocks from the train station. I think many are intimidated by the location in not knowing but this is well suited for business or pleasure. As I participated in the morning breakfasts ... I found this to be a nice luxury being from the US and saved on the time of finding something to eat each morning. I will recommend a place a block away called the Brew Brothers for some amazing coffee though! I used the gym each morning as well. It is smaller with limited equipment but I can't complain as I was the only one in there. There are several restaurant located very close to the hotel to eat at, but we did find comfort in the Canteen located right across the street from the hotel for a beer and some fries or wings late at night.
5.0
The reception staff were second to none at Citadenes Mercer, from checking in and allowing us to have our room hours before the check in time ( we had been up for 24 hours so we were more than happy!! ) to giving us great tips on places to visit and carrying our heavy bags out to the taxi on our departure. The hotel room itself was scrupulously cleaned and replenished daily and the room was so quiet unlike many others I’ve stayed in as there’s only 2 rooms per floor. I cannot rate this hotel highly enough for the money. Not 5 star but for a small hotel in a fantastic ‘ real Hong Kong ‘ location, this place is way more than value for money!
5.0
Good hotel for cheap! Good hotel for cheap! Good hotel for cheap!
4.0
nice 1 nite stay. the room is bit dated but in general it is acceptable and clean. the sofa in the dining room is odd and does not fit the room in terms of style. Breakfast buffet choices are limited but the quality is fair.
1.0
Despite the rampant protests in Hong Kong the hotel refused to allow me to cancel my reservation. It is unreasonable to expect people to travel to HK when the airport is regularly being shut down.
5.0
Hotel is in a great area. It looks a little run down from the outside but that is just HK in general - it's Asia. Reception is small as the hotel is vey narrow but very high, only 2 rooms per floor.
We booked a Studio but they upgraded us to a one bedroom which was great.
The room is well fitted out with everything you need. They even have a handy phone you can use and take with you around the streets with all sorts of info like locations and maps.
Breakfast was basic but satisfying. The service was really good and helpful. We had a late flight and hey gave us a little extra time to check out and looked after our luggage until we were ready to leave.
It is only a short walk to areas like Lan Kwai Fong or Soho. We even walked from the hotel to the Airport Express
I would recommend the hotel
4.0
This was my second stay in Hongkong and I choosed the same Hotel as last time.
Room offers good space and friendly staff. Breakfast is ok for some days.
Very central location with railstation in close proximity.
Good choise for some days at a reasonable price.
Recommended
4.0
Breakfast is included but really is pretty bad . We had so-called free mini bar - but the selection is so pathetic . Also we were in a serviced apartment - insufficient plates ,glasses etc and absolutely NO cutlery - not even a teaspoon to stir my coffee. Oh and please provide ice cubes - this is pretty standard ? - I had to buy a huge bag from Seven 11 just for a few icecubes !!
2.5
Citadines is very good place to stay this trip, cleanliness, especially service mine of reception, all the things are very impressive for our group.
5.0
Mark was outstanding as a Host. Well done! He was so helpful and caring - made sure we were confident and comfortable with every question answered. You can visit many wonderful hotels, but this is set high above others because of this personal touch
2.0
The staff was AMAZING! Both Mark and Top were so helpful with suggestions for activities, restaurants, directions, even walking us down the street to find our way. They made our trip! They are great representatives for their company, and for the city itself. The hotel property is fine. Adequate breakfast. Nice clean room. Nothing fancy, but great location and good value for the price.
5.0
Staff were friendly and very professional. This hotel is very clean and the room size is reasonable comparing to other HK hotels. Local is excellent and walking distance to HK Central district.
5.0
While this is not hotel chain, I think it works in its favor. The staff that are working there do everything in their power to assist you in day to day activities. So while we had to switch rooms due to some uncleanliness in the room. This apartment is very close to a subway entrance and a place where taxis line up to pick up passengers. If all Citadines locations are like this I would stay at another Citadines for sure. This particular location is very close to a lot in Central and Sheung Wan but just enough away that it's pretty quiet. It's not the easiest to access if you have a kid with a stroller.
5.0
Nice hotel close to MTR station and tram stop. Many famous local restaurants nearby. Friendly staffs. Bathroom cleanliness needs further improvement but overall equipment is excellent.
4.0
Nice and quiet and bright. It was also convenirntly located . The counter staff were friendly and helpful. Regards
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is $85 per night. This rental is $292 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Mercer. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Mercer pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Mercer?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and laundry.
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