Urban Green Hotel & Suites
Hotel in San Jose
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Hotel with free breakfast, near Sabana Park
A fitness center, a steam room, and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.
Recreational amenities at the hotel include a steam room and a fitness center.
A fitness center, a steam room, and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include a steam room and a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of San Jose
Available Rooms
Standard Double Room, Ensuite - No Window
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Double Room, Ensuite
1 Queen • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, Ensuite
1 Queen • 1 Sofa • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite, Ensuite
2 Queen • 1 Sofa • 753 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, Ensuite
1 Queen • 1 Sofa • 646 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
1.5 / 5.0
The hotel is very nice and very friendly staff.
The problem was the heater was broken and we didn’t have hot water for showers, and I couldn’t shave. The employee tried to change us the room but all the rooms were with the same issue.
I’ve made a report to the Manager to get the refund of the day I couldn’t have shower. At the moment I didn’t get any answers from them.
2.5 / 5.0
Front desk staff very friendly. Room are very spacious and cleaned. Bathroom very big, clean, great water pressure. Breakfast was very good, typical Costa Rica breakfast. Restaurant staff very friendly. This is my favorite hotel. I’ll be back every time I go to Costa Rica.
1.5 / 5.0
Lovely staff, good Aircon and nice breakfast. Furniture in my room was shabby and funny smell when I first walked in. No light near the shower for some reason in the disabled access room (not sure why I was in disabled access, not requested must just have been what was available)
5.0 / 5.0
Easy access in the city center to can be busy and chaotic at times. Limited parking but interior of the hotel is nice.
4.0 / 5.0
Overall very nice! The complementary breakfast is yummy. The parking space is too tight though.
4.0 / 5.0
It was pleasant
2.0 / 5.0
We stayed at several hotels around Costa Rica-over a nine day span. This was the best. The rooms were comfortable but the layout was puzzling. We wondered what it was, before it was a hotel. Each floor had a center court with table and chairs, the rooms were surrounding the court,on two levels, the second level accessible only by staircase. If you are over 6’6”, watch you head in the bedroom areas. Traits generally in CR, no water glasses, hand towels, wash cloths in the room. One of two elevators was out of service for over a week.
2.0 / 5.0
Ok so this place has alot of opportunity to be greater then what it is. First i have to go down start to get ice in the restaurant which closes at a certain time and act wited when you ask for more ice. Secondly if my friends frim my other other hotel comes to visit so we can get ready
for the club they wanted to charge them 20mil. I got sick somewhere else and had food and for a fork the guy didn't have any but i seen him give a family forks for their food but he didnt mind give me a butter knife. There was a blood stain on the street that i didnt see. The staff at reception was nice and friendly expect the older man who was rude to my friend who visited. I ask for a place with a windows or balcony and got a wall. I hope they do better . The cleaning was very good and try her best to make sure i was ok.
5.0 / 5.0
It was convenient and friendly.
4.0 / 5.0
Our second experience was better. Our standard bedroom upstairs with the airconditioning blowing on the bed had no (extra) blankets.
3.0 / 5.0
It’s easy to hear from room to room
5.0 / 5.0
I would highly recommend Urban Green for anyone that wants to be right in the city center for a reasonable price! The hotel was very comfortable and the room we got (the family suite) was very spacious with more than enough room for our group of 4. I loved how convenient it was to walk to everything in the downtown area. The amenities at the hotel were great too, with the laundry and the breakfast being the standouts. The staff was super helpful and even accommodated our need for a middle of the night check in (since we had a very late arrival). We enjoyed our stay so much that after returning to San Jose (we visited a few other parts of the country before returning to the city for a final night before leaving), we cancelled our other hotel so that we could stay at Urban Green again.
5.0 / 5.0
No good stories and restaurantes around
3.0 / 5.0
Not much of facilities in room. Ac working bad. Continous sound. No water bottles in Room
5.0 / 5.0
A great choice if you want to discover San Jose. We felt safe and enjoyed the multiple options for dining and coffee in the central area of the city. Staff at reception were very nice and helpful. Breakfast is very good.
5.0 / 5.0
Excellent hotel for the price and very central to major downtown attractions such as the National Theatre and Jade Museum. The staff are wonderful and incredibly helpful. As it is in a major city and DT Central , I would recommend a taxi or Uber outside after 9pm.
4.0 / 5.0
Excellent staff. Really decent looking rooms. My only issue was that I was in a room where there was an adjoining door and the other room could hear all my conversations and complained about the noise when I played a word game on my phone. Needs more insulation.
5.0 / 5.0
The staff was very helpful, they gave us a map of all the museums that were in walking distance. The breakfast was wonderful and the beds were very comfortable.
5.0 / 5.0
The property was great, beds were very comfortable and the rooms were incredibly quiet. I had the best sleep despite having an indoor room with no direct window out just a window onto an area with windows. Ten staff was helpful in arranging a tour. The location convenient for our needs and I was told by locals that althoughnsafe during the day we should not go out at night. Also the simple rooms are low so. Or great for taller people. I am 5 ft 6 and I could easily touch the ceiling palms up. As I said, I slept great but location was the only negative
4.0 / 5.0
Centrally located in San José. Clean modern hotel. Excellent staff and breakfast.
2.0 / 5.0
Located in the middle of downtown San Jose. About 5 blocks from the Central Market. Staff was great, they serve a nice breakfast in the morning, laundry available on site. Basic accommodations but served us well before and after our scheduled tour of Costa Rica. Easy to get around by foot or Uber(taxis also available) from the hotel. Don’t recommend walking at night after 7pm.
3.0 / 5.0
Was told that I requested one bed, which I did not. Chose room by photo of two beds and chose window room. Was given room with two beds that had window that looked out on a walkway by the room.
5.0 / 5.0
Excellet service!
5.0 / 5.0
IT WAS VERY NICE BUT ONLY ONE ELEVATOR WAS WORKING. WE WENT TO THE SAME ROOM AND THE SHOWER DRAIN THAT DIDN'T WORK WELL WAS AS WAS 9 MONTHS BEFORE AND THE LEFT SINK FAWCET STILL HAD PROBLEMS CLOSING.
5.0 / 5.0
Main attractions minutes away. Área little dark and maybe dangerous after 7:00pm. Staff is very helpful and great customer service. Hotel clean, room and bathroom are big and comfortable. My second time in this hotel and I will stay again next trip.
5.0 / 5.0
Excellent hotel, exceptional staff and ethics when serving customers. I have always liked that when I arrived they greeted with kindness. I recomend you. Beautiful place where they look for or find a solution to make the guest feel as if they were at home. greetings.
5.0 / 5.0
Stayed for 2 nights and this was my first time in San Jose. The area around the hotel was safe and bustling with activity. The room was modern, comfortable and everything worked. Breakfast was great and they have common areas on every floor. Great stay and great hotel and awesome staff!
3.0 / 5.0
Carpeting in the room was very old and smelly. They need to better clean/replace it.
1.5 / 5.0
This is a nice, modern, and spacious hotel centrally located in the heart of San Jose. It is very walkable & there are a lot of shopping and dining options within a couple of km. It has an underground parking garage that is free to hotel guests, but it is pretty tight, so it's difficulty to go in & out if you're driving an SUV, and impossible to access if you're driving a large van, as was in my case. They said the max. height was 2 meters, but it's actually less than that.
What I totally detest is the way they interacted with us at the front counter when checking in, and their unreasonable and bad faith interpretation of their policies on number of guests "included with the reservation". We were a large group, had reserved a total of 4 rooms. One of the rooms was for 2 adults and 2 children, and the other 3 rooms were reserved for 1 adult & 2 children per room. The rates for ALL 4 rooms were the same, regardless if the room had 4 guests or 3 guests. When we arrived to check in, we had an extra child, so making 2 of the 4 rooms having 4 guests and the other 2 rooms with 3 guests each. The agent at the reception argued that because we had not "declared" the additional child, we had to pay an add'l guest fee. I told him that had we listed 4 guests instead of 3 in the room, the rate would have been the same, because 1 of the rooms we reserved had 2 adults and 2 kids originally listed and the rate was the same as those w/ 3 guests. He insisted we pay the fee or look for other..
5.0 / 5.0
Great stay and good location. Highly recommend.
2.0 / 5.0
The bed and suite were really nice. The basement garage is a little hard to get in and out of, but still a nice perk. The included breakfast was fabulous
1.5 / 5.0
Well to begin after checking in only one elevator worked and it is very slow, mattress was old with dent on one side, in bathroom the door would impede the use of toilet, shower did not have a door, so floor gets wet after showering, on my last day elevator was not working, so I had to go down the stairs with luggage, no one to help. Agents were helpful for the most part, room was clean, towels and sheets changed daily, the location good. I suggest hotel management take care of this problems and would be a very good place to stay.
5.0 / 5.0
Nice to us, even served breakfast when we arrived at closing time
3.0 / 5.0
Great location. Only issue during my stay was that not all the elevators were working properly. Only one was working. Also the water was not flowing out properly in the sink as the pipe had to be cleaned. Overall clean hotel and nice staff.
4.0 / 5.0
Great breakfast
4.0 / 5.0
Beautiful 2 bedroom suite for our last night in Cost Rica. The staff was friendly and helpful. We appreciated the early check in so we could get something to eat and do a little shopping.
2.5 / 5.0
Wonderful staff
2.5 / 5.0
Nice room and great location. Located near all recommended sites. Breakfast staff was particularly helpful explaining each item on the Costa Rican breakfast. It was very good. Hotel let us leave our luggage after checkout so we could continue sightseeing until our ride picked us up at 4:00 pm. Very helpful!
5.0 / 5.0
If you are staying in San Jose, Costa Rica, this place is the spot!! Super friendly staff, the property is very well up kept. The Rooms are updated and clean!
4.0 / 5.0
Hotel over all is beautiful I couldn’t get enough of the layout but the city is dirty
FAQs
How much does this hotel cost compared to others in San Jose?
The average price for a rental in San Jose is $105 per night. This rental is $20 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Urban Green Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Urban Green Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Urban Green Hotel & Suites?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and hot tub or spa.
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