Anantara Palais Hansen Vienna Hotel
4.8
Outstanding(1,004 Reviews)Hotel in Vienna
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury Vienna hotel connected to a rail/subway station, a quick walk to Sigmund Freud Museum
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a sauna.
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a sauna.
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
Map of Vienna
Available Rooms
Deluxe Room
1 King • 356 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room
1 King • 388 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room, Balcony
1 King • 388 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Grand Room (Premium)
1 King • 484 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King • 569 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.8
Outstanding(1,004 Reviews)4.8
The only minus it was hot weather and was very hot in the room...
4.8
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
4.8
Beautiful hotel and room, and excellent staff
4.8
Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
4.8
The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
4.8
This is a true five star hotel
4.8
Very clean and professional
Staff
4.8
Amazing stuff , great room , great breakfast - anything you need for great vacation
4.8
This hotel is an oasis.
It cannot be faulted. Totally first class
4.8
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.
4.8
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
4.8
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
4.8
Excellent stay. Location. Check in. Cleanses
Lobby café.
Breakfast buffet
Room condition
Thanks Onay for your help at check out
4.8
room was a bit worn
4.8
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.)
The room was luxurious and light, well furnished and with a large bathroom and very nice shower.
The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy.
I really enjoyed my stay here and was sorry to leave.
4.8
Service was great
4.8
Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner
4.8
Entering the Palais Hansen Kempinski felt like entering an alternate world of calm, beauty and elegance. We were in Vienna during a 90 degree stretch and treated ourselves with a night at the Kempinski to enjoy staying in a palace and for the comfort and AC. We were not disappointed. The staff, the room, the lobby strudel and the food were all exceptional.
4.8
Great
4.8
It's a wonderful building in a great location. But the service is terrible
4.8
Beautiful hotel. Friendly staff. Rooms well kept and clean. Well located centrally. Tourist hotspots within walking distance. Good transport links.
4.8
Beautiful hotel, good location in Vienna, a short walk to most sights. Staff very friendly and excellent breakfast choice. Our room was huge! Disappointing to see little individual bottles of shampoo etc rather a large one for each, too much plastic. Would definitely recommend.
4.8
The staff was very helpful and the hotel was stunning.
4.8
Perfect location, beautiful hotel.
4.8
Beautiful converted Hansen architect building into hotel, excellent transport link to airport via underground and CAT
Tram service nearby to access vain points of in around city and beyond
Walking distance to all places of interest in inner city
Staff very helpful and respectful
Only improvement would be a larger swimming pool
4.8
Hotel is a bit dated
No close to main city center
15 min walk or two stops on metro
4.8
Very clean, could not fault them. But for such a hotel and given its prices, you would expect a more professional staff. The reception, concierge and doormen were perfect in their role, but the F&B staff was less than professional. From arguing at breakfast time in front of clients to not understanding basic drinks orders at cocktail times, I am not sure I will return
4.8
The spa facility was advertised as luxury, but the water quality was not managed, and small trash and hair floated on the water, the room was very small and old.
4.8
very nice location , well served with transport connection , high level as ancient building , staff very kind and professional . Pool and spa opening late for a 5 star hotel .Many guests like to take pool and sauna early before breakfast , in this structure it opens at 10 o'clock am , late !
4.8
Exellent hotel with very good service. Loby, restaurant Edvard highly recomended.
We will come back
4.8
We had a wonderful stay here. The location was fabulous, the room was quiet and lovely, we had everything we needed, and truly loved everything about it
4.8
It was great
4.8
Great location, excellent facility and service (sometimes a little slow).
4.8
This property is beautiful, the rooms are a good size, the staff are so nice, the breakfast is amazing, and the beds are comfortable. Definitely stay here.
4.8
Excellent Hotel.
4.8
The hotel is fantastic, gorgeous, clean, modern but classic. The staff are the most polite and accommodating people - very eager to help. The room service is fantastic - get the egg Benedict and the sweet potato with relish... insane. I really enjoyed it, and they made my work trip as easy as possible. They even had PCR covid tests that you can do from your room and have it picked up daily by a local lab. It saved me so much time and worry. I had not been to Austria in 25 years and forgot how lovely the people are there.
4.8
Housekeeping did little more than make the bed and change the towels, sometimes not even bothering to take away garbage. There is a cigar smoking room on the main floor, and it wafts smoke into all of the hallways (thankfully not into the rooms). Staff was generally courteous, but also not particularly helpful (this is a theme in Austria though, we found). Location could be a lot better as well. It's too far away from the main tourist area of Stephansplatz. Overall, a disappointing experience, and definitely not worth the 5 star price tag.
4.8
In general we have a very nice stay the only problem is that the Chef that was serving the breakfast does not use a mask and was coughing over the food. When we talk to the hotel about it they say that they can't do anything about it and he was vaccinated. The problem with this is not only covid but other kind of virus that he can transmit
4.8
Perfect hotel! the staff is very kind, the hotel is very clean and in a good location. The room is very spacious and clean. Perfect hotrl for a perfect stay in Vienna.
4.8
Fantastic hotel, excellent food and great location.
FAQs
How much does this hotel cost compared to others in Vienna?
The average price for a rental in Vienna is $116 per night. This rental is $509 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Anantara Palais Hansen Vienna Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Anantara Palais Hansen Vienna Hotel. Enjoy the water!
Is Anantara Palais Hansen Vienna Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Anantara Palais Hansen Vienna Hotel?
We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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