Oaks Mackay Carlyle Suites
Hotel in Mackay
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel in Mackay with an outdoor pool
An outdoor pool, dry cleaning, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
Oaks Mackay Carlyle Suites offers 39 air-conditioned accommodations with DVD players and hair dryers. Rooms open to balconies. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.
Recreational amenities at the hotel include an outdoor pool.
An outdoor pool, dry cleaning, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
Oaks Mackay Carlyle Suites offers 39 air-conditioned accommodations with DVD players and hair dryers. Rooms open to balconies. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.
This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of Mackay
Available Rooms
Apartment, 1 Bedroom
1 Queen • 657 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Hotel Room
1 King • 355 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms
2 King • 753 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
3 Bedroom Dual Key Apartment
2 Queen • 1 King • 1109 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
2 Bedroom Dual Key Apartment
1 King • 1 Queen • 1001 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it.
Would stay here again for the convenience on my next visit.
8.0 / 10.0
Helped me with an early check in
10.0 / 10.0
Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
8.0 / 10.0
The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
10.0 / 10.0
We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
10.0 / 10.0
This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
6.0 / 10.0
Noisy at night due to being near pub . Apartment only had 1 bathroom for 2 rooms
8.0 / 10.0
Booking and check-in were straight forward, easy and professional.
Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay.
Overall, the apartment was very clean, well appointed and quiet.
We would recommend this property, and will stay again.
Check Out: straight forward with no delays.
8.0 / 10.0
Unit had everything we needed for our stay
6.0 / 10.0
The position was not good. Bit of a walk to go anywhere
8.0 / 10.0
It suited our stay
10.0 / 10.0
Friendly helpful staff at reception who went above and beyond to cater for my needs
10.0 / 10.0
This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
8.0 / 10.0
Lovely hotel and clean rooms. The pub across was road had bands playing on the Friday and Saturday night, until 11pm or so and could be heard quite loud in our room which was at the front of the front of the property.
8.0 / 10.0
Good clean accommodation. Noisy Isolated
8.0 / 10.0
The room itself was clean and spacious, bed and pillows extremely comfortable.
We had our car parked in the undercover carpark however the rollerdoor wasnt working so people could access the carpark, the next morning each on of our canopy handles was opened where someone had tried to gain entry (they didnt thank god) food options were limited unless you wanted to walk atleast 800m but they do have menulog so we got food delivered. It was only noisy because the fire station is next door
10.0 / 10.0
Accommodation in Mackay can get quite pricey, but the Carlyle has all the same facilities - pool, great rooms etc - for a lot less than I am used to paying. Won't be staying anywhere else moving forward - glad I found this little gem!
1.0 / 10.0
Place was not clean. In need of a maintenance man many things broken. Whole place needs a renovation.
4.0 / 10.0
Great Place to stay, awesome pool and comfortable rooms and off street parking. Close to coles and other food options. A short drive to Mackay skatepark, shopping centre and lagoon. We will be back!
5.0 / 10.0
Family stopover in Mackay. Self contained unit. Close to all ammenities.
2.0 / 10.0
Unfortunately our room was very unkept. The room itself was tidy, but there were stains all over the carpet and the lounge seat cover could not even be done up. The lamp shade in the lounge room and main bedroom had splash stains on them.
Very disappointed for an Oaks hotel. We were booked for a second visit on our return trip, but we have since cancelled and booked elsewhere.
8.0 / 10.0
If you check in after 6 pm when the office closes you won't get internet access until after 9am the next day. Not good.
4.0 / 10.0
The apartment was clean and generality comfortable with a well equipped kitchen, except a coffee plunger would have been desirable. However, the mattress was hard and uncomfortable. It needed a soft top. We were disappointed to see that there was no provision for re-cycling. Everything went to landfill! Not good enough!!
10.0 / 10.0
The property was great! Check-in times difficult - but staff accommodating. Very friendly and spacious. A nice break from standard hotel rooms.
4.0 / 10.0
Dirty carpet and oily dirt stain on bed head from somebody’s disgusting body.
Cockroaches and cigarettes outside on balcony.
10.0 / 10.0
Easy location
3.0 / 10.0
Apartment should have been good but carpet was very dirty, utensils and cutlery not clean, missing even a basic fry pan and one light in kitchen didn't work, nor did the Foxtel. Staff were friendly but didn't respond to issues raised. Good parking and WiFi.
5.0 / 10.0
Good
5.0 / 10.0
Good hotel, well set out, could do with a change in carpet but ok.
4.0 / 10.0
Short stay, hotel great but the town lacked any appeal.
3.0 / 10.0
Reasonable for a 2 night stay. Sunday night music and noise from the pub across the road until late. Close to Coles. Chop bones in bottom of bin from previous tenant.
4.0 / 10.0
Beautifully clean, could have better instruction on room numbers/floor levels with more instructions on how to use TV couldn’t work out volume. Didn’t know how to let guests in either (Uber eats).
4.0 / 10.0
Room well equipped,clean but no frills. ,staff excellent and friendly. Bed firm which was great after a full days travel.
4.0 / 10.0
Pretty bare with all the covid regulations
Receptionist did her best to make us feel welcome
Disappointed to note a number of stains on the bedding - lower standard of cleanliness than I have experienced before hete
3.0 / 10.0
Fan did not work in Bedroom was suppose to be notified when room ready - wasn’t- bed too old need replacement.
5.0 / 10.0
Was peacefull
2.0 / 10.0
Efficient check-in process. I was surprised to find cabinets stocked with plates, cups, and utensils. A great value!
5.0 / 10.0
The staff are always friendly and accommodating. The rooms are lovely and modern. Always stay here when I’m in Mackay!
2.0 / 10.0
The room wasn’t the room we booked and therefore did not have a king sized bed. The bed was small and a terrible mattress, you could feel every spring. The bathroom was very basic. The corridors in hotel were more motel style. We got in quite late and theRe is a hotel/pub across the road and the music Was so loud. We mentioned it when checking in and reception guy just laughed at us that our room was opposite it. Wouldn’t change us so we weren’t. Told us just to turn up the a/c to drown the noise out which it didn’t. The music turned off about 12.30am so not a very restful night and the bed was so cheap and uncomfortable that surely didn’t help matters. I’d not recommend this hotel to anyone!
4.0 / 10.0
the property was close to every thing , good parking , i think they should have books to explaine how things work in the room , .
FAQs
How much does this hotel cost compared to others in Mackay?
The average price for a rental in Mackay is $135 per night. This rental is $36 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Oaks Mackay Carlyle Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Oaks Mackay Carlyle Suites. Enjoy the water!
Is Oaks Mackay Carlyle Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oaks Mackay Carlyle Suites?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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