Oaks Mackay Rivermarque Hotel

Laptop workspace, free WiFi, bed sheets, wheelchair access

4.0 / 5.0

Good(492 Ratings)

Hotel in Mackay

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Mackay with a fitness center and a coffee shop
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a spa tub are onsite.
Change of towels is available on request.
Oaks Mackay Rivermarque Hotel offers 70 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Mackay

Nearby attractions

Cape Hillsborough National Park

29.7 mi

Bluewater Lagoon

0.2 mi

Mackay Regional Botanic Gardens

3.2 mi

Mackay Aquatic & Recreation Complex

6.2 mi

Available Rooms

Apartment, 1 Bedroom

1 King • 495 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Apartment, 2 Bedrooms

2 King • 1001 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Executive Apartment, 1 Bedroom

1 King • 495 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Apartment, 2 Bedrooms

2 King • 1001 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio

1 King • 570 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Oaks Mackay Rivermarque Hotel

$$$$

4.0 / 5.0

Good(492 Ratings)

Hotel in Mackay

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Mackay

Nearby attractions

Cape Hillsborough National Park

29.7 mi

Bluewater Lagoon

0.2 mi

Mackay Regional Botanic Gardens

3.2 mi

Mackay Aquatic & Recreation Complex

6.2 mi

Available Rooms

Apartment, 1 Bedroom

1 King • 495 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Apartment, 2 Bedrooms

2 King • 1001 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Executive Apartment, 1 Bedroom

1 King • 495 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Apartment, 2 Bedrooms

2 King • 1001 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio

1 King • 570 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(492 Ratings)

2.5 / 5.0

Oct 2024

Always good to stay at the Oaks.

1.5 / 5.0

Sep 2024

I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.

5.0 / 5.0

Aug 2024

Nice quiet rooms, helpful receptionist and could walk to everything we needed

4.0 / 5.0

Aug 2024

Great staff that are willing to help as needed. The facility is in need of an overhaul but the location is great, easy walk to either Canelands shopping centre or MacKay CBD. The secure parking was great. We would definitely stay in the location again with three other hotels to compare prices with, River Oaks is worth a look if staying in MacKay.

4.0 / 5.0

Jul 2024

Breakfast included was amazing at cafe

5.0 / 5.0

Jul 2024

Decent parking, ice and close to shopping and very accommodating to a late check in.

3.0 / 5.0

Jul 2024

Overall experience was disappointing. No wifi given apparent overuse by guests. Tried to phone reception, but phone had no dial tone. TV had limited usage in view of no wifi. Good breakfast and clean room.

4.0 / 5.0

Jun 2024

Location and frie staff

2.0 / 5.0

Jun 2024

Staff were lovely, but rooms were super smelly (like a mouldy smell). Friends in another room had the same experience.

3.0 / 5.0

May 2024

While the staff were friendly and very helpful they were let down by the facilities. We had a standard room so don’t expect the world but in a twin room there were only 4 coat hangers and 2 small bedside draws. No other draws or storage. A microwave wave is provided but no cutlery, plates or bowels so unless you can heat in a cup and eat with your fingers - good luck. The internet was nonexistent. Able to connect in the hallway but lost connection on entering the room. Able to get a perfect connection while out walking one street over though! Somewhat disappointing I must say.

2.5 / 5.0

Mar 2024

Great for a longer work trip, will see me again.

5.0 / 5.0

Feb 2024

Fantastic stay here and lovely south african lady at reception.

2.0 / 5.0

Jan 2024

Furniture was ripped in lounge-tv in lounge didn’t work - paint peeling in ensuite- this was meant to be an executive apartment- certainly significantly below standard.

5.0 / 5.0

Jan 2024

Great hotel, clean and safe

1.0 / 5.0

Dec 2023

The receptionist was lovely. The room was sub standard for the price. It stunk of bleach, coming from bathroom sink. The tiles had dirty work boot prints all over them. The fans were covered in thick dust. The room was hot upon arriving and didn't seem to cool down. The bedrooms had better aircon. The balcony had 2 chairs and 1 small table. Room was booked for 3 people and slept 4. The dining table had rust and long time grim under glass. Only one of the 2 keys given to us worked. The pool has rubbish all around it. Loads in the garden beds. On the plus side the beds were comfortable. For the price, I would stay elsewhere.

4.0 / 5.0

Dec 2023

Myself and my family find the oaks very comfortable and ideal to convenience But each time we had been there the quality of furniture and repairs needed makes it quite questionable for the value of money I spend to stay there

4.0 / 5.0

Nov 2023

Proximity to Canelands, Great bathroom. Spotlessly clean

4.0 / 5.0

Oct 2023

The lounges in reception really need replacing - doesn’t give a good first impression. Carpet in room very worn. Housekeeping is hit and miss. Sometimes bed made but not always and missed us completely one day (as we returned late we couldn’t tell anyone reception was closed). Restaurant isn’t always open so forget room service. The room we were in was extremely hot for October and the Aircon doesn’t go lower than 19 so rather uncomfortable and doesn’t cool down until late evening. Rather disappointed as we often stay at Oaks (and are away usually 200-300 nights per year) and this isn’t their usual standard.

4.0 / 5.0

Oct 2023

Room had a few issues, cracks in the walls in 3 places, very noisy dryer and exhaust fan in bathroom, tv issues but overall very handy to retail and dining outlets.

4.0 / 5.0

Sep 2023

Good stuff

5.0 / 5.0

Aug 2023

Clean and modern rooms with kitchenette, everything you need to prepare a simple meal and also a great restaurant downstairs with excellent food and live music.

5.0 / 5.0

Aug 2023

Very easy to get around.

4.0 / 5.0

Jun 2023

Close to shopping centre

4.0 / 5.0

Jun 2023

Friendly staff nice atmosphere

3.0 / 5.0

Apr 2023

Staff were good with easy checkin and checkout. Room carpets need a clean and bathroom door lock doesn't line up so it can't be locked or stay closed.

1.0 / 5.0

Jan 2023

Very noisy, bed was uncomfortable hardly slept.

4.0 / 5.0

Nov 2022

Nice property, very close to town and restaurants. Easy walk to town

5.0 / 5.0

Oct 2022

It felt like we had the place to ourself. It was a brilliant room opening straight to the pool.

5.0 / 5.0

Sep 2022

Modern, well looked after. close to everything around town

4.0 / 5.0

Jun 2022

This was an overnight stay on our way to Airlie Beach and was adequate for that.

3.0 / 5.0

Jun 2022

Reception had only one staff on duty. & guests waiting 20 plus minutes to check in.We were 3rd of 7 waiting. Only 1 key available. No compendium in room. No instructions for phone, reception, air con etc. Lounge had several tears in seating.Very noisy at night Bedding was comfortable. Shower hot.

2.0 / 5.0

May 2022

Great. Friendly

5.0 / 5.0

May 2022

So close to everything we needed

2.5 / 5.0

Feb 2022

clean and comfortable easy walk to city centre. good dinning and bar down stairs

1.5 / 5.0

Feb 2022

Clean, comfortable wth a very comfortable bed and selection of pilllows.

2.0 / 5.0

Jan 2022

Clean, helpful staff

2.5 / 5.0

Oct 2021

The room was spacious and modern.

1.0 / 5.0

Aug 2021

We arrived only to be told that they didn't have our booking. Luckily I had printed out the confirmation and still they couldn't find it. After 20 frustrating minutes while the staff tried to figure things out, we were told that there had neem a major water leak and we were redirected to another Oaks apartment hotel. This one was not very clean. All in all, very disappointing

0.5 / 5.0

Jul 2021

The restaurant service was terrible. The girls serving us had to be torn away from giggling behind the counter to serve their only customers, us. The food was horrible. I ordered char grilled rib eye steak. Got boiled scotch fillet. Chips were not nice. Room had ants all through it. TV was tiny and this was in an executive sweat. Linen smelt odd and hall way smelt disgusting. Even though we got the executive sweat we were asked to pay $5 to park in secure parking. Have stayed in other Oaks hotel with no issues but this will be the last time.

2.5 / 5.0

Jun 2021

Great location, close to shopping centre and eateries

FAQs

How much does this hotel cost compared to others in Mackay?

The average price for a rental in Mackay is $137 per night. This rental is $39 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Oaks Mackay Rivermarque Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Oaks Mackay Rivermarque Hotel. Enjoy the water!

Is Oaks Mackay Rivermarque Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Oaks Mackay Rivermarque Hotel?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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$$$$

Oaks Mackay Rivermarque Hotel

Hotel in Mackay

Reasons to book

About this hotel

Amenities

Map of Mackay

Nearby attractions

Available Rooms

Apartment, 1 Bedroom

Apartment, 2 Bedrooms

Executive Apartment, 1 Bedroom

Executive Apartment, 2 Bedrooms

Studio

Oaks Mackay Rivermarque Hotel

Hotel in Mackay

Reasons to book

About this hotel

Amenities

Map of Mackay

Nearby attractions

Available Rooms

Apartment, 1 Bedroom

Apartment, 2 Bedrooms

Executive Apartment, 1 Bedroom

Executive Apartment, 2 Bedrooms

Studio

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Mackay?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Oaks Mackay Rivermarque Hotel pet friendly?

What amenities are available at Oaks Mackay Rivermarque Hotel?

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