The Westin New York Grand Central
Hotel in Midtown, NY
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury New York hotel in Manhattan with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Midtown, NY
Available Rooms
Traditional Room, 1 King Bed
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Traditional Room, 2 Double Beds
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed with Sofa bed
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Double Beds
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed with Sofa bed
Beds not specified • 351 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Great location near GCT.
Large rooms for NYC.
Great hotel bar.
2.5 / 5.0
Beautiful facility. Conveniently located. Friendly and professional staff.
2.5 / 5.0
We had the pleasure of staying at the Westin New York Grand central and I cannot praise the staff enough for their exceptional service. The front desk team went above and beyond to make us feel welcome from the moment we arrived. They handled every request with professionalism, efficiency, and genuine kindness, making our check-in and stay seamless and stress-free.
The breakfast area was equally impressive. Despite hosting a large number of guests each morning, the staff managed to serve everyone with remarkable grace and speed. They ensured the buffet remained well-stocked, tables were clean, and every guest felt cared for. Their friendly smiles and dedication created a warm and inviting atmosphere to start the day.
I wholeheartedly recommend for anyone seeking outstanding service and a memorable stay.
A heartfelt thank you to the amazing team for making our visit so special! 🌟
2.5 / 5.0
Perfect
2.5 / 5.0
Perfect
1.0 / 5.0
We were not satisfied with our stay at this hotel. The breakfast experience was frustrating, with far too many people waiting in long lines, it felt chaotic. Additionally, the room left much to be desired. There was an unpleasant smell, which made it difficult to feel comfortable, and the towels were worn out and in dire need of replacement. This hotel, for how much we ended up paying, didn’t meet our expectation.
1.0 / 5.0
We were not satisfied with our stay at this hotel. The breakfast experience was frustrating, with far too many people waiting in long lines, it felt chaotic. Additionally, the room left much to be desired. There was an unpleasant smell, which made it difficult to feel comfortable, and the towels were worn out and in dire need of replacement. This hotel, for how much we ended up paying, didn’t meet our expectation.
2.5 / 5.0
Great stay, with excellent view! Picked this hotel to be walking distance from the Macy’s Thanksgiving Day Parade. Although it rained, we had a great time. The hotel gave us a free breakfast and a couple of free drinks. Breakfast buffet was great, and so was the bar service, but drinks were ridiculously expensive. Almost $50 for 2 simple drinks. I guess that’s how it iis everywhere in NYC.
2.5 / 5.0
Great stay, with excellent view! Picked this hotel to be walking distance from the Macy’s Thanksgiving Day Parade. Although it rained, we had a great time. The hotel gave us a free breakfast and a couple of free drinks. Breakfast buffet was great, and so was the bar service, but drinks were ridiculously expensive. Almost $50 for 2 simple drinks. I guess that’s how it iis everywhere in NYC.
2.5 / 5.0
Ms Lilly at the front desk is the best!!
2.5 / 5.0
Ms Lilly at the front desk is the best!!
2.5 / 5.0
Well greeted by friendly staff
Large clean room
Good service at the bar
2.5 / 5.0
Well greeted by friendly staff
Large clean room
Good service at the bar
2.5 / 5.0
Everyone was very helpful. Everything was within walking distance
2.5 / 5.0
Everyone was very helpful. Everything was within walking distance
2.5 / 5.0
All the staff was outstanding. Hotel in a great location.
2.5 / 5.0
When we checked in, we stood in a short line. We were not only able to get into our room early but we were given 2 extra vouchers for a glass of wine due to our “long” wait. The person that checked us in as well as the bar tenderer were very polite and helpful.
2.5 / 5.0
This hotel location was amazing. Central but not noisy! The rooms were spacious and clean. Thomas at check-in was so nice. Remember to look at destination fee so you won't get surprises at checkout! Overall such a comfortable place to stay in the heart of New York!
2.5 / 5.0
This hotel location was amazing. Central but not noisy! The rooms were spacious and clean. Thomas at check-in was so nice. Remember to look at destination fee so you won't get surprises at checkout! Overall such a comfortable place to stay in the heart of New York!
2.5 / 5.0
Hotel is old but good. Loved the location. Needs updating but I would stay here again
2.5 / 5.0
Hotel is old but good. Loved the location. Needs updating but I would stay here again
2.5 / 5.0
Excellent service. Marlon at the check in was extremely helpful and set the tone for our stay.
2.5 / 5.0
Excellent service. Marlon at the check in was extremely helpful and set the tone for our stay.
2.0 / 5.0
Good location with several metro entries and a CVS and many restaurants nearby; clean but not crowded pedestrian walk in front of the hotel gate to easily get on and off the car with luggages.
Room size is okay while still bit compact to unload the big suitcase with other small ones. Amenities are okay/basic generally within our expectations. Room is quiet for us thus we had good sleep/rest. Like the breakfast offered from the destination fee, although not too many choices but basically sufficient to me with good services. staff and cleaning ladies are good. Free to depose luggages of course tips are what it takes.
I wrote to prefer a high-floor room but ended getting a low one and the staff told me he could not change what’s in the system. Don’t quite understand…well that’s what it was.
2.0 / 5.0
Good location with several metro entries and a CVS and many restaurants nearby; clean but not crowded pedestrian walk in front of the hotel gate to easily get on and off the car with luggages.
Room size is okay while still bit compact to unload the big suitcase with other small ones. Amenities are okay/basic generally within our expectations. Room is quiet for us thus we had good sleep/rest. Like the breakfast offered from the destination fee, although not too many choices but basically sufficient to me with good services. staff and cleaning ladies are good. Free to depose luggages of course tips are what it takes.
I wrote to prefer a high-floor room but ended getting a low one and the staff told me he could not change what’s in the system. Don’t quite understand…well that’s what it was.
2.5 / 5.0
The hotel room was spacious, clean, comfortable and quiet. I was surprised how quiet the room was even though we were only on the 10th floor and our room was near the elevator. I would highly recommend.
2.5 / 5.0
The hotel room was spacious, clean, comfortable and quiet. I was surprised how quiet the room was even though we were only on the 10th floor and our room was near the elevator. I would highly recommend.
2.5 / 5.0
They offer u a free breakfast or drink tickets when u check in at the Westin in Grand Central New York. That was awesome. And I love the free water bottles too. I don’t like the automatic 20% that is added to ur bill for food. Especially when u order a breakfast buffet where u serve yourself. I would definitely stay at a Westin again.
2.5 / 5.0
They offer u a free breakfast or drink tickets when u check in at the Westin in Grand Central New York. That was awesome. And I love the free water bottles too. I don’t like the automatic 20% that is added to ur bill for food. Especially when u order a breakfast buffet where u serve yourself. I would definitely stay at a Westin again.
2.0 / 5.0
Clean, comfortable, shower was awesome, food great, but noise was terrible, windows and walls were not sound proof and y could hear nearly everything outside but i guess thats NY too
2.0 / 5.0
Clean, comfortable, shower was awesome, food great, but noise was terrible, windows and walls were not sound proof and y could hear nearly everything outside but i guess thats NY too
2.5 / 5.0
Lovely family stay. Front desk is generous and accommodating. Lovely rooms, clean and modern. Great value. Will stay again.
2.5 / 5.0
Lovely family stay. Front desk is generous and accommodating. Lovely rooms, clean and modern. Great value. Will stay again.
0.5 / 5.0
I recently stayed at Westin, and unfortunately, it was a bottom-tier experience. From the moment I checked in, I noticed the room was dusty, which triggered my asthma and forced me to rely on my inhaler throughout my stay.
I also contacted the front desk for a blanket or comforter, but I never received one. This left my family and me very uncomfortable during our stay. Despite bringing my concerns to the front desk, the staff was unresponsive and seemed indifferent to my needs. Literally no one was helpful. Basic essentials were lacking in the room, which only added to the overall discomfort.
As a poor attempt to rectify the situation, management offered a destination fee credit at checkout, well now the trip is over! but this hardly compensated for the issues we faced. I left feeling dissatisfied and would not recommend this hotel to others especially if you would like a blanket. I received an apology email following my poor review. Never again.
0.5 / 5.0
I recently stayed at Westin, and unfortunately, it was a bottom-tier experience. From the moment I checked in, I noticed the room was dusty, which triggered my asthma and forced me to rely on my inhaler throughout my stay.
I also contacted the front desk for a blanket or comforter, but I never received one. This left my family and me very uncomfortable during our stay. Despite bringing my concerns to the front desk, the staff was unresponsive and seemed indifferent to my needs. Literally no one was helpful. Basic essentials were lacking in the room, which only added to the overall discomfort.
As a poor attempt to rectify the situation, management offered a destination fee credit at checkout, well now the trip is over! but this hardly compensated for the issues we faced. I left feeling dissatisfied and would not recommend this hotel to others especially if you would like a blanket. I received an apology email following my poor review. Never again.
2.0 / 5.0
Great location. Elevators were super crowded over weekend. Breakfast was ok.
2.0 / 5.0
Great location. Elevators were super crowded over weekend. Breakfast was ok.
2.0 / 5.0
We enjoyed the stay. Reasonably priced for NYC. Clean and comfortable. If you need something from your car after it is parked, please ask the concierge desk, not the front desk. Lady at the front desk told me to walk down the long ally and find someone out back and it was dark. Wonderful concierge gentleman saw that I needed assistance, offered and went and got the charger from my car. That was well worth the tip. I will book my next stay there.
2.0 / 5.0
We enjoyed the stay. Reasonably priced for NYC. Clean and comfortable. If you need something from your car after it is parked, please ask the concierge desk, not the front desk. Lady at the front desk told me to walk down the long ally and find someone out back and it was dark. Wonderful concierge gentleman saw that I needed assistance, offered and went and got the charger from my car. That was well worth the tip. I will book my next stay there.
2.0 / 5.0
Check in was fantastic and so friendly! The hotel is beautiful and close to everything. The only thing that was negative is one of the shower heads (there are two) was absolutely disgusting and covered in green mold. Gag worthy. We just didn’t use it and just ignored it 😅
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $410 per night. This rental is $24 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin New York Grand Central. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin New York Grand Central pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin New York Grand Central?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and garden.
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