Crowne Plaza Virginia Beach Town Center, an IHG Hotel
Hotel in Chesapeake, VA
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free parking, in the vicinity of Lynnhaven House
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center, an IHG Hotel offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center, an IHG Hotel offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Chesapeake, VA
Available Rooms
Standard Room
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Refrigerator
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
What an incredible renovation this property has done! It is so beautiful and thoughtfully designed! A must stay property
1.5
Felt like a motel
4.0
The room was clean and comfortable. Friendly staff, good parking, very comfortable bed
5.0
Breakfast was good & Rooms were clean and looked nice
2.0
Hotel was still under renovations in some areas. I think they could have a better entrance so u don't have to walk thru all the dusty areas. The room was excellent very clean and inviting. Staff was very friendly and helpful as I had to cancel a reserved room for my son. No Cancellation fee was charged.
1.0
This property is undergoing major construction. The entrance is almost under lockdown with drywall everywhere! Very disappointing to walk up to something so un inviting. This hotel should not be open to public it’s that bad.
The rooms were fully renovated and custom service was really nice so we ended up staying for the night.
1.5
Considering the hotel is going through construction. Check in was good. The room was fair - the sheets on the bed had hair strands around the pillows. and their were stains on some of the covers. The bathroom was omitting a 2nd trash can, which i requested, but did not receive. After I requested the linens to be replaced. The room was fine.
0.5
When we arrived were not completely aware of all the renovations and were pretty annoyed that some of the services/facilities were not open or in service. We arrived in our room and there was hair on the counter next to the bed and also in the bed when we pulled back the sheet. Then opened the mini Fridge and it was full of water which was leaking all over the floor and a large puddle. When we went to call the front desk from the phone in the room the phone was not connected and when I say not connected I mean no Jack plug from the phone to the wall. So yes we requested another room.
Bring us to the next room and things were ok other than the barn door to the bathroom would not open and close well, I think was not on the track. And it was a ok room, nothing special. And then here comes 10pm and my daughter looks over to a bug crawling in the bed. We wanted out at that point and honestly just dealt since we had already asked for another room. We are not bougie but we do ask for clean accommodations and these were not considering all the issues we had within just the first 10 minutes.
Would not recommend this hotel and we will not be going back. The renovations they are doing look like will be nice just hope the maintenance and housekeeping of the rooms improve for future guests. We also spoke with a woman on the elevator that agreed with what we were annoyed by and she said at least was cheap, sorry not cheap enough for what we dealt with. Photos are deceiving
4.0
The property is under construction at the moment and as a result there are some slight changes which would be expected, but the suites are quite nice.
The staff was very kind and accommodating throughout and we were comfortable.
I have always loved this property for the convenience and comfort.
The major renovation is going well. My only issue is that while everything is great, while there was a nice refrigerator there was no microwave in our suite.
That will definitely send me to try another hotel if they are not added.
Will look into it.
If not replaced it’s a definite game changer.
2.0
The ratings are somewhat low only because of the renovations underway for the property upgrades. It is a bit confusing to figure out how to get to the new "lobby" to check in however, the upgrades look great so far!
5.0
I was happy, even with the construction down there!
5.0
It was very clean & up to date. Staff was nice & accommodations were great!
2.0
The room was nice and the staff were very friendly however it should have been indicated at the time of booking that the hotel was under renovation, I would have chosen something else for my anniversary.
4.0
Very clean. Great place to stay
4.0
Renovations suck, updated hallways & rooms are cool though.
4.0
Enjoyed.
5.0
Construction going on.
5.0
Very nice work
4.0
TLDR: Yes, they're under heavy construction which is not advertised anywhere and inconvenient. However, I would try them one more time post-construction to see what I think. Staff was excellent!
Pros:
- Staff was kind and helpful
- Room was clean and modern, the shower had great water pressure
- As an added amenity due to construction, they were offering a happy hour and complimentary breakfast
Cons:
- The elevator constantly smelled like weed
- There were men always blocking the one entry door, smoking and cursing and the only other door that looked available had another man sitting in front if it with plastic bags; unsure if he was homeless or just loitering for over an hour - traveling as a single female this was off-putting and did not make me feel safe; in addition to the doors being propped open so anyone could walk in at any time did not add to the feeling of safety
- I'm not sure who they consulted to contruct things, but the rooms seem to be designed with tall people/giants in mind. I'm 5'3" and the peephole in the door was not something I could see through, even standing on my tiptoes. Additionally, the magnified mirror in the bathroom was installed so high (at least 6" taller than me) on the wall, so that it was useless.
- The deadbolt to my room would not engage unless I put all my weight up against the door and turned it as hard as I could. Between this and the peephole issue, and the lack of outdoor security, I did consider leaving and going elsewhere.
2.0
The room was clean and ready an hour before our original check in time. Would have liked to have know they were undergoing major construction prior to booking, but overall this was a pleasant experience.
2.0
DO NOT STAY HERE. EXPEDIA SHOULD REMOVE THIS HOTEL FROM THEIR LIST. This hotel is under a total reconstruction and we did not feel safe. Front desk was just nonchalant and unprofessional, but they were in a makeshift office room. The rest of the staff was very nice. The parking lot and entryway was dark with no lighting, dirty, cigarette butts, and the doors were unlocked providing NO security! Shame on this hotel!
1.0
This property is currently under renovation with no amenities. This is not listed on Expedia or on the hotel website. We checked in and then decided to move hotels, price is way too high given lack of services. Also if you have a lot of luggage or mobility issues you will never make it in thru temporary entrance.
2.0
The staff was rude parking for handicap was awful. No one to help. When I couldn’t find parking was told to park and walk around the building. Was allergic to the pillows when asked for hypoallegenic they don’t provide them.was told pool was closed but saw people in it at check out. I was very disappointed with the hotel and staff
5.0
Amazing staff
3.0
There was no hair dryer available. When I requested one, the answer was No, we don’t have one.
1.0
The property is fully a construction zone. We selected this hotel because it had a pool and onsite dining, and arrive to find a full out construction zone, which meant that both the pool and onsite dining were closed. The bar was open part time with an extremely limited menu - none of which I could eat due to food allergies. In addition to that, the room we were in had a window that leaked every time it rained, which made for an extremely humid and damp smelling room. We requested maintenance and while they came and looked at it, they left and said they’d be back… after waiting a while, I flagged down one of the cleaning staff who said they’d radio for them to come back. We waited a long while, but nobody came. The window still leaks. The icing on the cake was the WiFi that didn’t work in our room - which meant I had to stand in the hall or go down a floor to check emails. The response from the front desk was to move rooms (at 9pm… with my two kids). Overall this was the worst experience at a hotel I’ve ever had… I would have had better amenities if I stayed at the motel 6 up the road - at least their pool was open and it was walkable to multiple dining options.
1.0
Rennovating and no signage. Drove around building three times before flagging a worker on the loading docks to gain access. Staff was NO help. Lady at check-in was rude. One of the worst places I've encountered in 40-years of travelling professionally throughout the world. Dirty, dusty & dangerous (dim lighting, scaffolding, plywood ramps for stairs, etc.
Room: bathroom door repeatedly came off tracks; excessive pubic hairs in/around bahroom; blood on comforter; room walls thin (neighbors sounded like they were in the room with us), etc.
*EXPEDIA: Room contracted for $212 33.80 tax first of all was WAY high for such horrendous accomadations and customer service. Checking Expedia website on the the day of check-in the room was advertised for $167! So was penalized $45 for reserving early????
At check-in was required to leave $50 deposit??? Desk person said it would be reimbursed at check-out; however, upon check-out the desk clerk advised me it should appear on my credit card statement in 3-5 business days. I do not recall ever having to leave a deposit when paying with xredit cars on file with travel agencies (Expedia, Travelicity, etc.)
Had we not been travelling for my sister's funeral in Va Beach and more time, would have definitely looked for other accomodations.
2.0
Hair on bed sheets and pillow covers. Dirty floor, bathroom shower wall dirty. The renovations make the hotel look awful in the entrance. Staff was friendly.
5.0
Every one was nice and friendly
1.0
This property was under construction and was not secured so anybody could walk in or be in a room that was still under construction. There was dust everywhere. Our room was not immaculate and there was no staff available most of the time that we were there. There was one young man working in a makeshift office who was very polite and professional, but we didn’t see anybody else and had trouble finding staff to answer questions or assist when we needed help.
5.0
Lovely!
3.0
The hotel is still under construction but the rooms have been renovated. Something not mentioned on the website is the hot breakfast that is included with the stay. Breakfast was decent and consisted of scrambled eggs with cheese, skilled potatoes, sausages, pancakes, fruits, grits, coffee, orange juice (and other juices I did not try). There was an mature lady that wears glasses working as one of the breakfast hosts. That lady appeared to be unfriendly. She looks like a mad security guard just waiting for people to try and do something wrong to approach. Like when she was asked if there was coffee and her reply was loud "no coffee"!!. Also there is no microwave in the rooms like it was advertised and there was no remote for the TV. I called the front lobby at least 20 times and no one answered.
Over all the hotel looks good. It's about 15 minutes drive from the beach and ocean front hotels. There are two elevators, a small fitness center and an indoor pool. There is also a large parking lot which is included with the room. Almost forgot to mention that I heard the people talking on the room next to mine. There is no sound proofing in the rooms.
1.5
Under construction. No warning from y’all. Staff was rude but working in horrible conditions. Room was out of shower gel. Room was hot.
4.0
The bedroom was nice and clean very comfortable. The staff is very kind and helpful. The only thing I didn’t like was that the hotel is under construction which made it look bad.
1.5
Average stay but disappointed that I was not advised ahead of time of construction and parking issue due to entrance issues.
Also bathroom amenities were not full
2.0
No food or coffee at breakfast. Unpleasant staff. Bad location.
Big mistake.
1.0
Hotel under major renovation and yet was allowed to reserve room. Canceled on set date @ 2:30 by email when of course im traveling. New accommodations were made
1.0
We had no clue there was construction going on or we would not have stayed there. Navigating check in and the walk to find breakfast was not clear and inconvenient. We had no towels in the room when we got there and none were sent to us until
I had to call again in the morning. We had to dry off with our comforter therefore we slept w
Only a sheet. A refund request has been submitted via an Expedia agent.
5.0
The Hotel is under remodel, the rooms are excellent and clean and up to date.
The staff was very friendly and helpful.
1.0
The hotel location, main entrance, and state at the time of check-in was below average level of comfort/satisfactory for us. There is construction going on where those will limited mobility (which was 1 person in our party that stayed there) would find it challenging to traverse through the entrance/building. Also, was told that the breakfast could not be taken back to room for the limited mobility person in our party, who requires food with their morning meds. The stay was not pleasant which lead to us leaving without even notifying anyone of our checkout. We moved to a nicer and more accomodating hotel. Overall a subpar experience.
FAQs
How much does this hotel cost compared to others in Chesapeake?
The average price for a rental in Chesapeake is $171 per night. This rental is $15 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Virginia Beach Town Center, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Virginia Beach Town Center, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Virginia Beach Town Center, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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