Orchid House Tulum Jungle

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
Jungle Suite w/private bathtub | Down comforters, in-room safe, iron/ironing board, free WiFi
Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
Garden Suite w/private bathtub | Down comforters, in-room safe, iron/ironing board, free WiFi
Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Private kitchen | Blender, freezer
4.6 / 5.0
Outstanding(159 Ratings)

Hotel in Tulum

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a nearby private beach, near Tulum National Park
A restaurant, a bar/lounge, and a beach bar are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite.
Orchid House Tulum Jungle offers 10 accommodations with safes and ceiling fans. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Garden

Map of Tulum

Available Rooms

Master Luxury Suite w/private bathtub 2nd Floor

Beds not specified • 377 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Garden Suite w/private bathtub

Beds not specified • 323 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Jungle Suite w/private bathtub

Beds not specified • 323 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Orchid Suite

Beds not specified • 377 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Beds not specified • 2691 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
hotelscom logo

Ratings and reviews

4.6 / 5.0
Outstanding(159 Ratings)
5.0 / 5.0
Sep 2024
Very nice place
4.0 / 5.0
star 5 empty
Aug 2024
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
4.0 / 5.0
star 5 empty
Aug 2024
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jul 2024
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jul 2024
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
5.0 / 5.0
Jul 2024
My wife and I are nature lovers and the Orchid house is exactly what we were looking for. The minute we walked in thru the door it took our breath away. No to mention the staff was beyond helpful and amazing. We definitely be back
5.0 / 5.0
Jul 2024
My wife and I are nature lovers and the Orchid house is exactly what we were looking for. The minute we walked in thru the door it took our breath away. No to mention the staff was beyond helpful and amazing. We definitely be back
5.0 / 5.0
Jul 2024
Everyone was so friendly and this hotel is beautiful. Gives you a classic jungle experience. 5 stars for everything!

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is $305 per night. This rental is $362 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Orchid House Tulum Jungle. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Orchid House Tulum Jungle pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Orchid House Tulum Jungle?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.

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