Candlewood Suites West Edmonton - Mall Area, an IHG Hotel
4.5
Excellent(995 Reviews)Hotel in Edmonton
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free parking, near West Edmonton Mall
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center.
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center.
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Map of Edmonton
Available Rooms
Suite, 1 Bedroom
1 King • 584 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)
2 Queen • 360 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed (Walk-In Shower)
1 Queen • 302 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 King Bed (Walk-In Shower)
1 King • 332 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.5
Excellent(995 Reviews)2.5
Wonderful experience aside from a few minor inconveniences.
The on-site pantry had very little groceries available for purchase aside from snacks. I had to leave the hotel to get food but had planned to utilize the pantry option.
The guest reception shared some info about ordering room service from the rest but I was unable to find any details on the website or in our room.
0.5
It must have been a kids hockey tournament, as kids were running around every where, parents drinking in the hallways as their kids are running around unsupervised. Pool was destroyed. Just an annoying stay not on the hotel as it’s their guest but on the hotel. Clean up your policies…
5.0
Kids friendly, pet friendly. Close to west Edmonton mall suites are big for family, have all kitchen, living room and working station. Big bright room and pretty clean. Staff are friendly specifically greetings staffs. A comfy trip to Edmonton? Highly recommended to stay here
4.0
Nice hotel room. Love having the kitchenette. The coffee machine near the lobby is awesome. The staff is amazing, always there when you need them.
We stayed 6 years ago when the hotel was quite new. Cleaning in the corners in the bathroom seems to be an issue now. You can see very clearly that they should be scrubbed better. Otherwise everything else was great.
5.0
3rd time staying here. We are always happy with the room, very clean and comfortable. Great parking and easy drive to WEM
1.0
I paid in advance and had to check out early. The hotel is refusing to refund me for the 6 nights I didn’t stay and Expedia is incapable of recovering my money from the hotel also. I’ve attempted to contact Expedia and the Candlewood repeatedly and have gotten no call back from the hotel and Expedia just keeps telling me there is nothing they can do.
5.0
Large room, easy and quick check in. Free Laundry and 24 hour access to snacks. Pool was great - shared with Holiday Inn and can be busy. Bathroom to change into at pool with towels and shower available.
5.0
Parking sucks
5.0
The cleanest place I’ve ever stayed
5.0
This property was clean, front desk staff were amazing, check in was fast. I appreciated the pre arrival email offering an upgrade, late check out, etc. The room was very clean, bed was comfortable and the pillows were excellent. I think 2 bottles of water in the fridge would be nice and a smoking area. I smoke and often hide out in the back but that's not the safest. Many other hotels in the area offer a covered smoking area. I liked the honor system pantry and the outside BBQ's is nice too. Would stay again.
4.0
It was a good stay. We had one small problem with the room and the staff fixed that issue ASAP. It was quiet and the beds were comfortable.
5.0
Very clean hotel, great facilities, would definitely recommend.
5.0
Conveniently close to West Edmonton Mall. Staff were very helpful and pleasant. Room was spacious and well appointed
5.0
I in a great location with access to everything
1.5
I usually stay here when I have to stay in West Edmonton. But for the first time, I was disappointed this time. The bed sheets were not changed. I found a few hairs and eyelashes, and dirty spots. I took pictures and asked the front desk to change the whole bed sheets. And I showed him, but he never apologized and just said he would change it. It was not a happy stay.
5.0
Easy to get to and eat fast access to the henday
3.0
The front desk was amazing, super friendly. The rooms was beautiful and very clean. Large room as well. The parking was great!
The only problem was not having any PAID FOR breakfast but that was on me as I didn’t check Expedia. I loved it but miss the free breakfast and was advised I could go to the other hotel for a deal but we ended up just leaving and going elsewhere.
Other then that misstep from myself, loved the hotel
5.0
I liked the friendliness of the staff, the security, and how clean everything was.
5.0
Everything about the stay was great
5.0
The hotel was very family friendly. It was easy to eat breakfast in our suite. The pool was perfect for children to play and easy for parents to enjoy the hot tub while keeping an eye on their kids.
4.0
Awsome place.
5.0
Best property we have stayed at ever in Edmonton. We have stayed at numerous properties over the years in Edmonton and this is by far the best! Will definitely be making this our go to stay going forward.
Free laundry, a games room, clean and underground parking are all amazing plus's!
2.5
This hotel rocks!! The staff is the best. The free coffee machine in the cupboard is WONDERFUL. The rooms are well equipped. The BED IS SO COMFORTABLE. Like unbelievably comfortable. Loved staying here.
4.0
No complaints
5.0
Upon arrival we were greeted by Mario . He was wonderful . Very polite and checked us in quickly . He then checked in later to see if we had everything we needed .
Thank you Mario !
Love your customer service we will definitely stay again .
5.0
Staff were friendly and approachable. Facilities are nice and well maintained. Would definitely recommend to friends and family.
5.0
Very clean and great service.
2.0
The stay was fine. Pillows were quite comfy, bed is a little hard for my liking.
My room was right outside the elevator so I was able to hear ppls conversations.
The room was not sound proof.
Check in and check out was super easy.
5.0
1st time staying at Candlewood Suites West Edmonton and it was fantastic. The employees were professional and the hotel was clean. Location is very convenient. Small shops and restaurants within walking distance. This is my new hotel I will be staying when traveling to Edmonton.
4.0
Property licked ar 11pm
No restaurant
No buses there at night
Good service
Rooms clean
5.0
Good
5.0
New Building
4.0
The property is well equipped, everything you need from dishes to toiletries is available. I only had one problem the bathroom shower drain was not clean, upon checkout I brought it to the attention of the front desk and showed her pictures.
5.0
Mohammed really makes me feel welcome every time I stay there. He is an exceptional employee who goes out of his way to ensure that my stay is comfortable.
4.0
Staff were great. Really clean place with underground parking. I booked this place by mistake thinking it was like holiday in. No breakfast option. Really tucked away in a one way street. Really odd to get to this place from a back alley.
4.0
We enjoyed our stay at the hotel! It was easy to get to from out of town. The area around the hotel was not that exciting but did have essentials - and pretty close to west ed
2.5
Very nice suite
2.0
Great location underground parking, very clean and quite
4.0
Good
5.0
full size fridge and kitchenette was nice to have
FAQs
How much does this hotel cost compared to others in Edmonton?
The average price for a rental in Edmonton is $133 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel. Enjoy the water!
Is Candlewood Suites West Edmonton - Mall Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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