Trademark Hotel, a Member of Design Hotels
4.1
Excellent(312 Reviews)Hotel in Nairobi
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Trademark Hotel, nestled in Village Market, features 215 rooms tailored for the business traveler.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Nairobi
Available Rooms
1 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(312 Reviews)100% verified reviews
4.1
Excelente ubicación, atención del personal y calidad de las instalaciones. El desayuno muy bueno, variedad y frescura de los alimentos. El servicio de lavandería eficiente y eficaz. El hotel tiene acceso directo al Village Market, que tiene una gran variedad de restaurantes y tiendas. Las áreas muy limpias, habitaciones amplias y acabados de muy alta calidad.
Nada!
4.1
Never got a room in Trademark, overbooked
Maybe inform this.
4.1
Nice place, great views, top floor bar excellent
location isn't great. very busy streets all around
4.1
We requested for shuttle service from and to airport which was supposed to be free but Mr. Gordge had to make his own arrangements and pay out of his own pocket upon arriving at airport. Very disappointing that we were not alerted of same.
4.1
The place was great and the staff are nice and helpful.
I wish they had bidets in their toilets.
4.1
The hotel has great facilities, loved the restaurant and pool area. Staff was very friendly and welcoming.
The room was not clean, lots of dust and stains
4.1
excellent rooms, good service
none
4.1
very convenient location.
none
4.1
the location , design and cleaneless
the room was very noisy with sound and music coming from the mall. The room was standard for a business type hotel and doesn’t worth the price.
4.1
amazing location as it’s linked to a mall, the staff were amazing. best stay
4.1
Location.
Very noises if situated on the side shopping mall. The room was also very drafty.
4.1
Prima hotel
Over priced.
4.1
You wont find a better value for money hotel in Nairobi. Extremely clean, good amenities, amazing rooftop bar with a fantastic view of the city, quirky and modern aesthetic, located right next to village market mall. You really cannot ask for more.
4.1
Hospitality
Nothing
4.1
The location of the hotel is superb. Connected to the village market which is the best mall in Nairobi. The hotel also has very good restaurants - Harvest and Hero.
We stayed in a suite - the layout couldn't be worse. Tiny shower area right next to the bed with an open sink, the living area with a $10 couch and table and a cheap little fridge kept in the living area. Saving grace was a pantry / kitchenette but again wonder why the fridge wasn't in there. Also why is there only one toilet that too open and tiny in a suite? Finally, the staff are mostly very good and polite. I had opposite experiences checking in and checking out - check in the person was clueless couldn't find my booking initially then didn't have any of my details from booking.com. check out the staff we're super helpful and efficient. Overall it's not worth anywhere close to what they charge because of the quality of the room which is akin to a economy bed & breakfast. Shocked that this is a Marriott approved property and part of the same group as the Tribe Hotel which is a class apart
4.1
location
Staffs are overwhelmed and there is always a mix-up of requests. Airport taxi always late, can’t be a coincidence..😬
4.1
I had two consecutive stays (one through booking.com and one booked through my client). Had it been for the first stay only I would have written a negative review. The second stay however was more than perfect. So here the positives: in general i found the staff (except the receptionist the very first morning) very attentive. The rooms were well equipped and spacious. Breakfast was fantastic. As a compensation for the bad experience at the first morning I got a dinner on the house and an upgrade on my second stay. This is appreciated. Thank you!
The first morning was a nightmare. My flight arrived at 3:30 in the morning and the airport pickup (which is by the way expensive) did not show up. I called the hotel (on very expensive roaming charges) and still nothing happened. So after waiting for more than an hour at this time in the morning I took a taxi and the receptionist claimed, that i had not paid for the transfer (which I could proof, that i did). I still had to argue, that the hotel had to pay for the taxi. After finally arriving after a sleepless and tiring night at the room at 6:00 in the morning, it was not cleaned with hair on the bed, used towels, full dustbins, used water bottles... As mentioned, the costumer relations manager, Eva, made sure, that after that everything went very smoothly and well.
4.1
close to the office
bad was too small
4.1
Not sure why this hotel is rated well. It is bland, lifeless, ugly and poorly designed.
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $92 per night. This rental is $41 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Trademark Hotel, a Member of Design Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Trademark Hotel, a Member of Design Hotels. Enjoy the water!
Is Trademark Hotel, a Member of Design Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Trademark Hotel, a Member of Design Hotels?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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