Mercure Hotel Aachen am Dom
Hotel in Aachen
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi and more
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About this hotel
Aachen hotel in Aachen-Mitte with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine.
Housekeeping is available on request.
Mercure Hotel Aachen am Dom offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine.
Housekeeping is available on request.
Mercure Hotel Aachen am Dom offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.
This Aachen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Map of Aachen
Available Rooms
Superior Room, 1 Double Bed
1 Double • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Twin Bed
1 Single • 183 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed
1 Queen • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Double Bed
1 Double • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Privilege, Room, 1 Double Bed with Sofa bed
1 Double • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
5.0 / 5.0
The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.
2.5 / 5.0
Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception.
Room was clean and comfortable and a good size.
4.0 / 5.0
The hotel located at good place. The front service is very good.
2.5 / 5.0
Wonderful hotel and staff in a great location
5.0 / 5.0
Good access by car and shoppping area
5.0 / 5.0
Nothing bad to say about this hotel or staff. We had a great night. Rooms are clean, and very nice that you have a complimentary drink at the room. Will definitely book again!
5.0 / 5.0
Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.
4.0 / 5.0
Very nice hotel located very centrally
5.0 / 5.0
Close to train station
2.0 / 5.0
Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.
0.5 / 5.0
There was a water leak from the ceiling and we had to lose time for our plans while the worker fixed it. The management refused to give us a new room or compensate us for our inconvenience. In addition, the water kettle leaked and we needed to get a new one, but had to retrieve it ourselves-it was not brought to us.
The neighborhood is noisy and the wi does do not keep out the street noise, even on the third floor.
We asked the front desk staff to reserve us a taxi in the morning and they would not, claiming that there are “always taxis out front.” When we needed one in the morning to catch our train however there were none, and we had to deal with it ourselves.
Overall a very disappointing experience for the money paid.
2.5 / 5.0
1 night stay, very comfortable hotel. Parking is a challenge in the city but hotel does have designated spots in a nearby garage. Excellent room and breakfast, everyone was friendly. Very-city center, great for the sites and dining, shopping but very busy area.
1.5 / 5.0
The hotel is located in the city center of Aachen which is very practical.
Unfortunately this area is also very popular during the evening and the night for homeless people. The whole night I had to cope with homeless people making lots of noises (music and screaming) infront of the hotel and barely could sleep.
My dogs stay was charged with additional 15 € per day.
The service was excellent but my dog was not allowed to enter the breakfast room. As my dog is too scared to be alone in the hotel room, I could not take the breakfast. A refund of the breakfast was not possible due to their booking system.
5.0 / 5.0
The property is very close to the main shopping area of Aachen. It is kept very clean. The gentleman who checked me in and seemed to be the only one on duty every time I walked by was really friendly and helpful.
2.0 / 5.0
We always stay here because it is in the centre of the city.
One disappointment water was cooler for a shower in the evening.
Otherwise all good.
Crazy price for breakfast as we only need Coffee and cake
5.0 / 5.0
Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.
2.5 / 5.0
Friendly staff, good hotel overall, clean, good value for money
0.5 / 5.0
I had emergency to go back home, I requested refund on the remaining 3 days. But the hotel refused and refused to give me checkout paper or any documents to prove that I checked out!!!!
So I can request a refund. I called and I requested email confirmation they didn’t even send that. I do t understand why !!!
Not even invoice !!!!
5.0 / 5.0
It was a great room we were there for CHIO Aachen
Clean, quiet and convenient
3.0 / 5.0
Everything was fine but I left windows open at night and there’s a taxi stand rite outside and they talk so loud they woke me up even with windows closed …don’t get a street side room
2.5 / 5.0
Really enjoyed our stay.
5.0 / 5.0
I can not imagine a negative comment. Everything was perfect for me. All was clean, quiet, helpful, and convenient.
2.0 / 5.0
Functional, smart designed rooms, spacious with nice viev over the city.
A bottle of sparkling water is a nice touch.
Short walking distance to city center. We preferred having breakfast in Old Markt instead of hotel.
One and only issue, NO PARKING at premises. Closest public parking is on the opposite street (w a huge Mercure sign on the entrance + plenty of spaces) yet we've been told there's no special rate/allocation for the hotel and paid €15 for 1 night👎👎👎👎
2.5 / 5.0
Excellent hotel and very friendly staff. Great location downtown and delicious breakfast.
5.0 / 5.0
Service
2.5 / 5.0
I loved the location ....next to shopping, restaurants, and the Cathedral.
2.5 / 5.0
Friendly staff, nice and quiet room with bath (which we requested, as it's unclear whether all rooms have one).
The convenience of having breakfast without going out made us go for it any way, even though it seems a bit expensive. No regrets, breakfast was great: Lots of variety in nice foods, a good start of a chilly day.
The bed and pillows were okay, but could be a bit better.
1.0 / 5.0
Fair price at convenient location close to the city centre
1.0 / 5.0
The rooms are small and lack a refrigerator or coffee pot
Location is terrific
2.5 / 5.0
Convenient to city, very clean, comfortable beds
2.5 / 5.0
Nice three star hotel. Air conditioning was helpful and our room had a nice balcony. Comfortable room overall in great walkable location.
2.5 / 5.0
The hotel is well located. Our room was spacious, nice and clean. The staff is very friendly.
0.5 / 5.0
die drehtür am eingang ist so schwer und wenn man koffer dabei hat, ist es fast unmöglich mit koffer reinzukommen. entweder man sich selbst oder die koffer. eine andere tür gibt es nicht. auch ohne koffer muss man athlet sein, um die tür zu drehen.
im zimmer ist ein 180cm bett dann gibt es kein platz mehr dich zu bewegen.
the entrance swing door is so heavy and if you have suitcases with you it is almost impossible to get in with suitcases. either yourself or the suitcases. there is no other door. even without suitcases you have to be an athlete to turn the door.
in the room is a 180cm bed then there is no more space to move.
1.5 / 5.0
A negative test is needed during covid, but helpful staff told us where to get it. The room was nice, clean, and the receptionist was very helpful with getting an additional pillow
1.0 / 5.0
Was a good stay. Value for money, perfect location for shops and restaurants.
2.0 / 5.0
The room was not as the images on the website. Our room was much smaller and we had no net curtains so people could look into our room.
1.3 / 5.0
Hotel was very nice. The staff were friendly and overall everything was very clean.
1.3 / 5.0
Great! Its right next to Elisenbrunnen, so might be a bit noisy on weekend nights.
2.5 / 5.0
I had reservations at another hotel that did not have AC, and I was there during a heat wave. I cancelled that other hotel, and this one took me on short notice and got my room ready quickly. Gracious staff, lovely breakfast, and AIR CONDITIONING for the weary traveler.
FAQs
How much does this hotel cost compared to others in Aachen?
The average price for a rental in Aachen is $107 per night. This rental is $15 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Hotel Aachen am Dom. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hotel Aachen am Dom pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Hotel Aachen am Dom?
We found 2 amenities for this rental. This includes air conditioner, and internet / wifi.
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