Holiday Inn Express Helen, an IHG Hotel
Hotel in Helen, GA
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel in Helen with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Holiday Inn Express Helen, an IHG Hotel offers 86 accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Holiday Inn Express Helen, an IHG Hotel offers 86 accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.
This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests under 18 years old are not allowed in the swimming pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Helen, GA
Available Rooms
Standard Room - Non Smoking
1 Single • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (Walk in Shower)
1 King • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Mobility)
1 King • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Communications)
1 King • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.5
Everything was great however we could hear people above us stomping feet. In both of our rooms the people over us were so loud at 2am. I don’t think they ever slept because we could hear them at 6:30am, 5pm, 9pm, 2am. I think there were kids over us. But happened in the 2nd room we had too.
Also the bed was not comfortable but we do have a higher end mattress at home so I am spoiled. I did not sleep for the past 2 nights so for that reason it was an ok place to stay.
The staff was great. Housekeeper, front desk, cooks, etc. Breakfast was good and nice to not have to wait in line at a restaurant so that was great!
Parking was ample especially for such a small town. They made sure guests had a place to park by roping it off with no additional charge. Much appreciated for that too.
2.5
Hotel was in good location to restaurants, etc. Unfortunately, hotel was a little shabby & not very clean. Shower had caked on soap scum on glass. The room stunk of bodies, and the mattress was very worn. There were splatter stains on paint behind the toilet - don't even want to know - and one of the elevators did not work. Parking was very limited near the entrance. There was parking behind the hotel but you had to walk up a hill to get to an entrance.
1.5
Parking was inadequate, TV channels were messed up and couldnt get ABC to watch a couple of the big games on Sat night. We were gone most of the day Sat and housekeeping dudnt get to our room.
2.5
TV wasn’t working for the MLB playoff game.
2.0
Nice stay comfy beds clean rooms great showers , was a little disappointed that we paid so much per night and couldn’t even enjoy the fire pit as one family swarmed it not even really engaging or enjoying it.
4.0
This is the 3rd time staying there.. would visit again
0.5
I booked a king suite with tub and balcony and was given a standard double. They claimed they over booked and no one contacted me and no one will give me a partial refund! I was telling the woman who checked me in how excited I was for the suite for my birthday and she never even said anything! I got up to the room and had to go all the way back down for her to tell me “oh yeah it’s over booked but we gave you a room that cost the same” I would have never stayed there and paid $400 for a standard double! The room wasn’t even clean enough or nice enough to charge that! They then tried to blame hotels.com — I just over it. Very disappointed and if it really is a problem with the booking site maybe I’ll stop using it. Very disappointed in how much money I wasted for a room that didn’t give me! Terrible! Will not stay again! It appears this isn’t getting posted because they blamed hotels.com — also not ok. No one is helping me! I’ve sent complaints to the hotel and hotels.com! Awful service all the way around
2.5
We went for a weekend trip for anniversary. When we arrived we were greeted with a smile and a very friendly staff member. She explained all details of hotel. Our room was more spacious than expected and was very clean. The bed was very comfortable. Bathroom had a large walk in shower and the water pressure was fantastic. The breakfast was very good. The pool was large and clean. The area around the hotel was very clean as well. We would definitely stay there again.
2.0
We enjoyed sitting by the river, an easy walk. Room was nice. At the time of our visit they were upgrading the televisions and the cable. There was no channel guide for us and the TV had no info at all, just the name of the network. No closed captioning.
5.0
Staff very friendly and rooms were clean and ready on time.
2.5
The Holiday Inn Express in Helen was a great choice for us. The staff was very friendly and informative. They care about the people who stay at their hotel. I also liked the free parking and that it was walking distance to everything. The rooms are very clean and spacious. I highly recommend the Holdiay Inn Express!
2.5
We had never been to Helen so we weren't sure what to expect. We didn't know if a cabin was the way to go or a hotel. We chose this hotel because we are members and they have a reputation for being very clean compared to other chains. On the way to our couples getaway we had stayed at a different location on the State line and it was suppar at best so we were a little gun shy to stay at another holiday inn. When we got there check in was a breeze,our room was fantastic. Clean, plenty of towels and toiletries....y'all the bed.... This was the absolute most comfortable bed I had slept on. I'm not sure if they use the same mattress type in each room or if it was particular to the king rooms but wow! I even called the hotel after we got home to ask specifically about what type they used. The breakfast was good as always. I liked that they had healthier options like egg white omelettes and turkey sausage. All this stuff aside the staff was absolutely fantastic and so very friendly and accommodating. When was the last time you stayed somewhere and was eating breakfast and treated like a customer rather than a self serve breakfast.... I was asked several times did I need anything do I want a refill on coffee and they even cleared my table for me. Now I know it is not supposed to be like this but this particular location the staff that runs the breakfast is top notch! The location was great too close enough to all the action but on the other end of all the hustle and bustle.
2.5
The hotel was perfect for a quick trip to Helen. The desk clerk was attentive and friendly even though she had a customer on the phone and two customers waiting to check in. She even called the room later in the evening to make sure we were happy with the room. The person stocking breakfast was amazing. They were kind and offered multiple possible activities that we could do. I would 100% stay here should we ever return to Helen,GA.
5.0
The inside pool was cloudy and seemed a little dirty. Otherwise the stay was good.
5.0
Great area and location, we were able to see the 4th Fireworks Show from our balcony, amazing show.
5.0
The room was very nice and comfortable and spacious and clean
The staff was very polite and friendly great service
3.0
The landscape was very nice.
5.0
Good location
5.0
Great stay! So convenient.
5.0
Absolutely amazing stay, great value for Helen also! Will be booking again soon!
5.0
It was a great place to stay. It is an older hotel so it is dated as far as carpets etc. but the rooms are big and spacious. Clean. Staff are wonderful as well.
5.0
Great location! Very nice staff and thebeeakfast buffet was very good!
5.0
It was very clean and I felt very comfortable staying at the hotel. And the staff were friendly. I also like the fact that it was quiet.
2.0
Clean hotel, room very comfy and clean. People above us making too many noises like walking and throwing stuff on the floor late at night. Nothing that hotel can do for that but, breakfast was a disappointment. Waiting for over 30 minutes to eat scrambled egg and pancake machine down for a while. Last day was the juice machine that was down. Other than that very good and clean hotel and friendly staff.
5.0
Great property. 3rd time we have stayed here.
2.5
Very good!
2.5
The hotel was clean, modern and walkable to everything in Helen. Highly recommend.
4.0
Average hotel
2.5
Very nice and clean hotel. Hot breakfast was very good with a friendly staff.
5.0
Great customer service
2.0
Staff did not make up room, even after requesting it, their excuse was that the tag was on the door, which was taken off after breakfast and verbally requested for the room to be cleaned. The TV dies not access to Netflix, but outdated.
2.5
We had a wonderful stay. The room was super clean and spacious. All the toiletries were supplied. Shampoo, conditioner, body wash, hand wash, and body lotion. Warm cookies at check in and a delicious full breakfast in the morning. What more can you want.
5.0
We were very happy with our stay.
I have allergies and if the place doesnt look good my nose will tell right way in the lobby. I recommend it.
5.0
Very nice clean room. The hotel was up to date and very nice. The breakfast was good and we appreciate the staff working on Christmas Day.
2.5
Great area. Clean, friendly. Breakfast was hot, fresh and good for a hotel. Fresh baked cookies daily. Would definitely stay again.
1.5
Upon arrival when checking beds there where a lot of hair on sheets notified front desk and was told housekeeping has left for night I was given clean sheets to make m own bed very disappointed with this for the price I paid
5.0
It was great!
5.0
Clean room and facilities. Quiet.
1.0
We received no maid service, returned to an unmade bed and overflowing trash. The front desk staff was rude, unprofessional and completely lacking in customer service. This caused out to check out a day early although we were told we were not able to receive a refund/ credit. l we will never stay there again .
5.0
Perfect location
FAQs
How much does this hotel cost compared to others in Helen?
The average price for a rental in Helen is $331 per night. This rental is $101 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Helen, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Helen, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Helen, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Helen, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.