Mercure Almaty City Center

Premium bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed | Premium bedding, free minibar items, in-room safe, desk

4.5

Excellent(72 Reviews)

Hotel in Almaty

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified Almaty hotel in Almaly District with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mercure Almaty City Center offers 117 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

2.8 mi

Available Rooms

Standard Room, 1 Double Bed

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, 2 Double Beds

2 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Suite, 1 King Bed with Sofa bed

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Mercure Almaty City Center

$$$$

4.5

Excellent(72 Reviews)

Hotel in Almaty

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

2.8 mi

Available Rooms

Standard Room, 1 Double Bed

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, 2 Double Beds

2 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Suite, 1 King Bed with Sofa bed

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.5

Excellent(72 Reviews)

0.5

Feb 2023

I cannot understand how this hotel gets a 9.0 rating. Please be aware that the Wi-Fi is terrible. You can just about download files but streaming or video calls are nearly impossible. Couple that with the fact that there was no signal on the TV for the entirety of my five-night stay, and this doesn’t spell out 4-star hotel to me. The towels are tiny, the hotel has just one corkscrew that apparently disappeared so they were unable to provide one and the breakfast is distinctly average. There are better hotels in Almaty for the same price or cheaper. Honestly, please avoid.

4.0

Dec 2021

We enjoyed our stay at this hotel. Staff were very friendly and helpful with all our queries and requests. We particularly liked the generous delicious breakfast and how hospitable the restaurant team was. We used the spa upstairs twice and we loved it. Just be sure to take your own flip flops to the spa because the shoes the hotel gives for free is slippery on those surfaces. The whole hotel is clean, the room was nice and good for its price. I would recommend staying at this hotel whether you are visiting Almaty for business or fun.

2.0

Oct 2021

Reception was very disappointing. Room was missing basic things like soap, shampoo and hair dryer which I never end up getting.

2.5

Nov 2020

I keep coming back, and the place keeps delivering each time - that is worth mentioning - thanks Team Mercure

2.5

Oct 2020

Amazing service from front-desk - Mr. DAMIR has been utmost professional and has helped us with advice and many other things. Comfortable lobby and location close to the walking promenade in Almaty. Good room-service

2.0

Feb 2020

I like Mercure because their rooms and facilities are always modern and clean. This hotel in Almaty was no exception. Very satisfied with breakfast and their service was good in general. There are some dining options available within walking distance.

2.5

Dec 2019

Fabulous experience. The check in staff was very courteous and friendly. Resolved all possible problems.

5.0

Nov 2019

Great property Great propertyGreat propertyGreat property Great propertyGreat property

1.5

Oct 2019

My usual stay when at Almaty but the hotel this time made a mistake on the invoicing when I had already checked out and when I asked to separate various charges, was told I have already checked out so they cannot reverse/provide as requested. It wasn't even my fault the error was done at the check out area yet they will not oblige my request, truly disappointing as after 3 emails no one has bothered to respond.

1.3

Oct 2019

GOOD

2.5

Sep 2019

Had 6 nights at the hotel. Modern, clean and great service. Excellent

5.0

Aug 2019

Really well located. Brand new and great service. Good breakfast. Nice spa. Good rooms

5.0

Jun 2019

Great hotel, beautiful room and excellent restaurant.

2.5

Apr 2019

Preferable for business

2.5

Apr 2019

Good for business

2.5

Mar 2019

This new hotel has a minimalist and functional design but with a nice vibe. It is on the edge of town but you can still walk (or take a quick Uber ride) to almost all of the places in the city. Not to be missed is the very nice spa on the top floor with particularly outstanding views of the city at sunrise and sunset.

5.0

Mar 2019

The best Hotel in Almaty..Best service, best personal , they are too kindly..

1.3

Feb 2019

Hotel is brand new, Net was good, walking distance (15 mins) to huge mall, service was top notch...a minor downside was lack of Eng channels but its ok

1.3

Nov 2018

Good location and the concierge staff were very nice

4.0

Aug 2018

House keeping services should be improved. Rooms are not cleaned enough.

2.5

Aug 2018

just pool is missing rest is excellent

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is $56 per night. This rental is $227 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Almaty City Center. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mercure Almaty City Center pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Almaty City Center?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and hot tub or spa.

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$$$$

Mercure Almaty City Center

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed

Standard Room, 2 Twin Beds

Standard Room, 2 Queen Beds

Standard Double Room, 2 Double Beds

Superior Suite, 1 King Bed with Sofa bed

Mercure Almaty City Center

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed

Standard Room, 2 Twin Beds

Standard Room, 2 Queen Beds

Standard Double Room, 2 Double Beds

Superior Suite, 1 King Bed with Sofa bed

Reviews

FAQs

How much does this hotel cost compared to others in Almaty?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Almaty City Center pet friendly?

What amenities are available at Mercure Almaty City Center?

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