Iberostar Heritage Grand Mencey
Hotel in Santa Cruz de Tenerife
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury hotel with 4 restaurants and a full-service spa
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Housekeeping is available on request.
Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Housekeeping is available on request.
Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Santa Cruz de Tenerife
Available Rooms
Double Room
Beds not specified • 334 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Double Room (with Garden)
Beds not specified • 334 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Double Room Single Use
Beds not specified • 334 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite
Beds not specified • 484 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Double Room, Garden View (single use)
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
The property is magnificient and do not feel crowded at all.
Wverything is beautoful and feel 5 stars...and i am an exigent client.
The gym the spa and even the pool area are nice.
The breakfast is adequate. Not mind blowing but good for those used to 5 stars.
Hot chocolate is not good at all though.
Staff were all polite smiling and helpful.
The location is great, posh and beautiful. But i would not stay there to ezplore the whole island.
We stayed 2 night there and 3 nighs in adeje.
Was ideal to explore the island.
Forget about the terizitas beach. Its ugly and feel like an industrial zone.
2.5 / 5.0
We really enjoyed this hotel.
The staff were fantastic and looked after us very well.
I would like to thank Eduardo on the front desk for his excellent service
2.5 / 5.0
We really enjoyed this hotel.
The staff were fantastic and looked after us very well.
I would like to thank Eduardo on the front desk for his excellent service
2.5 / 5.0
This was our second visit to Santa Cruz and our second stay in the hotel. Came with two babies under two years. Stayed in a garden view suite. It was an excellent room. Service was great in the bar and the staff are all excellent. Convenient car park connected to hotel and wonderful location for the attractions of Santa Cruz. Will be back again from Edinburgh.
2.5 / 5.0
This was our second visit to Santa Cruz and our second stay in the hotel. Came with two babies under two years. Stayed in a garden view suite. It was an excellent room. Service was great in the bar and the staff are all excellent. Convenient car park connected to hotel and wonderful location for the attractions of Santa Cruz. Will be back again from Edinburgh.
2.0 / 5.0
Fantastic F&B offering
Fantastic gym & pool areas
Large rooms
But ... Padel courts need renovation!!
2.0 / 5.0
Fantastic F&B offering
Fantastic gym & pool areas
Large rooms
But ... Padel courts need renovation!!
2.5 / 5.0
This was my second time in this hotel and I liked it very much this time, too. Everything is very clean, the design appeals to me personally (a skilful and high-quality combination of classic and modern) and the staff are courteous and friendly. Unfortunately, I had a problem at one point: the day before my departure, I asked reception for a late check-out next day (as it was offered to me as an Expedia Status member during check-in) and was granted this. When I wanted to go to my room the next day around midday, my room card no longer worked. It turned out at reception that my request had obviously not been noted. However, the reception staff reacted professionally and allowed me to use the room until 2pm without any problems. This issue was solved well, but it still was a bit unpleasant for me that the incident occurred. Nevertheless, it was another great stay and I will gladly come back one day.
2.5 / 5.0
This was my second time in this hotel and I liked it very much this time, too. Everything is very clean, the design appeals to me personally (a skilful and high-quality combination of classic and modern) and the staff are courteous and friendly. Unfortunately, I had a problem at one point: the day before my departure, I asked reception for a late check-out next day (as it was offered to me as an Expedia Status member during check-in) and was granted this. When I wanted to go to my room the next day around midday, my room card no longer worked. It turned out at reception that my request had obviously not been noted. However, the reception staff reacted professionally and allowed me to use the room until 2pm without any problems. This issue was solved well, but it still was a bit unpleasant for me that the incident occurred. Nevertheless, it was another great stay and I will gladly come back one day.
5.0 / 5.0
The staff was very friendly, kind and able to address all our needs during our stay. The buffet for breakfast was AMAZING!! you cant miss this, the variety of food is incredible, really really great! and for an affordable price. The hotel itself is gorgeous, you get your room service everyday, the restaurants, bar inside the property are beautiful, the pool area is clean with towels available at all times. The SPA receptionist was not very friendly, that is the only thing I wanted to point it out, she acted like she does not care if you get the service you want nor even explain the service they offer and how it works. But the Hotel itself is amazing and I will gave it 9 out 10.
5.0 / 5.0
The staff was very friendly, kind and able to address all our needs during our stay. The buffet for breakfast was AMAZING!! you cant miss this, the variety of food is incredible, really really great! and for an affordable price. The hotel itself is gorgeous, you get your room service everyday, the restaurants, bar inside the property are beautiful, the pool area is clean with towels available at all times. The SPA receptionist was not very friendly, that is the only thing I wanted to point it out, she acted like she does not care if you get the service you want nor even explain the service they offer and how it works. But the Hotel itself is amazing and I will gave it 9 out 10.
5.0 / 5.0
We enjoyed our 10 nights stay very much. Such a beautiful hotel with kind and attentive staff. Just wonderful.
5.0 / 5.0
We enjoyed our 10 nights stay very much. Such a beautiful hotel with kind and attentive staff. Just wonderful.
2.5 / 5.0
Amazing staff, great location
2.5 / 5.0
Amazing staff, great location
5.0 / 5.0
Fabulous place. 4th time here with kids, who love it too. Staff are excellent - super helpful and friendly.
5.0 / 5.0
Fabulous place. 4th time here with kids, who love it too. Staff are excellent - super helpful and friendly.
5.0 / 5.0
Fantastic stay. Didn’t expect to queue for breakfast 15min, otherwise great. Breakfast options could be improved, especially for children. The room was great. Enjoyed the swimming pool. Would come back.
5.0 / 5.0
Fantastic stay. Didn’t expect to queue for breakfast 15min, otherwise great. Breakfast options could be improved, especially for children. The room was great. Enjoyed the swimming pool. Would come back.
2.5 / 5.0
We always use the Mencey hotel when we stay in Santa Cruz. The pool is absolutely fantastic as I swim 2 km a day. Staff are friendly and excellent.
2.5 / 5.0
We always use the Mencey hotel when we stay in Santa Cruz. The pool is absolutely fantastic as I swim 2 km a day. Staff are friendly and excellent.
5.0 / 5.0
Very nice hotel. The staff was pleasant and the location was excellent.
5.0 / 5.0
Very nice hotel. The staff was pleasant and the location was excellent.
5.0 / 5.0
Excellent. Paula at the travel information desk was so sweet and helpful!
5.0 / 5.0
Excellent. Paula at the travel information desk was so sweet and helpful!
2.5 / 5.0
Quick vacation.
5.0 / 5.0
Absolutely stunning hotel - we loved our stay!
5.0 / 5.0
Absolutely stunning hotel - we loved our stay!
5.0 / 5.0
Had a fantastic stay at this hotel. There are multiple restaurants and a bar on site which all serve great food and drink. The pool area is clean and quiet and Carlos is always around to help. All the staff at this hotel are brilliant, always approachable and helpful. The hotel is located a short walk away from the centre of Santa Cruz through a lovely park. Highly recommended, thank you for a great holiday.
5.0 / 5.0
Had a fantastic stay at this hotel. There are multiple restaurants and a bar on site which all serve great food and drink. The pool area is clean and quiet and Carlos is always around to help. All the staff at this hotel are brilliant, always approachable and helpful. The hotel is located a short walk away from the centre of Santa Cruz through a lovely park. Highly recommended, thank you for a great holiday.
5.0 / 5.0
I like the gardens and pool and lovation
5.0 / 5.0
Nice, clean , beautiful gardens
5.0 / 5.0
As always, a very good choice. Excellent Hotel. Excellent service.
5.0 / 5.0
As always, a very good choice. Excellent Hotel. Excellent service.
5.0 / 5.0
Enjoyed size of Junior Suite after being on Cruise Ship for past six months! Especially loved whirlpool bathtub. We have been enjoying massages around the world; the massages at the Spa were average. Especially loved walking in the neighborhood!
5.0 / 5.0
Enjoyed size of Junior Suite after being on Cruise Ship for past six months! Especially loved whirlpool bathtub. We have been enjoying massages around the world; the massages at the Spa were average. Especially loved walking in the neighborhood!
5.0 / 5.0
The hotel and its grounds are beautiful, and the location in Santa Cruz is perfect. My wife and I stayed here for our honeymoon and I can’t say enough good things about our experience; the staff made us feel welcome and provided excellent and friendly service. The pool, spa, and workout facilities were beautiful and the view of the hills of Tenerife were stunning. We will recommend this hotel to our friends and family and are looking forward to coming back here again in the future!
5.0 / 5.0
The hotel and its grounds are beautiful, and the location in Santa Cruz is perfect. My wife and I stayed here for our honeymoon and I can’t say enough good things about our experience; the staff made us feel welcome and provided excellent and friendly service. The pool, spa, and workout facilities were beautiful and the view of the hills of Tenerife were stunning. We will recommend this hotel to our friends and family and are looking forward to coming back here again in the future!
2.5 / 5.0
Really nice hotel, lovely pool and spa. Staff friendly and go above and beyond to make your stay perfect.
2.5 / 5.0
Really nice hotel, lovely pool and spa. Staff friendly and go above and beyond to make your stay perfect.
FAQs
How much does this hotel cost compared to others in Santa Cruz de Tenerife?
The average price for a rental in Santa Cruz de Tenerife is $100 per night. This rental is $169 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Iberostar Heritage Grand Mencey. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Iberostar Heritage Grand Mencey. Enjoy the water!
Is Iberostar Heritage Grand Mencey pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Iberostar Heritage Grand Mencey?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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