Best Western Plus Rio Grande Inn
Hotel in Durango, CO
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
An indoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Durango, CO
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)
Beds not specified • 200 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)
Beds not specified • 200 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)
Beds not specified • 200 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)
Beds not specified • 400 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Beds not specified • 200 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
The hotel staff were available, helpful, and friendly throughout the stay. The location is perfect. Even though it’s an older hotel, they keep it maintained nicely. Lighting in rooms could be better. I would definitely stay there again.
1.5 / 5.0
The hotel itself was very nice. The room was comfortable, the pool was fun, and the continental breakfast was the best I've had in any hotel. (Chocolate waffles!?) Sadly, the visit ended on a sour note. While we were trying to get ready to check out, the sink in our room started backing up with smelly brown sludge. We called the front desk who said they would send someone up immediately. No one came. Since that was the only sink in the room, it made getting ready there impossible. I had to finish getting ready in the car. When we had finished loading our bags and went to turn in our keys, we showed the lady at the desk the pictures of the sludge and reminded we had called down about this issue nearly an hour ago and no one ever came. When we left the room the sink was nearly full. The only response we got was, "oh, that isn't good. Sorry about that." Really? I've attached a photo of the sludge the first minute it started backing up. I didn't take pictures of the full sink, but it got even more dense and gross.
1.0 / 5.0
Friendly Staff, Clean Rooms, that's where it ends.
The hotel walls are paper thin, you can hear EVERYTHING your neighbor is doing (for example, say they come back drunk at 1:00 AM and fight until 4:00 AM, you hear every word),
They are lacking charge plugs, our room had a blanked out faceplate between the beds, we had to charge all our stuff on the sink (the one on the lamp doesn't work for rectangle plugs).
Location is great, but if you want sleep and not hear everything going on, skip it.
2.5 / 5.0
Great hotel! We go to Durango at least once a year for the last 15 years and never found this gem. The rooms are super cozy and the breakfast was 👌. The dining space is a little small and can get very busy so be prepared to eat brrakfast early or in your room. Not a huge deal. The pool was super fun for the kids and the hot tub was wonderful after a day at Purgatory. Coffee station was kept clean and well stocked. Happy hour was every adults favorite part especially the comped drinks. This hotel is walking distance to everything downtown (Polar Express is 5min walk) and the Mexican restaurant 2 minutes away is great! Definitely recommend!
1.5 / 5.0
Room was decent and clean. Did have two problems with the room. The air conditioner wouldn't turn off and ran all night and the air vents push the air to top of each bed so we froze. Got maintenance involved and they had us do the thermostat in different mode but then we were too warm because air conditioner didn't turn on and off very well. Had some tv issues. Parking is packed in. Great location to stay if you're wanting to be near downtown eating and shopping. Only 2 to 3 blocks walk to Durango to Silverton train which was great for us. Hot Breakfast is very good. Front desk said they plan to remodel and refurbish rooms soon... that will be better.
1.5 / 5.0
Room was decent and clean. Did have two problems with the room. The air conditioner wouldn't turn off and ran all night and the air vents push the air to top of each bed so we froze. Got maintenance involved and they had us do the thermostat in different mode but then we were too warm because air conditioner didn't turn on and off very well. Had some tv issues. Parking is packed in. Great location to stay if you're wanting to be near downtown eating and shopping. Only 2 to 3 blocks walk to Durango to Silverton train which was great for us. Hot Breakfast is very good. Front desk said they plan to remodel and refurbish rooms soon... that will be better.
2.5 / 5.0
Very friendly and helpful. There was a winter storm that came on our route afterwards and they where very helpful in road conditions. Also probably the best breakfast spread i have seen in quite a while
2.5 / 5.0
Very friendly and helpful. There was a winter storm that came on our route afterwards and they where very helpful in road conditions. Also probably the best breakfast spread i have seen in quite a while
2.5 / 5.0
We stayed 3 nights. The location is quiet but close to town and the Durango/Silverton train station. Our room had a balcony. I would avoid rooms that face the indoor pool. Breakfast was excellent - great selection of items. Nice happy Hour also!! We will stay at another Best Western Plus because of the experience at this location.
2.5 / 5.0
We stayed 3 nights. The location is quiet but close to town and the Durango/Silverton train station. Our room had a balcony. I would avoid rooms that face the indoor pool. Breakfast was excellent - great selection of items. Nice happy Hour also!! We will stay at another Best Western Plus because of the experience at this location.
3.0 / 5.0
The picture is nothing like the actual property, it was outdated, the TV didn't work when we got to the room and the a/c didn't cool the room. The morning shower wasn't warm or even hot, it kept going from warm to cold after my husband took his shower. Also, it appears they are cutting corners with their shampoo, conditioner, and lotion and soap being in large bottles and the smell of these products is not good. The microwave was discolored yellow (that is how old it is). Just not impressed, told the staff of our experience and received no reply. So, I wouldn't be placing this review if there would have been a reply or something from the property.
3.0 / 5.0
The pool and the hot tub were awesome. We liked being on the first floor, but our room was right off the side entrance, and it ended up feeling like we were in a cave. The window for the room overlooked the semi-dirty side entrance ( a power wash would make this better) but if we opened the shade it looked right into our bathroom area.
The double glass doors could have made up for the lack of an open window but then if the blinds were up everyone who walked past into the lobby or out the side entrance could see into our room. Though it was nice to have a view of the pool we really could not enjoy it.
3.0 / 5.0
There is road and other construction going on around the hotel that make getting to it and out of it inconvenient. There were so many loud, obnoxious bikers in the hotel and lobby area. It really affected the quality of our stay as we could hear them partying and talking loudly late into the evening.
In the positive, the hotel was very clean and the staff were nice and friendly behind the desk. Bed was also pretty comfortable.
The negatives go beyond the loud bikers and road construction. The air conditioning in the room was super loud and blew straight at the bed. My sister and brother said it was the same in their rooms, too.
Finally, I accidentally left a nice white travel pillow in the room. I called and was told cleaning staff didn’t turn it in. I know it was left in the room on the bed so I asked them to check to see if it was possibly mixed in with the dirty linens and ask the cleaning staff again rather than just looking to see what had been turned in thus far. They said they would and would call me back. I had to call again three times over the course of two days. And each time they said they hadn’t checked yet, but would and would call me. They never did - that made me madder than my pillow being stolen.
The reason for not rating it lower is the I recognize that the construction and sheer number of bikers probably aren’t long term issues.
The air conditioning issue, noise echoing through the atrium, and lack of staff follow up and honestly is problematic.
5.0 / 5.0
Staff were friendly and helpful! Parking was a bit tricky but if you arrive early it shouldn’t be a problem. Would stay again
5.0 / 5.0
Staff were friendly and helpful! Parking was a bit tricky but if you arrive early it shouldn’t be a problem. Would stay again
5.0 / 5.0
We were traveling with our small dog, and the property has a large area to allow dogs to meet, greet and take care of business. I think we are the only guests that clean up after our dog however.
5.0 / 5.0
We were traveling with our small dog, and the property has a large area to allow dogs to meet, greet and take care of business. I think we are the only guests that clean up after our dog however.
4.0 / 5.0
We enjoyed the complimentary drinks for happy hour and the pool. Easy walkable location was great downtown. Will be nicer when construction next to it is complete. Property is a bit worn out but still had a nice stay. Comfortable.
4.0 / 5.0
We enjoyed the complimentary drinks for happy hour and the pool. Easy walkable location was great downtown. Will be nicer when construction next to it is complete. Property is a bit worn out but still had a nice stay. Comfortable.
2.5 / 5.0
Nice location to walk in to downtown Durango. Indoor pool and hot tub were a real plus. Lower level room we had didn't have a balcony so we were allowed to change to a second floor room that had a balcony with a mountain view.
5.0 / 5.0
A great location, though a little dated. Still clean and well kept.
5.0 / 5.0
A great location, though a little dated. Still clean and well kept.
2.5 / 5.0
Nice location to walk in to downtown Durango. Indoor pool and hot tub were a real plus. Lower level room we had didn't have a balcony so we were allowed to change to a second floor room that had a balcony with a mountain view.
4.0 / 5.0
Happy hour compliment drinks are good service. Pool, Jacuzzi water could be little bit cleaner. Cleaning service probably left door open while they were cleaning out room. When we came back, we found more than 20 black little bugs in the room.
4.0 / 5.0
Happy hour compliment drinks are good service. Pool, Jacuzzi water could be little bit cleaner. Cleaning service probably left door open while they were cleaning out room. When we came back, we found more than 20 black little bugs in the room.
3.0 / 5.0
The property is in a great location for the railroad, restaurants and shopping. The staff were friendly. The room seemed clean. The pool and hot tub in the atrium area are nice especially for families with young children. The downsides are it is somewhat of an aged building so the rooms were a bit cramped. It was difficult to find working plugs to charge electronics. There was no Smart TV available. The AC units are very loud so it makes it difficult to sleep.
3.0 / 5.0
The property is in a great location for the railroad, restaurants and shopping. The staff were friendly. The room seemed clean. The pool and hot tub in the atrium area are nice especially for families with young children. The downsides are it is somewhat of an aged building so the rooms were a bit cramped. It was difficult to find working plugs to charge electronics. There was no Smart TV available. The AC units are very loud so it makes it difficult to sleep.
5.0 / 5.0
Very nice! Room was clean and staff was so amazing! Bought too much stuff on vacation...post office has closed for the night. Staff collected my extra items and mailed them home for me. Happy hour with free drinks and we got to meet some other peoplemeet some
3.0 / 5.0
Staff was great but the AC and refrigerator in my room were so loud i didn't sleep at all
2.5 / 5.0
Nice hotel and great staff. The front desk sent a text after check in to make sure we had everything we needed in the room. Hotel is a little dated but rooms are clean and beds are comfy. Walls are a bit thin so you can hear the occasional noisy neighbor.
2.5 / 5.0
Nice hotel and great staff. The front desk sent a text after check in to make sure we had everything we needed in the room. Hotel is a little dated but rooms are clean and beds are comfy. Walls are a bit thin so you can hear the occasional noisy neighbor.
5.0 / 5.0
Very nice! Room was clean and staff was so amazing! Bought too much stuff on vacation...post office has closed for the night. Staff collected my extra items and mailed them home for me. Happy hour with free drinks and we got to meet some other peoplemeet some
3.0 / 5.0
Staff was great but the AC and refrigerator in my room were so loud i didn't sleep at all
3.0 / 5.0
No bath wash, coffee pot did not work, breakfast inconsistent
5.0 / 5.0
Very friendly staff, excellent breakfast, free happy hour drinks every night.
3.0 / 5.0
No bath wash, coffee pot did not work, breakfast inconsistent
5.0 / 5.0
Very friendly staff, excellent breakfast, free happy hour drinks every night.
5.0 / 5.0
We were very comfortable and my grandsons enjoyed the pool. I will definitely stay here again
5.0 / 5.0
We were very comfortable and my grandsons enjoyed the pool. I will definitely stay here again
1.0 / 5.0
Highly overpriced basic rooms with a poor standard. Not worth the money!
FAQs
How much does this hotel cost compared to others in Durango?
The average price for a rental in Durango is $240 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Rio Grande Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Rio Grande Inn. Enjoy the water!
Is Best Western Plus Rio Grande Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Rio Grande Inn?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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