Hotel Valencia Santana Row
Hotel in San Jose, CA
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with a fitness center and a rooftop terrace
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of San Jose, CA
Available Rooms
Traditional Room, 1 King Bed
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Traditional Double Room
2 Double • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Balcony
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (Communication Room)
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.
2.5
We had a great stay and will definitely be back.
2.5
It was Great.
2.5
Perfect comfortable stay!
2.5
We stay here anytime we visit our daughter who attends a nearby college. We love that you can park and walk around the area.
2.0
All good except very noisy music coming from the bar
5.0
The shopping left a lot to be desired with over four clothing stores dedicated to exercise clothes along with luggage stores etc. The shopping was very boring! Missed some of the old stores that were on Santana Row. The Hotel was perfect!
5.0
always stay here
4.0
I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found.
No signature drink offered.
Service in restaurant and food was great.
5.0
Great location!
5.0
Great locartion
5.0
Upscale accommodations. Plush pool accommodations.
5.0
clean, and elegant
5.0
N/A
5.0
The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.
4.0
The property was nice. My room was a little tired. For spending over $500, I would have expected a more updated/newer bathroom. For that reason and that price point, I would not stay there again.
5.0
I love that everything is so accessible..dinning, shopping, etc
4.0
Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.
5.0
The property is wonderful and well maintained. It has easy access to great dinning options and shopping. Wonderful place for a weekend get away!
5.0
Great place would stay again
5.0
Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.
2.5
The last stay at hotel Valencia was an experience of a lifetime. I proposed to my now fiancé and it was perfect. I was upgraded to a suite and man was I impressed. Thank you again for making this important day extra special and a day I will never forget.
5.0
Excellent - beautiful room, clean, safe and accessible to amenities galore!
3.0
Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.
5.0
Great location
5.0
Fabulous getaway with my teenage daughter!
5.0
Beautiful property great stuff delicious food
5.0
We loved the stay. Only disappointing thing was bar staff at pool played their own music so it was hard to relax by the pool.
5.0
We had a great stay. They upgraded our room to a suite when the only king available was accessible which they didn’t have to do since we were a last minute check in. Highly recommend them. Staff was very nice.
5.0
Lovely hotel that we go to every year!
2.5
Me and my daughter came over from the UK to watch the Copa America football game at nearby Levi Stadium. What can I say about Hotel Valencia!! Absolutely amazing would be a good start. The foyer is where you 1st start your journey with this hotel. Clean, beautifully designed with proper Spanish music to welcome you. The reception staff are so helpful and welcoming. There was an issue with our room and we were upgraded to king size balcony rooms which were stunning, overlooking the beautiful serene courtyard. Th hotel smells amazing too… and that scent can be purchased at reception!
The hotel has a lovely swimming pool, hot tub and gym on the 5th floor. The pool is great with comfy sun loungers. We did not eat or drink at the hotel so cannot comment on those services. Hotel Valencia is an absolutely sumptuous boutique hotel smack bang in the middle of Santana Row. Lots of restaurants and boutiques on the doorstep, with Westfield Valley Fair a few minutes walk away. Would I recommend Hotel Valencia to people wanting to visit San Jose? Without a shadow of a doubt! Would I go back? Without hesitation! Thank you to everyone at Valencia. You’re all a massive credit to the hotel.
5.0
Nice little hotel tucked away in Santana Row. Very clean and refreshing ambience. Friendly staff too!!
2.5
The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.
5.0
Great place to stay in Santana Row!
4.0
Generally is good, one thing can be improved, that would be housekeeping.
5.0
Valet service was outstaing
5.0
Wonderful. Will definitely return.
5.0
Another great stay at hotel Valencia
4.0
The property is nice and convenient. A lot of restaurants nearby and shopping for entertainment.
2.0
Property and room were nice.
However, bathroom only had very hot water-no cold at all. Very strange! I told the desk and I was told maybe some sort of credit could be given. Still have not heard from anyone.
FAQs
How much does this hotel cost compared to others in San Jose?
The average price for a rental in San Jose is $244 per night. This rental is $257 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Valencia Santana Row. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Valencia Santana Row. Enjoy the water!
Is Hotel Valencia Santana Row pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Valencia Santana Row?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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