Refinery Hotel
Hotel in Midtown, NY
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, TV, Laundry and more
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About this hotel
Luxury New York hotel in Manhattan with bars
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.
Recreational amenities at the hotel include a fitness center.
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.
Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Laundry
TV
Gym or Fitness Center
Map of Midtown, NY
Available Rooms
Studio, 1 Queen Bed
1 Queen • 250 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds
2 Queen • 387 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Atelier Executive Suite
1 King • 409 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Room was perfect for 4 heaps of room
2.0
I was disappointed with my recent stay at the Refinery Hotel. The check-in process felt rushed and impersonal—no information about Wi-Fi or other amenities was provided; I was simply handed my keys. The room itself was subpar. It was dusty, and the shower handle was barely functional and coming unscrewed. There were no slippers provided, leaving me to deal with cold floors. To top it off, several outlets in the room didn’t work, making it inconvenient to charge devices. For a hotel of this caliber, I expected much better attention to detail and service.
5.0
Super service
4.0
Large room. No view. Super jazz bar down stairs which is a must visit!
5.0
Stayed here with my tween daughters and we loved it! Location was great, able to walk (broadway, Times Square, Central Park, Bryant park). Beds were comfortable and room was nice and quiet, we slept so good. Would definitely stay here again.
3.0
The managers were kind enough to listen to our concerns. However, the experience was not met to our expectations. The price we’ve paid for a 5 stars hotel was not met at all. The hotel felt like a 4 stars hotel rather than a 5.
The rooms were not clean either, a lot of debris and dust around the room. The carpet was not clean either. Although I can’t complain about the location because it’s out of their control, but the location was very hectic. Furthermore, when we first arrived there wasn’t a porter to help with our luggage’s.
4.0
Like this hotel. Was secondary stay. The positives: courteous, helpful staff, High ceilings, comfortable bed, very quiet at night. Some negatives: needs upgrades and repairs. Our bathroom water outlet was broken and spouted water back onto countertop, electric iron once filled with water rapidly dripped that same water over electrical cable.
10.0
It was a clean modern and centric property, easy and walkable to many attractions
10.0
5 stars service
10.0
Lovely hotel. Fantastic rooftop bar. Staff are gracious, helpful, and so pleasant.
3.0
Five star hotel on paper, 3 star in reality. It's worn down and they don't care much about the experience they're selling. When we checked in we received a room at the first floor - it smelled from mold and they "forgot" to tell us that there is scaffolding and during the day workers just walk by our window... they recommended to "just keep your blinds closed"... Yet the lights in the room were broken. That for a full price. After we complained we moved to another room. Was higher up (so no scaffolding) and the lights worked but the smell was still there... and it wasn't the room category we paid for. So the second night they moved us again to a higher floor... this time it didn't smell. They pride themselves with an amazing rooftop, which they're also renting out to private events... Half of the time we didn't have access to the rooftop.
The staff is nice, but they're bound by the rules and instructions they're given... I don't blame them... It's the hotel management and owners that seem to not care much. It was our first and last time there.
10.0
The hotel was clean and tidy. Room sizes are probably what you’d expect in New York, with great decor and bathroom decor and amenities being particularly good. Staff were very polite (as one would expect for a 5 star). And the property has good views from the rooftop though we were only able to see them during the daytime as there was a private function taking place the prior night and we were only staying one day for the weekend. All in all a great experience at a boutique property that was marginally more expensive than some of the chain hotels (4 star)
10.0
Excellent stay for a lot of out of town guests. The rooftop was a perfect place to visit and enjoy the city from above!
5.0
Great location, clean and well designed rooms. Beautiful rooftop bar and patio. Friendly staff.
10.0
Loved my stay at the Refinery. The only thing I would have liked is for guests to be able to take a coffee up to the Rooftop bar in the morning.
10.0
Love the Refinery, thank you for maintaining general excellence
2.0
When I checked into my room, someone had been laying in the bed and had used the bathroom so I had to change rooms.
5.0
Spacious rooms with high ceilings
5.0
Staff was very pleasant helpful. Would definitely recommend. Rooftop bar is great as well.
4.0
Very disappointed. We were excited to try this hotel for the first time as we visit NYC frequently.
After checking in, we were told the the rooftop bar and restaurant would be unavailable for our stay. They didn't tell us in advance or before we checked in. So, our plans to meet friends and have dinner on the rooftop were cancelled. We wouldn't have stayed had we known.. They were sneaky in not telling us.
The gym is a closet with a tiny window. If a nice gym is important, this place is not for you.
The downstairs restaurant was very nice and the food was good. Recommended.
The room was a little tired and very dark. Our sink leaked on the floor each time it was used. But the room was acceptable, just not impressive.
10.0
We stayed at Refinery for 10 nights as a family of 3. The room was spacious, clean, and safe. We don’t typically ask a lot of our hotel stays and didn’t this time, however, the staff at the hotel checked on us frequently to ask if there was anything they could do for us. The location is great if you want to be in midtown, not in Times Square…but close enough to walk to it. I would recommend the hotel to others looking for a similar stay.
6.0
We did not receive any VIP treatment. Also the couch in the room was so dirty with stains. The staff was nice and covered our parking and room tax, but it was definitely not a 5 star experience!
10.0
Excellent Hotel
4.0
Very small Room but the location of the hotel is excellent. The rooftop bar is good with a view to Empire State Building.
10.0
Nice hotel with great staff in a great location! We already made plans to return in the fall.
4.0
I have stayed at The Refinery with friends several times. This was a weekend getaway with my husband for his birthday. We enjoyed the stay. The front desk and staff are lovely. We had an issue with the bartender at Parker and Quinn who was very rude and belittled me. I will never return. The hotel was horrified by his behavior and the manager of the restaurant reached out. Although they all did their best to rectify his terrible behavior, the night was ruined. It is a shame. My advice would be to go to the hotel. Morgan the manager is lovely and super helpful but have drinks elsewhere.
8.0
Convenient location, some attentive staff such as Morgan/Lucy. Resort fees high for value received plus rooftop is managed by separate company to the hotel which shows in their complacent service and attitude
8.0
Room was dirty upon arrival. Floor had not been cleaned, found lots of dirt on the floor, including a sewing needle. Did not receive any VIP benefits
4.0
Don’t book if you want to sleep in. Horrible noice insulation. Booked this place for the amount of good reviews. The place is really captivating at first as the design is very cool. Once we arrived to our floor , we could smell moist everywhere. Every night sheets felt like they are wet. It’s twice as humid as outside. In the room huge painting almost fell on me as it wasn’t attached to the wall, revealing open cut wires that were originally supposed to light up the painting. Small mirror in the bathroom with light doesn’t work. I found a hair pin on the carpet and stains on some towels. And the cherry on the top is the very heavy room entrance doors that slam every time you use them, so every door that was coming in and out slams so loud that it’s impossible to sleep. Housekeeping kept coming in our room since 8 am on the first nights and slamming doors near by our room, eventually we put a sign to not disturb, and so did all of our neighbors
8.0
Nice staff clean good very good
5.0
Room was unreal and spacious and comfortable with super tall ceilings. We loved the historic but contemporary design. The rooftop restaurant is a real experience. We had a wonderful stay. Only slight critique is that the check in took a bit longer than I had hoped but they probably got a little surge of people in.
8.0
Really nice hotel with spacious rooms and great staff.
However a lot of party people seems to stay at this hotel so it can get quite noisy late at night.
10.0
Staff was amazing. Hotel was great. Will stay again.
10.0
My family of 3 stayed for 6 nights. The staff was so friendly thoughtful and helpful. Easy access to subway, shopping and tons of food options. Room was quiet and clean. Highly recommend for couples or families. Would stay there again.
8.0
Room way too small.
8.0
Had a good stay at Refinery , good sized rooms with all facilities. Good size clean and comfortable beds. Only needed better vacuuming of the room as I’m allergic to dust, which was taken care once told. Room was cleaned on a daily basis and was very comfortable. Staff was very helpful and friendly. The hotels rooftop bar n dining was fantastic buzzing with a lot of people. Overall a wonderful stay.
10.0
Everyone was very nice and helpful, the hotel was beautiful, our room was so nice and big for a NY room. Thank you for taking care of my family and I
10.0
Nice boutique hotel with large room and walkable to shopping n NYC
10.0
Thabks for the trip
10.0
The aesthetic
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $415 per night. This rental is $119 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Refinery Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Refinery Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Refinery Hotel?
We found 4 amenities for this rental. This includes air conditioner, laundry, tv, and gym or fitness center.
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