Quality Inn West Springfield

Lobby
Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Lobby sitting area
Room, 2 Queen Beds | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels
Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board
3.6
Good(1,008 Reviews)

Hotel in West Springfield, MA

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

Hotel with free breakfast, a quick walk to Olympia Ice Center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available once per stay.
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Gym or Fitness Center

Map of West Springfield, MA

Available Rooms

Standard Room, 1 King Bed, Non Smoking

1 King • 245 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds

2 Queen • 342 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen

Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen

Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
expedia logo

Reviews

3.6
Good(1,008 Reviews)
3.6
star 5 empty
Oct 2024
It was awful. Bed sheet had blood stains. Told front desk and they didn’t do anything about it.
3.6
star 5 empty
Oct 2024
From the moment of checking in, when I was barely acknowledged or welcomed, to when I checked out, one of the worst hotel experiences. I should have known from spotting two monitors with a multitude of security cameras at the front desk that something was amiss with this Quality Inn. The hallways and room were filthy and the room had an unusual amount of damage and conditions issues. We decided not to do the free breakfast due to the condition of the room. Towels and bedding appeared to be clean. Bathroom was not.
3.6
star 5 empty
Oct 2024
When I checked in, I was given a key to a room that was already occupied. The front desk lied and said they contacted my wife but she did go on this trip and was not listed on the reservation. The room that I was given had roaches. I went to CVS to buy cleaning products and cleaned the bathroom and desk area. It was very loud, I could hear people in the room next to me and I kept waking up because it sounded like someone was trying to open my door. I was in town because I was officiating a college football game. I did not sleep well and left at the crack of dawn. I would never recommend this hotel. And I will never stay at this “Quality Inn” or any other “Quality Inn” Horrible!!
3.6
star 5 empty
Oct 2024
I like to swim when I stay and this hotel said it had an indoor pool, but it didn't say it doesn't heat it. The water was 60 degrees and though it was open till 10 pm the lights were never turned on.
3.6
star 5 empty
Sep 2024
We enjoyed our stay. Staff was friendly and outgoing
3.6
star 5 empty
Sep 2024
Couldn’t stay at hotel because the rooms were disgusting ! One smelled like vomit, other had ants the other had food in it from a previous tenant. When brought up with the front desk they were annoyed and didn’t want to get a clean room or help. They were very dismissive. Went to get a refund because literally didn’t stay there and the manager denied it using the reason we book the wrong room. Which isn’t true and bas nothing to do with anything. Especially since it was disgusting. Don’t ever stay here!
3.6
star 5 empty
Sep 2024
The hotel itself was very rundown. It smelled of mold. The room was disgustingly dirty. There looked to be blood on one of the walls in the bathroom. There is mold in the shower smelled in the room curtains had stuff all over them. Not sure what it actually was not sure if I want to know either. The beds were comfortable were comfortable. The sheets appeared clean, but I did not get a good nights sleep because I was kind of grossed out. The hotel is reasonably price and that is why we chose to stay there and it didn’t have horrible reviews, but I would never go back.
3.6
star 5 empty
Sep 2024
Good value and convenient location

FAQs

How much does this hotel cost compared to others in West Springfield?

The average price for a rental in West Springfield is $149 per night. This rental is $21 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn West Springfield. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn West Springfield. Enjoy the water!

Is Quality Inn West Springfield pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Inn West Springfield?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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