Hotel was friendly and functional with rather tired room in need of an update. But everything worked and there was free parking. Excellent breakfast.

Was a 1 night stay while visiting relations a short walk away. Was convenient for us. Nice place,

Good VFM accommodation in the area with a great breakfast.

Was a 1 night stay while visiting relations a short walk away. Was convenient for us. Nice place,

Nice big rooms, bit dated but clean will return when working in the area again

The room was too small and awkward.

The room was too small and awkward.

Nice big rooms, bit dated but clean will return when working in the area again

There’s a handy car park at the rear of the property with video surveillance. Ideal for a biker. The staff are personable and friendly. I was made feel most welcome. The facilities in the room are everything you need. No complaints there. The building, fixtures and fittings are old and shabby. The carpet in the room has burns and stains. In need of replacement. The one no-no is that the cups in the room were dirty, with ring stains from previous beverages. I had to wash a cup before making a cuppa.

There’s a handy car park at the rear of the property with video surveillance. Ideal for a biker. The staff are personable and friendly. I was made feel most welcome. The facilities in the room are everything you need. No complaints there. The building, fixtures and fittings are old and shabby. The carpet in the room has burns and stains. In need of replacement. The one no-no is that the cups in the room were dirty, with ring stains from previous beverages. I had to wash a cup before making a cuppa.

Old City Hotel kept in great condition and affording a large room with comfortable beds and good room facilities. En-suite was fine - and despite the weather being warm and the hotel not being air-conditioned, the room remained cool at all times as did the whole hotel. Breakfast was cooked to order with very tasty and good quality food - and a more than adequate choice to eep us happy for four days.

Old City Hotel kept in great condition and affording a large room with comfortable beds and good room facilities. En-suite was fine - and despite the weather being warm and the hotel not being air-conditioned, the room remained cool at all times as did the whole hotel. Breakfast was cooked to order with very tasty and good quality food - and a more than adequate choice to eep us happy for four days.

I had a problem .but the lady on reception on Monday evening 29th july was so lovely and so appologetic ..a really lovely lady Thanks to her

I had a problem .but the lady on reception on Monday evening 29th july was so lovely and so appologetic ..a really lovely lady Thanks to her

Good location, staff very pleasant and helpful. We requested a room on a lower floor and they obliged. Free parking on site. The room was freshly painted and clean but the curtains were old and the chest drawers had a crack in the front. As it was very hot we would have liked fridge for cold water, however a good powerful fan was found for us.

Good location, staff very pleasant and helpful. We requested a room on a lower floor and they obliged. Free parking on site. The room was freshly painted and clean but the curtains were old and the chest drawers had a crack in the front. As it was very hot we would have liked fridge for cold water, however a good powerful fan was found for us.

The hotel is ideally situated in the town, but close to a busy road. The free parking was a bonus. But on the whole the hotel is looking very tired needs decorating throughout. Our room was ok, a long climb up a lot of stairs. It was clean enough but very basic! The bar didn’t appear to be open at any point either The staff were great and friendly, the only positive I can say about the place. If I visit the area again, I wouldn’t stay there

The hotel is ideally situated in the town, but close to a busy road. The free parking was a bonus. But on the whole the hotel is looking very tired needs decorating throughout. Our room was ok, a long climb up a lot of stairs. It was clean enough but very basic! The bar didn’t appear to be open at any point either The staff were great and friendly, the only positive I can say about the place. If I visit the area again, I wouldn’t stay there

Such lovely staff breakfast is amazing. Beds are comfy place is clean Place needs updating. But can’t fault it for value

Such lovely staff breakfast is amazing. Beds are comfy place is clean Place needs updating. But can’t fault it for value

Basic but adequate accommodation for the price. On site parking was free but limited and fairly tight spaces given a few works vans present. Good breakfast with excellent staff. Some areas require some sprucing up or maintenance. Nothing that could not be fixed with paint or varnish. Some rooms could be a little noisy due to proximity to a busy road.

Basic but adequate accommodation for the price. On site parking was free but limited and fairly tight spaces given a few works vans present. Good breakfast with excellent staff. Some areas require some sprucing up or maintenance. Nothing that could not be fixed with paint or varnish. Some rooms could be a little noisy due to proximity to a busy road.

Sigle room was fine. Staff were friendly.

Similar to other reviews, lovely hotel though defor a little dated. Great location, parking available, really friendly and helpful staff. Would stay here again.

Sigle room was fine. Staff were friendly.

Similar to other reviews, lovely hotel though defor a little dated. Great location, parking available, really friendly and helpful staff. Would stay here again.

I had a wonderful stay in the Russell Hotel with my husband and my parents, and although we stayed only one night, I'm happy to recommend this hotel for an evening longer stay. The rooms are spacious and tastefully furnished, with comfortable beds and furniture, well-equipped with essential toiletries, tee/coffee maker as well as some complimentary hot chocolate sachets, which was a nice touch. There are also enough (and conveniently located!) sockets to charge all the usual electronic devices. Water pressure in the bathroom is great, and everything is clean and well maintained. This is not a modern hotel as such (be warned there is no lift) but it's very charming and the staff are wonderful. Breakfast is very nice for the price, and here too the kitchen staff are very accommodating and helpful. There's also an adorable mini library where you can borrow a book to read during your stay, and there are a couple of picnic tables to enjoy in the pretty garden. All in all, we had a fantastic stay at this excellently located hotel and we would be happy to return any time. Highly recommended!

I had a wonderful stay in the Russell Hotel with my husband and my parents, and although we stayed only one night, I'm happy to recommend this hotel for an evening longer stay. The rooms are spacious and tastefully furnished, with comfortable beds and furniture, well-equipped with essential toiletries, tee/coffee maker as well as some complimentary hot chocolate sachets, which was a nice touch. There are also enough (and conveniently located!) sockets to charge all the usual electronic devices. Water pressure in the bathroom is great, and everything is clean and well maintained. This is not a modern hotel as such (be warned there is no lift) but it's very charming and the staff are wonderful. Breakfast is very nice for the price, and here too the kitchen staff are very accommodating and helpful. There's also an adorable mini library where you can borrow a book to read during your stay, and there are a couple of picnic tables to enjoy in the pretty garden. All in all, we had a fantastic stay at this excellently located hotel and we would be happy to return any time. Highly recommended!

Great staff. Great breakfast. Hotel a little dated but was a wonderful experience.

Great staff. Great breakfast. Hotel a little dated but was a wonderful experience.

Very friendly staff. Lovely cooked breakfast. Comfortable room. Ideal location for walking around Tunbridge Wells and exploring area by car. Really useful to have car parking.

Very friendly staff. Lovely cooked breakfast. Comfortable room. Ideal location for walking around Tunbridge Wells and exploring area by car. Really useful to have car parking.