Palm Springs Beach Resort - Gorai
Hotel in Mumbai
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
About this hotel
Set in Mumbai, 29 km from Kanheri Caves, Palm Springs Beach Resort - Gorai offers accommodation with an outdoor swimming pool, free private parking, a terrace and a restaurant.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Balcony or Patio
TV
Family friendly
Map of Mumbai
Available Rooms
Deluxe Double Room
1 Double • 2421 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
0.5 / 5.0
I liked nothing in that resort. Totally worthless experience.
Everything. I went there to enjoy and celebrate my anniversary but all went in vein.
1.0 / 5.0
We liked that the resort was close to the beach.
1. We were required to call a phone number for room service, which was never answered immediately, only after calling 4-5 times, someone would answer.
2. While booking the room, among the amenities it is mentioned that toilet paper will be available but it wasn't there, when we asked for it, they gave us paper napkins.
3. By 10pm the kitchen closes and there's no option of Zomato or swiggy around.
4. Our door was knocked many times for no reason, one of which was to deliver an order which we did not place.
5. At the end of the day, around 10pm our door was knocked again , the hotel staff had come with a food bill stating that we had to pay at that time only since the manager requested for it. It didn't make any sense since we were told at the time of check-in, that we can clear all bills while checking out. My husband even called the manager and spoke over the phone to which he replied that it is his hotel and hence he makes the rules about when the bill needs to be paid. He was very rude and disconnected the call in the end saying that we can pay later.
6. After the argument when my husband had to call the same number to place a food order, they kept cutting his call. I had to call from my number and we could place the order. And yes, there's no network as well. The wifi also disconnects at night.
7. In the menu book which is placed in the room, the breakfast timings are given as 8:30am to 10:30am. We waited until 8:30am to place our breakfast order but as usual no one answered our call. So we decided to check out. While checking out when we asked the hotel staff about our complimentary breakfast, he mentioned that the breakfast starts around 10am !! We were not informed of this as well at the time of check-in.
8. None of the TV channels worked.
9. All in all, it was a bad experience. The staff had no sense of urgency or remorse. I would not recommend this place to anyone.
FAQs
How much does this hotel cost compared to others in Mumbai?
The average price for a rental in Mumbai is $55 per night. This rental is $59 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Palm Springs Beach Resort - Gorai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Palm Springs Beach Resort - Gorai. Enjoy the water!
Is Palm Springs Beach Resort - Gorai pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palm Springs Beach Resort - Gorai?
We found 8 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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