Orchid House Tulum Jungle

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area

Jungle Suite w/private bathtub | Down comforters, in-room safe, iron/ironing board, free WiFi

Couples treatment rooms, hot stone massages, deep-tissue massages

Garden Suite w/private bathtub | Down comforters, in-room safe, iron/ironing board, free WiFi

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Private kitchen | Blender, freezer

4.5 / 5.0

Excellent(159 Ratings)

Hotel in Tulum

3-Star Hotel

Reasons to book

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a nearby private beach, near Tulum National Park
A restaurant, a bar/lounge, and a beach bar are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite.
Orchid House Tulum Jungle offers 10 accommodations with safes and ceiling fans. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Tulum

Nearby attractions

Available Rooms

Master Luxury Suite w/private bathtub 2nd Floor

1 King • 2 Single • 377 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Garden Suite w/private bathtub

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Jungle Suite w/private bathtub

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Orchid Suite

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

6 King • 2691 ft²

Sleeps 12

You'll be directed to Expedia.com for availability & pricing

$$$$

Orchid House Tulum Jungle

$$$$

4.5 / 5.0

Excellent(159 Ratings)

Hotel in Tulum

3-Star Hotel

Reasons to book

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Tulum

Nearby attractions

Available Rooms

Master Luxury Suite w/private bathtub 2nd Floor

1 King • 2 Single • 377 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Garden Suite w/private bathtub

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Jungle Suite w/private bathtub

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Orchid Suite

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

6 King • 2691 ft²

Sleeps 12

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(159 Ratings)

5.0 / 5.0

Sep 2024

Very nice place

4.0 / 5.0

Aug 2024

The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.

5.0 / 5.0

Jul 2024

My wife and I are nature lovers and the Orchid house is exactly what we were looking for. The minute we walked in thru the door it took our breath away. No to mention the staff was beyond helpful and amazing. We definitely be back

1.0 / 5.0

Jul 2024

I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.

5.0 / 5.0

Jul 2024

Everyone was so friendly and this hotel is beautiful. Gives you a classic jungle experience. 5 stars for everything!

5.0 / 5.0

Jul 2024

This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.

4.0 / 5.0

Jul 2024

The stay was fine

5.0 / 5.0

Jul 2024

Amazing experience

5.0 / 5.0

Jul 2024

The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!

5.0 / 5.0

Jun 2024

We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!

5.0 / 5.0

Jun 2024

Quiet and peaceful

4.0 / 5.0

Jun 2024

Too far from beaches. Taxi service in area too expensive.

5.0 / 5.0

Jun 2024

Loved Tulum

5.0 / 5.0

Jun 2024

Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !

2.5 / 5.0

May 2024

Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.

5.0 / 5.0

May 2024

Clean, friendly staff, beautiful!

5.0 / 5.0

May 2024

Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.

4.0 / 5.0

May 2024

Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.

4.0 / 5.0

May 2024

I love the swim up bar pool. The water was warm and it was very relax and to be in the water and have drinks and appetizers.

5.0 / 5.0

May 2024

Great Hotel!!! Thank you to all the lovely staff ❤️❤️❤️

5.0 / 5.0

Apr 2024

Perfect! The staff was friendly and made us feel very welcome. Will definitely stay again!

2.5 / 5.0

Apr 2024

the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.

5.0 / 5.0

Apr 2024

The environment was so peaceful and perfect. I enjoyed every moment.

2.0 / 5.0

Apr 2024

This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.

5.0 / 5.0

Apr 2024

Beautiful jungle home- clean, amazing staff and delicious food. Would stay again!

5.0 / 5.0

Mar 2024

We will be back!

4.0 / 5.0

Mar 2024

We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.

2.5 / 5.0

Mar 2024

The people who work there from the front desk to the kitchen to the bartenders and wait staff are amazing and this property is GORGEOUS! If you are looking for a Swiss Family Robinson experience then this is it. Very old Tulum style but with a touch of Luxury. We had the Upstairs Master suite and I would highly recommend this room. Both sides open up wide to separate balconies. It’s also amazing how private the room felt. The only issue was the tip system was a little confusing. I was told ahead of time that the tip was included in the check total in the restaurant and bar. We tipped the servers more because they were all amazing. Then when we checked out they had a separate area on the invoice which had added an additional tip. (You could decline it) We were a little confused as we tipped the housekeeper as well. We declined to add the extra, extra tip and I’m now just afraid I don’t tip enough! Maybe the tip was NOT included in the check. Otherwise a lovely, fun stay

3.0 / 5.0

Feb 2024

Nice hotel and rooms, loved the overall atmosphere and visually very impressive. Information received from staff was limited and missing key information which was a shame. Food and drinks quite overpriced and location requires a bike/ car/ use of taxis.

5.0 / 5.0

Feb 2024

This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.

5.0 / 5.0

Feb 2024

The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!

5.0 / 5.0

Feb 2024

The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!

5.0 / 5.0

Feb 2024

Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!

4.0 / 5.0

Feb 2024

The property was very nice, didn’t receive the VIP upgrades

4.0 / 5.0

Jan 2024

Staff was fantastic! Rooms are great! Very comfortable beds, nice big shower. Overall the stay was great. I would recommend getting a scooter to rent if you’re staying here. Bikes tires were flat and they had a scooter to rent but only one helmet after they already told us that we could rent two bikes no problem. We still had an excellent stay here and would most definitely return if given the chance.

5.0 / 5.0

Jan 2024

Everything was amazing! I can’t even say anything bad about this place. I definitely recommend and will come back!

4.0 / 5.0

Jan 2024

Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!

5.0 / 5.0

Jan 2024

Beautiful hotel great service and staff. Also great location

5.0 / 5.0

Jan 2024

Really nice and quiet place to stay. I enjoyed it

5.0 / 5.0

Dec 2023

We loved the property, it was clean and very beautiful. We stayed in the room that was

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is $305 per night. This rental is $362 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Orchid House Tulum Jungle. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Orchid House Tulum Jungle pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Orchid House Tulum Jungle?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.

Explore similar vacation rentals in Tulum

Explore all rentals in Tulum

No ratings yet

The Mayan Sun

Apartment

in Mexico

6 guests · 3 bedrooms · 2 baths

Pets allowed · Family friendly

Looking to create some memories in Tulum? Look no further than our Apartment, The Mayan Sun . Enjoy top-rated amenities including Family friendly and Pets allowed, and more.

$$$$

Orchid House Tulum Jungle

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Master Luxury Suite w/private bathtub 2nd Floor

Garden Suite w/private bathtub

Jungle Suite w/private bathtub

Orchid Suite

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Orchid House Tulum Jungle

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Master Luxury Suite w/private bathtub 2nd Floor

Garden Suite w/private bathtub

Jungle Suite w/private bathtub

Orchid Suite

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Orchid House Tulum Jungle pet friendly?

What amenities are available at Orchid House Tulum Jungle?

Explore similar vacation rentals in Tulum

Tulum travel inspiration

Related vacation destinations