Hampton Inn Helen
Hotel in Helen, GA
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Riverfront hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.
This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Helen, GA
Available Rooms
King two room Suite
1 King • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Two Queen Standard Room
2 Double • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Two Queen Standard Room Riverview
2 Double • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Oversized King Room with Whirlpool and Fireplace
1 King • 300 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
King Study
1 King • 200 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
Other than the elevator being broke it was a great stay
1.5 / 5.0
Perfect location. It was clean but needs to be renovated.
1.5 / 5.0
Getting old and used, needs a remodel which should include a good cleaning. Close to downtown, but years of use is showing badly! Does not meet the Hampton’s quality!
0.5 / 5.0
DO NOT LET THE FACT THAT THIS A HILTON PROPERTY FOOL YOU!!!! Our horrible experience with this hotel began at check-in. The girl behind the counter never made eye contact nor spoke to us except to ask for vehicle information. The hotel is filthy and so outdated. It truly needs a complete gutting and remodel. Our room was not cleaned from past guests...hair on the linens, take-out container in the garbage can and black lint on the floor. The shower and ceiling are covered in mold and the air vent is coated in hair/dust. Spots all over the mirror. ABSOLUTE WORST HOTEL I'VE EVER STAYED IN!!! ***The option to add photos does not work, hmmmmmm wonder why*** I will be posting on all social media outlets and contacting Hilton Worldwide!!
2.0 / 5.0
Location great, staff friendly. Hotel generally good, just old and dated. Room comfortable.
Breakfast ok, standard stuff. Was not kept up later in morning so late risers are somewhat out of luck on availability of some things.
1.0 / 5.0
Our room was very dirty!!! Toilet, shower, and sink in bathroom were not clean at all!!! Dead bugs on carpet in main area. Mattresses were hard and uncomfortable. We had to put towels on the plastic chairs outside on the balcony because they were so dirty. No plastic liner for the ice container. Only 2 paper cups for water and coffee. Nice view from balcony. Convenient to downtown, restaurants and shops. Staff was very friendly. This place badly needs updating and a new manager because the maids are not doing a good job at all.
2.0 / 5.0
A good stay, but a bit better the first time. I got the impression that the hotel was a bit understaffed.
2.0 / 5.0
The room was clean but was in need of maintenance. The sink was clogged and drained very slowly and the toilet ran. Other than that, I had no issues.
2.0 / 5.0
It was an okay stay. Nothing to really brag about. The checking in process is a little odd. There is about 20 steps leading up to the check-in lobby area. There is also an elevator underneath the building in the parking garage which is more for Diamond Elite Members. Have to ring bell for staff members as they are in the back. Staff members ere not outgoing/friendly when checking in. Check out staff member was much better. The breakfast was good for a hotel breakfast. Didn’t have any boiled eggs while I was there. The beds were comfortable, but take your own pillow. The pillows look fluffy but go flat when you put your head on them.
3.0 / 5.0
The room had mold in the bathroom. My kiddos were in the bathtub taking a bath and i saw the mold. Is nasty and unhealthy.
3.0 / 5.0
The staff was fantastic. I had to have the property upgrade me as I booked a balcony room and was out in a regular room. They were more than accommodating. The cleaning staff really needs to do better. The toilet was dirty, old paper and can’t wrappers underneath the foot rest under the table. Cigarette butts all over the balcony railing. I understand the hotel is old but some upgrades need to be made. Utilities doors should be shut during the day so guests don’t have to see the dirty linens and messy rooms the staff uses. The staff literally made this stay worth it for us!
3.0 / 5.0
This was okay for a one night stay, but its pretfy dated, however the location was perfect and the breakfast was pretty good.
4.0 / 5.0
Highly accessible. Tired property. Carpets cleaned that day and were wet the when we checked in....all of the hotel was cleaned on the same day. AC was very noisy.
5.0 / 5.0
Fantastic location
4.0 / 5.0
Area of town
4.0 / 5.0
Right in town. Walk to everywhere. The facilities need a tune up. Carpet is deeply stained. Bathroom facilities getting dated. Staff great. Breakfast fine.
1.5 / 5.0
Good location. Needs paint and cleaning and carpet. Surprised it’s called a Hampton Inn
4.0 / 5.0
The property was located close to the center of town easy in and out.
1.5 / 5.0
Plus: big rooms, suitable for families up to 4, easy parking, walking distance to restaurants downtown, laundry room, good beds, refrigerator, usb chargers, coffee to go at reception. Minus: room needed a rehab, hooks loose / fell down from wall, no change of towels, breakfast below medium standard, impossible to reach reception on email or telephone in advance, expencive, did not accept corporate price.
5.0 / 5.0
A hidden gem, as with just about all the buildings in Helen Georgia it looks old from outside. Inside our room was incredible. Clean, modern, comfortable and great breakfast. All the staff were very friendly especially the front desk.
5.0 / 5.0
Love having access to the Chattahoochee river
2.0 / 5.0
Someone from corporate needs to spend some time at this location. The carpet, halls, stairways, elevator, front lobby and outside of the building need a thorough cleaning or in some cases just need to be updated. The breakfast was good and the staff worked hard to keep that area clean and well stocked. .
1.5 / 5.0
This hotel, like many of the hotels in Helen, needs an updating. Doesn’t feel like a Hilton, except the pillows, the pillows are always a treat.
The washing/drying machines need to be replaced, they should be $1 instead of $2 for their condition and slow results. The rooms should be checked for freshness before guests are allowed in because all our linens smelled damp and old like a thrift store. The carpet could be replaced too. Bring your slippers of course.
The staff was polite and they replaced our blanket when we called and asked, I personally washed our pillow cases but could e asked for fresh ones, the staff was accommodating.
The breakfast was good, they let you borrow pool towels. The walk to the creek is wonderful! The kids can splash in the water and watch the tubers go by. The location is very walkable and we felt safe.
5.0 / 5.0
Location is nice and staff is very professional.
2.5 / 5.0
Hotel was nice.. just needs some updating..
2.5 / 5.0
The setting and convenience to the area was great. The building however leaves a lot to be desired in terms of upkeep
2.5 / 5.0
Very cute hotel with clean rooms and great service. Beautiful view of the river right out our balcony. Service prompt and helpful.
1.0 / 5.0
DO NOT BOOK THIS HOTEL!!! The “wonderful” rating is why I booked this location. And there is absolutely NOTHING wonderful about this property at all. First of all good luck even finding how to enter the building! Then when you find the elevator, it’s dark no lights inside the parking garage. Trash everywhere. Employees sitting next to elevator smoking, smells awful. Then you get in the elevator that you’ve been waiting 10min for because there is just 1. Used for guests and employees. It smells like death. And then just when you think it can’t get any worse the not so pleasent looking young man at the front desk, to whom also was BAREFOOT abruptly asked “CHECKING IN?!” Not one ounce of customer service in him. I booked 2 rooms, our rooms were not together but in the same floor. And this whole vacation was for my 13 year olds birthday. Then we made our way upstairs our room was on the 3rd floor. The smell of mold in the hallway was so strong. Right there I should have turned around and walked out right then. But no, my Son was loving being right on the River and there were no other hotel options available. Our room smelled like cigarettes. Floor was disgusting and your feet stuck to it. I had to lay towels down on the floor because I didn’t want to wear my shoes 24/7. The beds were like sleeping on plywood. Outdated furniture. No decor, bathroom mirror frame was stained with drip marks of some kind. The fridge didn’t work. Phone didn’t work, Horrible experience.
2.5 / 5.0
Wonderful experience, peaceful, laid back, enjoyable place to visit.
0.5 / 5.0
deadbugs on sheets in 2 seperate rooms human hair on pillows
3.0 / 5.0
The property need upgrade, the bathroom wasn’t too clean.
5.0 / 5.0
Perfectly located to all the shopping and dining!
2.5 / 5.0
Lovely hotel, great service, great room with a view of the pool.
2.0 / 5.0
Not in the best of shape for a Hampton, but it was still nice, considering how much abuse properties get in Helen from all the tourists. Nice grounds with a river view, and a great walkable location in the heart of Helen. Definitely will stay here again.
2.5 / 5.0
It was good and people were friendly to help breakfast was good the balcony was great with space for kids to run
2.0 / 5.0
The hotel is very dated and not well maintained. Considering this, the price was ridiculously high. The only plus was the location.
2.5 / 5.0
The hotel was in a great location that allowed us to leave our car and walk to everything. The staff was friendly and the room was clean.
4.0 / 5.0
Location is convenient to town. Rooms are spacious but a bit outdated for the price.
5.0 / 5.0
Well-located property in line with Helen's style, with ample free parking, right next to downtown Helen.
5.0 / 5.0
Great location, tubing in your back yard, pool, seating areas and walkable to all the attractions.
FAQs
How much does this hotel cost compared to others in Helen?
The average price for a rental in Helen is $340 per night. This rental is $111 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn Helen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton Inn Helen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn Helen?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.