Viceroy Riviera Maya All Inclusive
All inclusive resort in Playa del Carmen
1 king bed
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Viceroy Riviera Maya All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Viceroy Riviera Maya All Inclusive offers 41 air-conditioned accommodations with private plunge pools and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Recreational amenities at the property include an outdoor pool and a fitness center.
Catch some rays at the beach or spend the day relaxing at Viceroy Riviera Maya All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Viceroy Riviera Maya All Inclusive offers 41 air-conditioned accommodations with private plunge pools and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the property include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Luxury Villa, 1 King Bed
1 King • 1000 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Royal Villa
1 King • 1000 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Signature Villa
1 King • 1400 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Luxury Villa, 2 Queen Beds
2 Queen • 1000 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
An amazing experience!!! Will be back one hundred percent. The staff is incredible I literally wanted for nothing the whole time. Incredible place to hide away and be spoiled
5.0 / 5.0
Property is beautiful, staff and food were amazing and the spa was perfect. Celebrated wife bday and it was everything we wanted. Will definitely be going back.
5.0 / 5.0
This was my first experience where I was in awe of the service provided by the hotel staff. Every single employee goes far and beyond to accommodate you with anything you need. I really felt pampered.
5.0 / 5.0
By far the best resort we’ve ever stayed at. Staff was amazing and the food was delicious. Loved how quiet it was and definitely peaceful place to relax. Met beyond expectations. Already looking into booking for next year.
1.0 / 5.0
I called to cancel my reservation due to a predicted tropical storm. The property had no record of a reservation for me.
Viceroy proceeded to reach out to confirm my reservation through Expedia, and then cancel my reservation, only to claim half of my cost due to a cancellation/no show. I would highly recommend staying somewhere that has more values and ethics that to do business in this manner.
2.0 / 5.0
I'm sure this was once a lovely property. I wish I had visited 20 years ago. Sadly, a 2/3 star, all-inclusive mega resort opened next door and completely destroyed the beach and surrounding areas. You can no longer enter the water (ocean) AT ALL, even to your ankles, as there is broken concrete and rocks on the shore, garbage, and there are the boats and jetskis from next door racing at full speed back and forth from dusk until dawn, just feet from the shore, in front of the Viceroy. It is NOT SAFE, and the resort next door allows locals to buy day passes so the crown is, um, quite rough. Also, there is loud boom-boom music all day and night, making it hard to sleep at night. And the fumes/exhaust from all the boats and jet skis chokes you and you can't sit anywhere near the pool if there is a breeze or you'll die from exhaust fumes. Also, the food is mediocre and I got food poisoning. There were also cockroaches (alive and well) in my room: on my bed and in the bathroom. Gross.
5.0 / 5.0
One of the most beautiful experience I had in my life.
Pepe, the waiter in the beach is the best!!!!
I will go back very soon
5.0 / 5.0
Beautiful property. The staff was very friendly and always smiling and saying hello even the outside vendors that they had working were very friendly. The hosts were always respectful and cheerful. The wait staff were excellent. I can’t say enough about this resort we will definitely be coming back.
5.0 / 5.0
One word, REJUVENATION!
5.0 / 5.0
Great service. Unique experience. Quiet getaway.
5.0 / 5.0
Viceroy hotel is top of the line luxury. The staff was over the top attentive and the property is secluded, well kept and reminded me of “Disney” detail- attention to everything- sight, sense and sound.
2.5 / 5.0
My wife and I have stayed at a handful of different places in playa. We always said we need to stay somewhere different so we can experience new things. This stay at viceroy changed our mind. We have found our new permanent vacation getaway. Everything from the food, room, beach, staff, location was top notch. Very small resort of roughly 45 bungalows which have your own heated pool to indoor and outdoor shower. So quiet. The service was amazing. Pepe at the beach was incredible. We plan on returning very soon.
2.5 / 5.0
The property is a very nice small resort. Great for relaxation and for privacy.
The staff was very accommodating and responsive to the guest's needs.
2.5 / 5.0
What a special place! The people and the service make this truly 5-star. So friendly and caring and eager to please. The grounds are beautiful, and they do their best to keep natural, but well kept. There are monkeys playing around, that we were lucky enough to see a couple times. The romantic, private villas come with your own heated plunge pool and outdoor shower. Like your own little oasis
The beach was a major downer. Small, rocky and just not what you dream of. And for all the promise of tranquility, there are resorts built on both sides playing loud bass music. At least the noise ended at 11pm (most nights).
Despite these shortcomings, I still highly recommend this property, as you will not find another place with people as nice and kind and attentive.
2.5 / 5.0
Magical stay at the viceroy. The staff and room are truly magnificent and it's a beautiful property. The beach is rocky and it's truly not designed to leave the grounds after you arrive. So it's more about the pool and your villa. As such I don't think it would make sense not to do the all inclusive stay. The food and drinks were much better (much of it truly delicious) than at many resorts though options are more limited as it's much smaller. We were not offered a room upgrade which was surprising as it didn't seem full but they gave us a room very close to the beach and it's hard to imagine a more beautiful space than the one we enjoyed.
2.5 / 5.0
Really nice hotel, the best part of it by far was the service. Location could be better (beach had rocks, and was not very good for swimming), but the weather was great and the food was 5 star. Highly recommend all inclusive option, it was very worth it.
2.5 / 5.0
My husband and I loved the Viceroy Riviera Maya! It was perfect for our honeymoon getaway. The hotel grounds are beautiful, like you’re in the midst of the jungle! The staff are so kind and accommodating. The food is delicious! We loved the serene atmosphere of the hotel. If you are looking to get away from the hustle and bustle of life, look no further than the Viceroy!
2.5 / 5.0
Private/ More food choices
2.5 / 5.0
The Viceroy was truly amazing. The only thing better than our huge room and private plunge pool was the staff and the service. Every employee goes out of their way to ensure your stay is perfect and they stop and greet you every time you encounter them. Special shout out to Pepe who took care of us by the pool everyday. Pepe had a smiling face and upbeat attitude, all be it behind a mask, everyday. The Viceroy is a must for luxury if you are a couple visiting the Riviera Maya.
2.5 / 5.0
Absolutely amazing staff, food and service. 11/10... Attentive of your every need, before you knew you needed it! Would absolutely return
2.5 / 5.0
The staff was great and friendly . The resort was beautiful. I love it every thing about the resort .
2.0 / 5.0
Great service, great food, however there were some issues with the room -
2.5 / 5.0
This is one of the best, the resort is so relaxing... fantastic for a couples trip. The hotel recently sustained some damage from the hurricane (pier knocked down), but it’s still in fantastic condition and the staff is some of the best around. I think front desk staff could be more accommodating, but restaurant, bar and beach staff is amazing! Great food, great drinks, great ambiance!
2.5 / 5.0
Our 2nd stay here. It had been a few years. Still the same paradise we discovered then. Doing a great job keeping everyone safe with readily available sanitizer. All employees wearing masks at all times. Plenty of space to call your own. Food is the best part. Hard to find better at any resort. Chef Carlos and his team are masters.
All the people that work here are amazing. Kudos.
2.5 / 5.0
every thing was amazing and beauty accept the breakfast was not up to my expectation.
2.5 / 5.0
Just absolutely stunning! Everything you want a 5 Star resort in Riviera Maya to look like!
2.5 / 5.0
Very professional. Everyone was friendly. Everyone one made sure we were comfortable.
2.5 / 5.0
This hotel is amazing! Specially the service provided by a personal butler all the time of your stay. The villas are super comfy, with all the amenities you need. We chose the Mayan All Inclusive plan and definitely worth it. I totally recommend this hotel!
2.5 / 5.0
This hotel is incredible. The vibe was really chilled, the food and service amazing. The all inclusive was definitely worth doing.
2.5 / 5.0
We had a fantastic time. Service and food where top notch. Villas were amazing and very private. If you like to swim in the ocean this might not be the place for you. if you like to lay on the beach and by the pool and get pampered by the staff you will get 5 star treatment. Ask for Pepe he is the best !
2.5 / 5.0
This resort is very special. The staff is beyond wonderful, quick to serve and always with a smile. We stayed on site for the whole trip while enjoying the all inclusive indulgence package. The food was wonderful at each restaurant. Beach and pool service is very attentive. They also serve fun little treats throughout the day and have nice themed dinner nights to change the menus up some. Our Villa was upgraded to a premium for my birthday celebration and adorned with balloons and decor. Very sweet to celebrate with me! The villas are drop dead gorgeous with jungle foliage views surrounding the private plunge pool. They gave us two hand cut soaps which we used each time at our awesome outdoor shower. Never even used the indoor one! Fun little jungle walk to and from the pool was a highlight each day. We also painted a picture together at the painters corner in the jungle and brought home as a souvenir. Fun little touches! The beach was nice, but the water had seasonal seaweed and a tad rocky so we didn’t use it as much as pool for swimming and we are usually ocean lovers. It doesn’t take away from the incredible ambiance this resort offers however. Wonderful resort- highly recommended. Pepe, Fernando, Cesar, Rodrigo, Mario, Jonathan, Guadalupe- we will miss you! Wonderful personalities and fantastic servers. The boutique and young lady working at boutique were also great- she had to special order something for me from an outside pharmacy and it arrived in just a few hours.
1.5 / 5.0
Very nice hotel but not for the price. Only 1 restaurant opened for breakfast lunch and dinner. Second restaurant just for dinner. Very limited food option.
Beach is very rocky and lots of seaweed not swimable at all.
Very small pool for all hotel guests you can’t sver find a chair since there are about 10 of them.
Private nice rooms but too many gecos/ mosquitoes you really can’t enjoy your private outdoor pool or patio
Overall it was an okay experience but definitely the pictures are far from real
2.5 / 5.0
This place is amazing! Heaven on earth!! Best service and facilities I have ever experienced. Highly recommended.
5.0 / 5.0
We simply had a wonderful time. I would have a hard time finding fault with anything. (One undercooked steak is about it!). Great drinks and delicious food. Choose the all inclusive package if you plan on staying on the property most of the time. I will be going back. Highly recommended.
5.0 / 5.0
This hotel is beyond amazing. Private, romantic, friendly attentive staff, unbelievable food. Exceeded all my expectations!
5.0 / 5.0
We stayed at the Viceroy in February and I cannot rave about this place enough! This is the perfect spot to get away and not a typical “resort” feel. Secluded in the best way, private, intimate, we felt like we were on our own private vacation without the crowd and chaos that other resorts have. Food at the restaurant was awesome and the staff was so helpful and friendly. Beautiful views, private plunge pool and villa was just out of this world. You will not be disappointed!
5.0 / 5.0
Everything about this place was first class. The hotel staff couldn't be more polite and accommodating. Everyone would stop what they were doing when you passed by to greet you and let you go by. The rooms were amazing and super romantic. The food was incredible. I definitely recommend the all inclusive package - all food is a la carte, not buffet style. It was nice to eat whatever you wanted off the menu without worrying about prices. We even had a special romantic private dinner on the beach which was totally worth the extra price. I haven't stayed somewhere more relaxing and romantic for a long time. This place is on my list to revisit over and over whenever I want to be pampered and to relax.
5.0 / 5.0
We were looking for a small all inclusive resort after staying at a nearby property 6 years ago. Their website shows the beach, pool, villas, and restaurants, but it can’t capture the perfect scale of the property, how they scrub the paths each morning, leave house made newspapers for you each morning, and make you feel like you are a king and/or queen while in residence. Edgar, Oscar, Isidro, Liticia, and the rest of the staff were outstanding! The food and drinks are superb and they were great about asking about dietary restrictions. Lack of security was never in question as they always had 2 men on the lookout. The spa was amazing with the eucalyptus steam sauna and hot tub. They have 2 boutiques on the property that sell locally made items as well as hats, cover ups, etc. we only wished that they had live music on a Friday or Saturday, but otherwise we wouldn’t ask them to change a thing. Until next time!
2.5 / 5.0
The property is beautiful and kept extremely well, with a total of 41 villas tucked throughout a jungle setting. It has a mid-size boutique resort feel to it. Villa was very nice and the heated plunge pool great. The main pool very nice and the cabanas on the beach well serviced all day (great way to spend each day). Food was very good and the service attentive. We went with the all inclusive option and were glad we did. There is a main restaurant by the beach/pool that serves 3 meals a day and then another restaurant under a large palapa that just does dinner. The staff overall is very well trained Only slight drawback is the resort next door is more of a party scene, so a little bit of noise one night. Comparing to nearby properties where we have stayed: Rosewood is the top, then I would put Viceroy on par with Banyon Tree and Belmond Maroma. Each property being a bit unique.
2.5 / 5.0
This is an amazing resort. It's very beautiful and extremely private. Food is great but the real highlight of the Viceroy is the staff! Enough cannot be said about them. They are attentive without being intrusive and are there solely to take the best care of you. Everyone remembers your name and will bend over backwards to make your stay special. Never been treated so well. The only downside if you could even call it that, is that it is extremely quiet in the evenings. We were always the last ones at the bar at 10pm. This isn't necessarily a negative because that's why most people go. You can also take a 15 minute cab ride into Playa if your looking for nighttime excitement. I would highly recommend the Viceroy!
FAQs
How much does this all inclusive resort cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $186 per night. This rental is $2,562 above the average.
Is parking included with this all inclusive resort?
Parking is not specified as an available amenity at Viceroy Riviera Maya All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Viceroy Riviera Maya All Inclusive. Enjoy the water!
Is Viceroy Riviera Maya All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Viceroy Riviera Maya All Inclusive?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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