Casa Dona Susana
Hotel in Puerto Vallarta
2 guests
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Adults-only beach hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Casa Dona Susana offers 42 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Casa Dona Susana offers 42 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Balcony or Patio
TV
Garden
Map of Puerto Vallarta
Available Rooms
Standard Room, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Our stay at Casa Donna Susana was amazing. The staff was very helpful and attentive. The hotel is small and beautiful. It was like staying in the 1950s. The hotel was quite each night with no noise. We choose the all inclusive option. Best way to stay. You have access to the buffet which was small but hand cooked to order. All meals were enjoyable. Beach access was easy with staff helping with everything. Staying here, you are walking distance to everything. We will be coming back soon
10.0
Super cute, clean , friendly. Cannot beat the location
10.0
Loved all of the plants in the building. Very clean, staff is polite. Top to bottom great service.
10.0
Loved this hotel.
8.0
Our original room was a standard room and needed A LOT of work, old and rundown. We had to pay more for the renovated superior room, which was much better. The property is really nice, but they need to do a better job at cleaning the pool…didn’t want to go in because it was very dirty
8.0
Our original room was a standard room and needed A LOT of work, old and rundown. We had to pay more for the renovated superior room, which was much better. The property is really nice, but they need to do a better job at cleaning the pool…didn’t want to go in because it was very dirty
2.0
I will not ever stay there again, nor do I recommend it . My AC unit leaked so much water that my floor was completely wet all the time until I put a towel down & kept replacing the towel. My door literally would not close all the way & rain & mosquitoes would come in my room at night . Asked to change my room but I would have to pay to upgrade. Food was horrible, pool was nasty . I can go on & on .
2.0
I will not ever stay there again, nor do I recommend it . My AC unit leaked so much water that my floor was completely wet all the time until I put a towel down & kept replacing the towel. My door literally would not close all the way & rain & mosquitoes would come in my room at night . Asked to change my room but I would have to pay to upgrade. Food was horrible, pool was nasty . I can go on & on .
10.0
Very grateful for this (one of the few) family-oriented hotels in this beautiful location. We enjoy the Catholic artifacts, even though we are disappointed that some have been removed from the establishment over the years.
10.0
Very grateful for this (one of the few) family-oriented hotels in this beautiful location. We enjoy the Catholic artifacts, even though we are disappointed that some have been removed from the establishment over the years.
10.0
Great location. Friendly staff.
10.0
Great location. Friendly staff.
10.0
Close to beach and Malacon choice of pools at r
Three properties
10.0
Close to beach and Malacon choice of pools at r
Three properties
6.0
Clean place nice staff. The location of the Casa Susana is near the beach downtown area predominantly gay. I am a straight conservative female grandmother . .. I don’t fit 😉noticed drugs and prostitution activity during the early evenings and morning near the hotel area
I was in my room after 6 the sunsets are unique and beautiful.
able to book a tour every day so it kept me busy and out of the room and hotel area. so, next time I won’t book around that area . It was my first time visiting .. so now, for the next visit will know the areas much better.
It is easy to get around and people are super friendly and informative . Loved Puerto Vallarta.
Thank you !
6.0
Clean place nice staff. The location of the Casa Susana is near the beach downtown area predominantly gay. I am a straight conservative female grandmother . .. I don’t fit 😉noticed drugs and prostitution activity during the early evenings and morning near the hotel area
I was in my room after 6 the sunsets are unique and beautiful.
able to book a tour every day so it kept me busy and out of the room and hotel area. so, next time I won’t book around that area . It was my first time visiting .. so now, for the next visit will know the areas much better.
It is easy to get around and people are super friendly and informative . Loved Puerto Vallarta.
Thank you !
10.0
Top best hotel very very friendly people also I have every thing close to me I love Puerto vallarta I recommend to everyone who loves privet places.
10.0
Top best hotel very very friendly people also I have every thing close to me I love Puerto vallarta I recommend to everyone who loves privet places.
10.0
Quiet, convenient to everything, Nice rooftop pool area, good service
10.0
Quiet, convenient to everything, Nice rooftop pool area, good service
10.0
LOVED the property, quiet and quaint. Only wish the pool side/ roof terrace had any type of service food/bev. I had to walk across the street for all bevs and dinning. Food from local shops was much more enjoyable
10.0
LOVED the property, quiet and quaint. Only wish the pool side/ roof terrace had any type of service food/bev. I had to walk across the street for all bevs and dinning. Food from local shops was much more enjoyable
10.0
Nice mexican style hotel in the heart of PV. So its close to restaurants, shopping, entertainment options and beach. This is my third time staying at this hotel and it wont be the last. The receptionist is excellent!
10.0
Nice mexican style hotel in the heart of PV. So its close to restaurants, shopping, entertainment options and beach. This is my third time staying at this hotel and it wont be the last. The receptionist is excellent!
6.0
The hotel is very cute and authentic. I watched them repaint several items to enhance the property. The air conditioner worked well, and although this is not a new, updated resort it was comfortable. We did not interact with staff other than the front desk. They were friendly. I was very disappointed when I arrived as I was expecting a nice all inclusive resort. Overall the experience was different and good.
The pool is not very big and the water was very warm, so not refreshing. When I booked it said we had access to the sister resorts pool which is nice, but we were told no. So basically no pool. It is a short walk to the beach, and there are chairs for the resort. The beach area is by the pier and is more a locals beach area.
This resort is in the gay community of Puerto Vallarta which was a surprise to us. Fortunately we were good with this, but I worry if the wrong people booked without knowing.
We enjoyed our stay and made the best of the experience, but I would not return.
6.0
The hotel is very cute and authentic. I watched them repaint several items to enhance the property. The air conditioner worked well, and although this is not a new, updated resort it was comfortable. We did not interact with staff other than the front desk. They were friendly. I was very disappointed when I arrived as I was expecting a nice all inclusive resort. Overall the experience was different and good.
The pool is not very big and the water was very warm, so not refreshing. When I booked it said we had access to the sister resorts pool which is nice, but we were told no. So basically no pool. It is a short walk to the beach, and there are chairs for the resort. The beach area is by the pier and is more a locals beach area.
This resort is in the gay community of Puerto Vallarta which was a surprise to us. Fortunately we were good with this, but I worry if the wrong people booked without knowing.
We enjoyed our stay and made the best of the experience, but I would not return.
10.0
Really helpful staff. Loved the all-inclusive. Rooftop pool was super relaxing.
10.0
Really helpful staff. Loved the all-inclusive. Rooftop pool was super relaxing.
6.0
It’s quaint, basic and clean. My only complaint is they have a rule of no visitors to your room, but they take it to an extreme. I was dropping off my beach bag with my friend. We told the gentleman who was at the desk what we were doing. Within 30 seconds of entering my room security was knocking on the door saying he couldn’t be in the room. We left and i complained to the desk clerk she pulled out the paper I signed upon check in and showed me the no visitors section. When i said we were just dropping off bags she walked away and then another woman came and went into a lecture of rules being rules and if my friend wanted to stay I would have to pay for him to do so. Completely ignoring that we were just dropping off our beach stuff. I understand the policy and why its in place, but the previous day I was at the rooftop pool and there were many if the posted rules being broken by a large group of guests. Which leads me to believe only the rules which can be monetized were being enforced. Would I stay here again? Probably not. But it is a charming little place and the beach access at los arcos was a good bonus.
6.0
It’s quaint, basic and clean. My only complaint is they have a rule of no visitors to your room, but they take it to an extreme. I was dropping off my beach bag with my friend. We told the gentleman who was at the desk what we were doing. Within 30 seconds of entering my room security was knocking on the door saying he couldn’t be in the room. We left and i complained to the desk clerk she pulled out the paper I signed upon check in and showed me the no visitors section. When i said we were just dropping off bags she walked away and then another woman came and went into a lecture of rules being rules and if my friend wanted to stay I would have to pay for him to do so. Completely ignoring that we were just dropping off our beach stuff. I understand the policy and why its in place, but the previous day I was at the rooftop pool and there were many if the posted rules being broken by a large group of guests. Which leads me to believe only the rules which can be monetized were being enforced. Would I stay here again? Probably not. But it is a charming little place and the beach access at los arcos was a good bonus.
8.0
great location
8.0
great location
10.0
Nice quiet hotel
10.0
Nice quiet hotel
5.0
A nice cozy room in a boutique hotel vibes. I really liked that despite being in a busy central location, it is pretty quiet as it’s not on a through street. The staff were so nice and helpful with all our needs and I enjoyed the breakfast room next door that has a great beach view.
5.0
A nice cozy room in a boutique hotel vibes. I really liked that despite being in a busy central location, it is pretty quiet as it’s not on a through street. The staff were so nice and helpful with all our needs and I enjoyed the breakfast room next door that has a great beach view.
6.0
The location in Old Town, to the beach and restaurants was excellent. I would consider staying there again.
6.0
The location in Old Town, to the beach and restaurants was excellent. I would consider staying there again.
5.0
Nice quiet hotel in the central part of Puerto Vallarta. Close to restaurants and stores. Dated but clean and very quaint. We slept well and enjoyed our stay. Great value for our money
5.0
Nice quiet hotel in the central part of Puerto Vallarta. Close to restaurants and stores. Dated but clean and very quaint. We slept well and enjoyed our stay. Great value for our money
FAQs
How much does this hotel cost compared to others in Puerto Vallarta?
The average price for a rental in Puerto Vallarta is $315 per night. This rental is $65 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Dona Susana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Dona Susana. Enjoy the water!
Is Casa Dona Susana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Dona Susana?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony or patio, and tv.
Explore similar vacation rentals in Puerto Vallarta
Explore all rentals in Puerto VallartaPuerto Vallarta travel inspiration
Read our blogGuides
Best Cultural Vacations for College Students
Guides
Share the Love: 8 Fabulous Galentine’s Day Destinations