HM Playa del Carmen

Junior Suite | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Shower, free toiletries, hair dryer, towels

Junior Suite with terrace and city view | Bathroom | Shower, free toiletries, hair dryer, towels

Double room with balcony | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

4.4 / 5.0

Excellent(993 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free valet parking, a short walk to Quinta Avenida
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
HM Playa del Carmen offers 91 air-conditioned accommodations with safes and hair dryers. 50-cm plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room

2 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use

1 Double • 301 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Junior Suite with terrace and city view

1 King • 1 Double • 377 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double room with balcony

2 Double • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

HM Playa del Carmen

$$$$

4.4 / 5.0

Excellent(993 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room

2 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use

1 Double • 301 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Junior Suite with terrace and city view

1 King • 1 Double • 377 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double room with balcony

2 Double • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(993 Ratings)

2.5 / 5.0

Sep 2024

Very nice place. The service was good and we had a lovely stay at HM

2.0 / 5.0

Sep 2024

It was ok, wifi is not really good in the rooms

5.0 / 5.0

Aug 2024

Clean , quiet, close to 5a Ave. Close to bus station. Family friendly!

5.0 / 5.0

Aug 2024

Beautiful garden courtyard with pool and bar. Clean and spacious rooms that were quiet. The staff were very nice and accommodating. Price was reasonable and I would choose to stay here again when in Playa del Carmen.

5.0 / 5.0

Jul 2024

Very good

4.0 / 5.0

Jul 2024

Excellent breakfast included! Nice offerings. Attentive staff! Short walk to shopping mall 5th Avenand the beach.ue

5.0 / 5.0

Jun 2024

nice and quite place

5.0 / 5.0

Jun 2024

Very nice and simple hotel, really recommend room with balcony facing front of the hotel

5.0 / 5.0

May 2024

The pool and bar are great. Parking is fantastic large lots of room for any vehicle. The bolted is very conveniently located in the Downtown of Playa del Carmen. I’d return here it was great.

2.5 / 5.0

May 2024

The stay super exceeded my expectations. The hotel was beautiful and felt very intimate while also was very clean. The staff was all amzing and very pleasant. I loved the location was perfect being that it was approximately a 3 minute walk to 5th street. There was never any loud noise which was perfect for a great night sleep. I will definitely be coming back😊

5.0 / 5.0

May 2024

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool

5.0 / 5.0

May 2024

First and foremost, I would like to express my gratitude to the hotel staff, who were exceptionally kind, polite, gentle, and helpful throughout my stay. Their sincerity was evident, as not once did anyone expect or ask for tips for the services they provided. The environment is clean and tranquil, making it unsuitable for those seeking a party atmosphere. Situated just three short blocks from 5th Avenue, the hotel is conveniently close to numerous restaurants, clubs, and shops. Despite its proximity to the 5th avenue, noise from nearby clubs is minimal, as the hotel is not located directly at the intersection where most clubs are situated. Consequently, outside noise is quite manageable and has never disrupted my sleep. The hotel itself is typically quiet, and after 11 pm, it becomes incredibly serene and relaxing. The cleanliness of the hotel is outstanding, and the housekeeping staff are not only efficient but also incredibly respectful. On multiple occasions, I have left money in the bathroom, and each time, it has been untouched and exactly where I left it. The breakfast offered is satisfying, with a variety of options available on the menu. While the choices may become somewhat repetitive for long-term stays, there are still plenty of options to choose from. Overall, I wish you a pleasant trip. This hotel is both beautiful and conveniently located.

4.0 / 5.0

May 2024

all was ok

4.0 / 5.0

Apr 2024

Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!

5.0 / 5.0

Apr 2024

Great facilities and services, especially towel service, parking and breakfast

4.0 / 5.0

Apr 2024

My favorite things were the breakfast & the pool. The staff was very helpful & nice.

3.0 / 5.0

Apr 2024

Front desk person wasn't helpful at all

5.0 / 5.0

Apr 2024

The staff very helpful and attentive

5.0 / 5.0

Mar 2024

Excellent location. Nice pool

2.5 / 5.0

Mar 2024

We had an excellent stay here ! The rooms were large and cleaned excellently every day, the staff were all really friendly and the breakfast was plentiful and tasty with fresh eggs served to taste which were great! It was a great base for us. 5 minute walk to 5th Ave and plenty out so that it was so quiet on a night time! The waiting staff work really hard here! Fabian who we saw every morning always went out of his way to speak to our children and we were always checked on to see if we needed anything. The bar staff also work really hard and always smile and say hello! It really was a perfect 2 week stay! Thank you to everyone!

5.0 / 5.0

Mar 2024

Excellent location. Clean. Spacious. Isnt luxurious but great value!

1.5 / 5.0

Mar 2024

The pool area was really good and drinks and food in the restaurant. The breakfast was good but I had higher expectations for a 4 star hotel. The staff in the restaurant/breakfast were nice, specially one guy, he was very friendly. It was not possible to dry swimsuits in the room so it became a bit smelly in the room. The air condition was extremely loud. The staff were nice but not so service minded. Every time I asked for something it’s seemed like it was a problem, nothing seemed to be easy for them and everything they had to ask the manager about.

5.0 / 5.0

Mar 2024

Great location, but far enough from the action that it’s quiet. Great stay at HM Playa, with an excellent breakfast Buffett! Will definitely book here again!

5.0 / 5.0

Feb 2024

Very friendly staff & clean.

5.0 / 5.0

Feb 2024

This hotel was so beautiful. The aesthetics had a fresh bohemian vibe. It was clean and modern with Mayan flair. The workers were all friendly and helpful. They provide water as well and ac and the WiFi works well. The only thing I would like to see would be coffee in the rooms (but there are lots of cafes nearby). The courtyard with the pool and little restaurant bar was great. Lounging around the pool, sitting on the swing chairs, swimming in the cool pool, and ordering one of the bars delicious cocktails was perfect after hot days walking around the city. The location was ideal, everything you could want to do in the city is in walking distance, and the hotel is a bit off the main strip so it’s quiet at night. We were lucky that it was Carnaval while we were there and we stepped outside to a parade. We would definitely love to stay here again! We had a wonderful time.

2.5 / 5.0

Feb 2024

It was a comfortable and quick stay, I like this place is close to the beach really family driven , safe and has late check in as well breakfast included, everyone is very kind and delivers good service. I'll stay again there.

5.0 / 5.0

Jan 2024

5.0 / 5.0

Jan 2024

Unique, quite ñ, clean .

2.5 / 5.0

Jan 2024

Awesome shower! Great area to walk around in. Right by the outdoor mall. Clean room. Pretty room and hotel inside. Outside of the building a little boring but the inside is really nice.

4.0 / 5.0

Dec 2023

I liked the property. The breakfast was excellent, but it was pricy. The only complaint I have is that the fragrance of the detergent they use to clean the room (maybe scented clorox (?)) was way too strong. So, my throat and noise had pains. We had to leave the window open throughout the day to ventilate the room. I strongly recommend the hotel to change the detergent to an unscented one. This is serious.

5.0 / 5.0

Dec 2023

This is a great hotel in the perfect location, not too close to quinta ave to be noisy but still walking distance. I've stained 3 times and had 0 problems.

5.0 / 5.0

Nov 2023

Amazing pool area and bar/restaurant with great options to eat and drink at the hotel.

5.0 / 5.0

Oct 2023

Great little hotel, friendly attentive staff, good drinks and serene atmosphere.

5.0 / 5.0

Oct 2023

This is the second time we stay there and we loved it.

4.0 / 5.0

Sep 2023

Staff are professional and very polite. Cleanin is high standard, food is good but hotel price is too high.

4.0 / 5.0

Sep 2023

The quality - price is good. And the location is excellent. The only issue we had was in our breakfast, we were eating and as it was 11:10, the waiter was asking us to leave as soon as possible. I dont recommend to pay for the breakfast, there are better places near to the hotel

5.0 / 5.0

Sep 2023

Very friendly and helpful staff, clean and safe. Great service

5.0 / 5.0

Aug 2023

Great hotel with great service. The personal on the bar and the gift shop are the best.

5.0 / 5.0

Aug 2023

Everything in the hotel was great the only issue i had was the noise in the room from th airconditioning and the noise of toilet flushes and showers from the room above. Pool and bar staff were exceptionally good and very courteous.

5.0 / 5.0

Jul 2023

Super

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $183 per night. This rental is $40 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at HM Playa del Carmen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at HM Playa del Carmen. Enjoy the water!

Is HM Playa del Carmen pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at HM Playa del Carmen?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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HM Playa del Carmen

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room

Double Room Single Use

Junior Suite with terrace and city view

Junior Suite

Double room with balcony

HM Playa del Carmen

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room

Double Room Single Use

Junior Suite with terrace and city view

Junior Suite

Double room with balcony

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is HM Playa del Carmen pet friendly?

What amenities are available at HM Playa del Carmen?

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