The food quality was not at all up to the luxury hotel stamdard.Street and small outside restaurants serve better food than this.Food menus is very small and unappealing.The food didn't taste up to the par.It is very oily and not appetizing at all. The "Chai and Jhalmori " served was stale and not at all the luxury hotel standard. Overall very bad food being served is not edible at all during any time of the day.

The food quality was not at all up to the luxury hotel stamdard.Street and small outside restaurants serve better food than this.Food menus is very small and unappealing.The food didn't taste up to the par.It is very oily and not appetizing at all. The "Chai and Jhalmori " served was stale and not at all the luxury hotel standard. Overall very bad food being served is not edible at all during any time of the day.

Minibar charges were very high and we were not aware of them. Make sure you get both Breakfast and Dinner is your package as food charges are rocket high.

Excellent stay

Excellent stay

Excellent amenities. Clean place. Great ambience. Attention to detail is awesome. Staff is very responsive and helpful. We received a warm and courteous welcome from the front desk staff. Housekeeping is great… We thoroughly enjoyed our stay.

Excellent amenities. Clean place. Great ambience. Attention to detail is awesome. Staff is very responsive and helpful. We received a warm and courteous welcome from the front desk staff. Housekeeping is great… We thoroughly enjoyed our stay.

Very friendly staff. Rajan from housekeeping, Anil at the lobby and animal added that extra touch to make our stay perfect

Very friendly staff. Rajan from housekeeping, Anil at the lobby and animal added that extra touch to make our stay perfect

Excellent service

Excellent service

We enjoyed our stay , recommended 100/100 !

We enjoyed our stay , recommended 100/100 !

Amazing hospitality & guest experience.

Amazing hospitality & guest experience.

As perfect as the property and room were, my real love came for the employees. They became my friends. We genuinely cared for each other. They treated me mike family. I loved this place!

As perfect as the property and room were, my real love came for the employees. They became my friends. We genuinely cared for each other. They treated me mike family. I loved this place!

The best hotel I have stayed at. Wow!

The best hotel I have stayed at. Wow!

It was great experience

Hotel was great

Hotel was great

Exceptional Service and Care for Elderly Guests. I recently had the privilege of sending my elderly father, who is also a heart patient, and our family friend to stay at the Taj Bengal in Kolkata. From the moment they arrived until their departure, the staff's dedication to ensuring their comfort and well-being was truly remarkable. The airport transfers were seamless, thanks to the assistance of Sanjib Ghosh, Mr. Arjun, Tanmoy Biswas, and the entire team. Their attention to detail and personalized service made a lasting impression on me and provided me with the reassurance and confidence to send my elderly parent to this hotel alone again in the future. Throughout their stay, the staff went above and beyond to ensure my father and our family friend felt welcomed and cared for. The level of professionalism, warmth, and dedication exhibited by the front desk staff, concierge, and everyone involved in their stay was truly exceptional. I cannot express enough gratitude to the team at Taj Bengal for their outstanding hospitality. They have set a benchmark for what it means to provide exceptional service and care for elderly guests, particularly those with medical conditions. If you have elderly family members or loved ones visiting Kolkata, you can trust the Taj Bengal to treat them with the utmost respect, compassion, and attentiveness. Highly recommended for anyone seeking a luxurious and comfortable stay coupled with top-notch service.

Exceptional Service and Care for Elderly Guests. I recently had the privilege of sending my elderly father, who is also a heart patient, and our family friend to stay at the Taj Bengal in Kolkata. From the moment they arrived until their departure, the staff's dedication to ensuring their comfort and well-being was truly remarkable. The airport transfers were seamless, thanks to the assistance of Sanjib Ghosh, Mr. Arjun, Tanmoy Biswas, and the entire team. Their attention to detail and personalized service made a lasting impression on me and provided me with the reassurance and confidence to send my elderly parent to this hotel alone again in the future. Throughout their stay, the staff went above and beyond to ensure my father and our family friend felt welcomed and cared for. The level of professionalism, warmth, and dedication exhibited by the front desk staff, concierge, and everyone involved in their stay was truly exceptional. I cannot express enough gratitude to the team at Taj Bengal for their outstanding hospitality. They have set a benchmark for what it means to provide exceptional service and care for elderly guests, particularly those with medical conditions. If you have elderly family members or loved ones visiting Kolkata, you can trust the Taj Bengal to treat them with the utmost respect, compassion, and attentiveness. Highly recommended for anyone seeking a luxurious and comfortable stay coupled with top-notch service.

Room needs renovation. Bathroom was too small. Overall experience was not upto the Taj standard.

Room needs renovation. Bathroom was too small. Overall experience was not upto the Taj standard.

Great customer Service , very reliable . Clean .

Helpful and cordial service

Service for the hotel.

Service for the hotel.

Helpful and cordial service

Overall staff services are excellent. Hotel lobby look grand but the rooms to have some renovation. It very old and the room design I would say very not match. Housekeeping team need to improve the cleanliness, found previous guest hairs still in the room floor and toilet.