Le Bonne Entente
Hotel in Quebec City
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Suburban Québec City hotel in Sainte-Foy-Sillery-Cap-Rouge with 2 restaurants
2 restaurants, a full-service spa, and a nightclub are available at this smoke-free hotel. Wired internet in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
2 restaurants, a full-service spa, and a nightclub are available at this smoke-free hotel. Wired internet in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided.
A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Quebec City
Available Rooms
Cocooning Room, 1 King Bed
1 King • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Terzo Room, 1 King Bed
1 King • 375 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Terzo Room, 2 Double Beds
2 Double • 375 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite (Business Lounge Access)
1 King • 1 Double • 750 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
1 King • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 5.0
Front desk need training on how to apologize when things go wrong and learn to ask how your stay was when checking out. Check in was great.
2.5 / 5.0
I’ve been in this hotel numerous years and I am always very satisfied. The staff is amazing, we feel at home every time! On this trip, my wife and I took a massage at the Spa; it was excellent!
5.0 / 5.0
Nice facility. Great restaurant. Shuttle service to the airport.
5.0 / 5.0
Very good
5.0 / 5.0
Enjoyed the pool area and jacuzzi. The water temperature is great day or night and the pool area is very nice
3.0 / 5.0
When doing check-in, you need to ask to be shown where pool is, what are the "advantages" billed to you. No one showed us where pool was, wheregym was or even what was free when using gym. Only 2 coffee pods in room, shampoo bottle half empty, and empty snack packaging left in bedside drawer, which means cleaning only half done.. called x 3, always line busy. Our room was far from reception area and upon doing check-in, we were told to go outside and walk to end of building to use far door!!!!
1.5 / 5.0
The building needs a renovation. Carpets smelled musty in areas. Daily parking rate was not expected and added to the total cost of the stay.
5.0 / 5.0
Customer service was beyond perfect. Everything was on point. Will definitely be back
5.0 / 5.0
The property felt like a mini resort just a short drive to the venter of Quebec City. Travelled with parents and a 7 yr old. Lots of fun activities, from the candy bar to roasting marshmallows to watching Olympics with popcorn. A very positive experience. Also the in room Jacuzzi was wonderful, equip with underwater lights and nice water pressure.
3.0 / 5.0
The pool and gardens were lovely. The property itself is old and dated. Do not feel there should have been a charge for parking due to hotel location. The bathroom floor had 3 bobby pins and elastic on the floor from previous guests as well as hair in the bathtub. The pad of paper on the desk had children’s drawings from previous guests. Poor sound insulation, you can hear neighbours talking and creeks of the floor. Breakfast was average, avocados were black. Would most likely not stay again.
2.0 / 5.0
I was there a few years ago. It changed so much. Dining room: when we got there, we had no reservation. The receptionist had not tell us. The hostess had us wait for 5 minutes. There was many tables available. At 9:15, the buffet was almost empty, one plate left. Ask for a glass of water (still waiting). Menu was poor. Presentation of plates under zero for a hotel of this caliber. We won’t go back.
4.0 / 5.0
Good
5.0 / 5.0
C
2.5 / 5.0
This is our 2nd visit at BE, it’s been about 9 years since our last visit and we remembered how comfortable the mattresses were, we enjoyed both stays and had a great nights sleep. There are 3 restaurants on site, not all open at the same time, but the food is delicious and the beautiful courtyard and pool area feel like a little tropical oasis in the middle of the suburbs. The staff was friendly and helpful.
Look forward to visiting again.
5.0 / 5.0
Very nice , better then expected
5.0 / 5.0
Excellent! especially swimming pool and jacuzzi
5.0 / 5.0
Excellent
5.0 / 5.0
Le personnel
5.0 / 5.0
This was an absolutely beautiful and quaint hotel and the employees all went above and beyond to make sure that our stay was perfect! I absolutely recommend this hotel for your next trip!
5.0 / 5.0
Only 2 negatives, both related to mobility/accessibility issues. The bathtub lip was very high and the shower arrangement with a wall mounted shower head with a head that was not adjustable made it difficult to shower. The second problem was very minor but the location of the safe high up in the closet made it difficult to use. We almost left my wife's purse at the back of the safe because we couldn't reach it without standing on a chair. If your 6 ft tall it may be OK but we're both short. Otherwise the property and the visit was great. We were celebrating our 50th wedding anniversary here, where we spent our honeymoon and it was even better that we remembered.
5.0 / 5.0
Excellent staff very polite and friendly. Property is an oasis very calm, beautiful interior and landscaping. Truly and excellent resort.
1.5 / 5.0
Our room was outdated. The carpet was stained and disgusting. The bathroom smelt like sewage, we had to keep the light and fan on for the bathroom all night to get some circulation in there, but eventually had to close the bathroom door because it was so foul.
The room has the bare minimum.
Could barely feel the AC. Not worth the price of $350+
4.0 / 5.0
Clean and nice property. The accommodations were reasonably priced but the restaurant was very expensive with bland food and small portions. I reccomened the stay but not the restaurant. Hotel was a little dated. Staff very friendly.
4.0 / 5.0
Amazing staff and service! Felt like a resort in the city. My only complaint would be that the restaurant requires more staff as guests of the hotel who don't make reservations, it seems, are made feel less important
2.0 / 5.0
We were party of Five friends and they they made us stay in two different sections on different floors. We requested the room changes, they were able to do it but then they charged us upgraded room charges without notifying us at checkout.
5.0 / 5.0
All of the staff was amazingly courteous.
2.0 / 5.0
staff was not well equipped with information and customer service antiques.
No room Ph no have any contact list
Bad bed quality and bedding
1.5 / 5.0
Overall experience was amazing for two nights stay, but I’m unhappy with hidden charges. We were told at the check in time breakfast is included for two nights stay, but breakfast was free only for one day, even though check out time was noon. We were charged for second day break fast. They should mention that only one day breakfast is included even though we were staying for two nights. Also, At the end of the stay we were charged 60-80$ above what price was shown in the app. Overall it was ok experience for me, love the place and ambience and cleanliness, but log hidden charges , I felt like robbed.
1.5 / 5.0
Spent 2 of our free reward nights. You get what you pay for:
Our room was not like any of those pictured on the Hotels site. Instead it was not updated in any way.
Old carpet and dirty lounge chair.
There was a sewer smell coming from the bathroom plumbing.
Only one nightstand.
Bath robes missing and were not delivered even after requested.
The grounds and common areas were beautiful.
4.0 / 5.0
Excellent service
1.0 / 5.0
During checkout we were informed of fees we had to pay. There were resort fees because it was summer and parking fees. Neither were communicated during the reservation process or at check-in. When we asked why this wasn’t part of what we were charged by Expedia, they said it was because they wanted to explain in person the amenities available in person at checkout. AT CHECKOUT! This made the whole stay terrible. Not to mention there was mold in the shower.
5.0 / 5.0
The resort was a very nice place the food options was ok.
4.0 / 5.0
Very good swimming pool. Sad to see they filled in the smaller pool after covid, but the main pool is still the best one in Quebec city!
5.0 / 5.0
Perfect place for a peaceful weekend. The staff was really nice
5.0 / 5.0
Excellent
3.0 / 5.0
Not a 5 star hotel!
3.0 / 5.0
Unfortunately I was not satisfied with my stay, the rooms are outdated, even after we changed room, there was still issues with the new room. What I found very annoying is the fact that information was not clear about what was included or not. Breakfast for adult same price as adults, I found that there were not a lot of perks for families, specially for restaurant.
Staff was really kind, I have to admit.
Overall, this hotel is not a 4 star, a 3 would me fair.
5.0 / 5.0
It was beautiful, clean and the staff was friendly. Enjoyed my stay
5.0 / 5.0
Excellent
5.0 / 5.0
The attendance by the staff personnel was outstanding, the restaurant, wine tasting area,the jacuzzi and the fireplace very nice to unwind and relax .
FAQs
How much does this hotel cost compared to others in Quebec City?
The average price for a rental in Quebec City is $147 per night. This rental is $129 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Le Bonne Entente. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Le Bonne Entente. Enjoy the water!
Is Le Bonne Entente pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Le Bonne Entente?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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