Acanto Playa del Carmen, Trademark Collection by Wyndham
Apartment hotel in Playa del Carmen
1 king bed
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this apartment hotel
Colonial Playa del Carmen aparthotel in Downtown Playa del Carmen with free breakfast
This smoke-free aparthotel features an outdoor pool, a coffee shop/cafe, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and concierge services are onsite.
Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. 3 bathrooms, room service, and free international calls are among the other amenities available to guests. Change of towels is available on request.
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
Recreational amenities at the aparthotel include an outdoor pool.
This smoke-free aparthotel features an outdoor pool, a coffee shop/cafe, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and concierge services are onsite.
Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. 3 bathrooms, room service, and free international calls are among the other amenities available to guests. Change of towels is available on request.
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Studio Suite (Penthouse)
1 King • 450 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Suite, 1 Bedroom, Ocean View (Penthouse)
1 King • 700 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King • 700 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Suite, 3 Bedrooms (Penthouse)
1 King • 2 Queen • 1194 ft²
Sleeps 7
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
8.0 / 10.0
The location is very good. There’s lots of eating options nearby and lots of walkable shopping. The area is mostly quiet and it’s safe at night. We enjoyed our stay and enjoyed the large room we had.
10.0 / 10.0
Everything was wonderful very clean and quiet! Safe area, close to everything!
10.0 / 10.0
This unique property is beautiful with typical Mexican flavor. It is also located in the heart of the shopping "La Quinta" street. Staff is friendly and specially the night staff, Miguel. He is pleasant and can provide any information you need.
There is a secure bank ATM that you can get Mexican pesos around the corner from the Hotel. Our room suit was awesome and clean with new refrigerator and freezer. Microwave and stove. Air conditioner was perfect and crispy cold. Loved the ambiance and the terrace that oversees the ocean. I love this place and will return again. As for beaches need to go to El Canto Private Beach. Super clean, food service and beaches are absolutely clean. However, there is a cost $1000 Mpesos and return back to you $350 Mpesos credit for food or drinks. We will be back.
10.0 / 10.0
Nice Place
8.0 / 10.0
We had to tell them to fix a couple of things. Miguel is a good guy he helped us out with everything and fixed the things that needed fixing. Other than that it was a beautiful place to stay at. Right by stores beach restaurants.
4.0 / 10.0
Stayed in a suite. It was very accommodating. However, nobody cleaned our room until Thursday. (We were there M-F). We had to ask 3 times to get new towels. They seemed understaffed. The area was safe. Lots of great shopping.
6.0 / 10.0
Hotel located on side street but quiet. A little tired but the help was excellent friendly and very helpful. A 10 to 15 minute walk to an area that had a beach without all the seaweed.
10.0 / 10.0
Has an aApt feel staff was very informative and attentive to our request
8.0 / 10.0
Steps to 5th avenue yet quaint and quiet. Nicely furnished rooms, friendly staff, close to beach. I would recommend.
10.0 / 10.0
An unforgettable stay at the Acanto Playa Del Carmen Hotel! Impeccable service, from check-in to check-out. The room was spacious, clean, and beautifully decorated. The amenities were top-notch, especially the stunning terrace view from the top floor. Plenty of dining options within a few meters of walk and the options were diverse and delicious. Can't wait to return!"
10.0 / 10.0
As usual, the Acanto staff and property were awesome!
5.0 / 10.0
Second time staying at Acanto. Great place, clean, excellent staff, very close to activities
10.0 / 10.0
We can see why people return to this hotel year after year. It’s a true gem. Quiet, charming, comfortable, and clean. It is very close to everything. Lili at the front desk is so very helpful if you need to plan a special event or excursion. She also arranged our transportation to and from the airport. Miguel is the evening concierge and security. He is also very helpful and so kind. He was always waiting to let us in if we got back to the hotel after the door was locked. Always greeting us with a big smile. The continental breakfast has a nice selection and is prepared daily by a very nice lady who’s name I did not get. This hotel is as it looks in the pictures. Spacious rooms, very clean, and so welcoming.
4.0 / 10.0
Loud Noise and music from street could be heard until 4 am
6.0 / 10.0
I honestly was expecting the quality of a boutique Hotel, but certain parts of the bedroom and elevator were lacking maintenance.
10.0 / 10.0
I had a wonderful stay at this well-located hotel, surrounded by shops and restaurants just a short walk away, yet surprisingly quiet. A big thanks to Miguel on the night shift for ensuring our safety and serving delicious breakfasts. Do need to mention he’s also a great guide. It was a fantastic experience!
10.0 / 10.0
We were so impressed with our stay at Acanto!! This boutique hotel is beautiful, prestine, unique and peaceful considering it is in the heart of 5th Avenue and a few minute walk to the beach. The rooftop patio has an amazing ocean view and bbq - eating and lounging area. The pool is situated in the middle of the open sky courtyard and very clean. The staff were very friendly, the included breakfast was perfect, the suite had everything we needed for a comfortable stay. We felt very safe - the doors are locked at night but staff there to let you in at any time of night. The shopping, bars, restaurants, beach clubs, beach - everything you come to Mexico for was right there at our fingertips. We will definitely return! Highly recommend!!
10.0 / 10.0
So much to do in area
10.0 / 10.0
We enjoyed our stay at this place, staff was friendly place was cleaned daily, the night shift gentleman was extremely nice . The rooms can be a little noisy depending on who is in the other room .
10.0 / 10.0
Very nice and helpful staff. Beautiful grounds. Clean room.
10.0 / 10.0
Very nice property close to shopping and restaurants!
8.0 / 10.0
Truly enchanting, this smaller and more intimate hotel proved to be an excellent choice. The suites are beautifully furnished with comfortable beds and tasteful decor. A reasonably stocked kitchen with a full size fridge and stovetop. Staff are wonderful and quick to please. Just steps from 5th avenue it was remarkably quiet and calm. Walk to the beach or enjoy the pool in the courtyard. The rooftop patio has a bar-b-que, tables and chairs, loungers and a fantastic view of the ocean. And there is always a cool breeze. I would definitely recommend this hotel to my friends and family.
5.0 / 10.0
We were so comfortable in this hotel I almost cried when we left. Already planning our next visit!
8.0 / 10.0
Loved the location - close to ocean, 5th ave, restaurants, shops and grocery/supplies. Free parking in underground lot.
Very nice staff- especially the gentleman who works overnight. Aircon had a hard time keeping up with heat. Not terrible but not great. Room well appointed.
Indoor pool is very small. Our penthouse room did not have great view of ocean from room but we did have a roof top patio with great view via a spiral stairs next to room. Continental breakfast was ok. Not the fault of hotel but electric power went out twice in 2 days (8 hours then 5 hours) which of course means no aircon, elevator, lights, etc. hotel does NOT have a back-up generator or flashlights, lanterns, etc. . Some of the beach areas had an unpleasant odor (rotting seaweed/ fish/ sewer).
We were advised by friend's who live in area to NOT trust local water- always use bottled water for drinking, ice, teeth brushing, etc.
Would return to this property if we came back to PDC … but we’d bring a flashlight.
3.0 / 10.0
We had a one bedroom apartment which was clean and spacious. We had a few problems with the shower and toilet which the maintenance staff addressed, but it still was a bit of a problem. The staff were only too happy to help out with information on where to shop for supplies, restaurants and transportation. Unfortunately, the beach was a bit of a disappointment. There is a constant seaweed problem that they are trying desperately to keep clean. Watch out for the service charges for the beach clubs. They charge 500 Mx or $30 USD per person fee plus charges for your drinks and food. We had 2 drinks each plus 2 appetizers and it cost us $90USD. There is NO notice telling you this until the present the bill.
8.0 / 10.0
Great friendly service...
8.0 / 10.0
I got a suite that was spacious,,comfortable and had two balconies. One Juliet balcony and one larger one with seating. The rooptop was pretty nice. The pool was pretty but on the small side. Friendly staff. Complimentary continental breakfast. The few cons — shower head needs replacing/upgrading — a rainfall style one would be amazing. More kids on the property than I would have liked. A little noisy some of the nights we were there — from the street outside the hotel.
Overall, though, I’d stay again. Reasonably priced, too.
10.0 / 10.0
Loved it. Location was amazing and the staff were so kind. Would stay again in a heartbeat!
4.0 / 10.0
I am really surprised that Wyndham would put their name on this hotel. The rooms are tiny. The faucet in the bathroom does not align properly with the sink making it almost impossible to use without getting the counter all wet. I could hear loud music until 4am, and what sounded like a pump cycling every 3-5 minutes all night long. It was so loud it would wake me up even after I managed to get to sleep. The shower was impossible to turn on without getting blasted with cold water. The front doors are windows that look right in to the bed. The only reason why I am not giving it one star is because the night security guard is super nice and helpful.
10.0 / 10.0
The service was excellent
10.0 / 10.0
Beautiful rooms. 1, 2 & 3 Bedroom options. Great location. 1/2 of a block from 5th street, yet quiet. Excellent staff. Free parking. Have stayed many times and plan on staying again whenever in Playa Del Carmen with friends.
10.0 / 10.0
It was close enough to the beach - 7 minute walk. Close to restaurants. Great central location.
10.0 / 10.0
The property is very well maintained, and conveniently located! We love the Acanto and will be back! The staff were so helpful and we really felt at home during our 1st time stay in Playa del Carmen....Miguel, best night concierge ever!
Patrick
10.0 / 10.0
was a good stay !
10.0 / 10.0
We had an excellent stay at this lovely boutique hotel. The staff were very friendly and welcoming, especially Karla, Miguel and Lilliana. Highly recommend this hotel
10.0 / 10.0
I had such a great stay here and will definitely stay again! The room was very spacious and super clean, strong wifi connection during my stay, and the hotel itself is so close to everything. The staff are so lovely, very friendly and always offering to help.
The only thing to note is it can get noisy at night due to the location of the hotel.
10.0 / 10.0
Absolutely Amazing in EVERY WAY!!! The staff is incredible, they are welcoming and helpful with the most kind hearts! The hotel is beautiful inside and out, comfortable beds, spacious and exactly what we were looking for! If you are looking for a place to stay in this area, this is the best thing you will do!! We will definitely be returning and staying with them very soon!!!! Just spectacular!
10.0 / 10.0
Really nice clean place to stay in one of the best locations in PDC. Anything you need while staying there is within a couple block walk. Parking is also easy and staff is very inviting and friendly.
10.0 / 10.0
Carla and Miguel were so helpful and accomodating. The property itself was very clean and well kept, and amazingly, for being a half block off of 5th Ave, very quiet. We had the superior one bedroom suite, which had a private roof top deck. Amazing views from both the rooftop deck and from our living room window. The hot water and water pressure were a little spotty, but we've learned to accept that when traveling out of the US. Who wants a hot shower after a hot day on the beach anyway!
8.0 / 10.0
1. Staff was 5/5. Very accommodating and helpful. They don’t automatically clean the room or change towels but have no issues doing so upon request. Beach towels are provided upon request. Front desk ladies linked us up with an affiliated tour operator for discounted Chichen Itza tour (which was excellent). We were allowed early check in and late check out free of charge, which helped us manage our time so much better.
2. Location was 4.5/5. It was just off 5th Ave and about a block away from the beach, but that said, it’s relatively far (12mins walk which feels more like 25mins under a 37C sun) from the ADO station which is where the hub of activity seems to be (buses, ferry to Cozumel, Parque de los Fundadores) and the nearest beach isn’t the prettiest section. Mamita’s is just a short walk away though.
3. Property was 4/5. The look of the whole building is charming (just like in photos). The room is spacious and well-appointed, but the age of the property does show. The light fixtures are a bit dim now, the shower head has uneven water pressyre and there’s a bit of an “old” smell. All in all, not bad but could use an update.
FAQs
How much does this apartment hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $183 per night. This rental is $44 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Acanto Playa del Carmen, Trademark Collection by Wyndham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Acanto Playa del Carmen, Trademark Collection by Wyndham. Enjoy the water!
Is Acanto Playa del Carmen, Trademark Collection by Wyndham pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Acanto Playa del Carmen, Trademark Collection by Wyndham?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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