The Suites Hotel at Waterfront Plaza
Hotel in Canal Park, MN
2 guests · 2 bedrooms · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Family-friendly Duluth hotel in Canal Park with 2 restaurants
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Weekly housekeeping is available.
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Weekly housekeeping is available.
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Map of Canal Park, MN
Available Rooms
Suite, 2 Bedrooms, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 2 Double Beds, Accessible (No Windows)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Accessible
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Condo, 2 Bedrooms
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 1 Queen Bed (No Windows)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Loved the convenience of being near by a lot of things. Great breakfast. Rooms are always great and feel like home.
2.0 / 10.0
Staff were not friendly at all. Breakfast worker acted like she was inconvenienced that we were there. Didnt even say hello or good morning back. Had trouble getting the elevator to work as you needed to punch in your room number then slide your key. Cleaning staff just stared at us, rudely didnt offer any help and we ended up taking the stairs up to our 4th floor room. Lots of patching done in the room and stains on the couch. Pool and hot tub needed cleaning, lots of silt/debris on the bottom of the pool & hot tub along the edges. On the last morning there was no water. Couldnt shower or flush toilets, gross. When checking out, staff not friendly, when we commented about no water they stated a pipe burst. Which i get happens but no apologies for the inconvenience or anything. Didnt even thank us for staying or tell us to have a good day. Askes us if wanted a receipt then handed it and turned away. What happened to providing customer service and saying a simple thank you. Had to pay $300 through Hotels.com yet our receipt stated total room charge was $199.98. So, who keeps the extra $100 we got charged for?!!! Wouldnt recommend this place due to poor service alone. Room itself was quirky but ok despite lots of patching on walls and stains.
4.0 / 10.0
Nice location in Canal Park. Everything was in walking distance. Good food and shopping.
1.0 / 10.0
The check-in was miserable. It seems that Hotels.com garbled the name and email on the reservation sent to the hotel. The hotel staff was unable to cross reference the hotels.com ref. #. Even after showing them multiple emails stating that I indeed had a reservation, the hotel staff was reluctant to give us our room. The staff was rude and unhelpful. It’s beyond me to understand how the hotel staff could not use deductive reasoning to figure out that someone with an email confirmation, that had a name for that reservation that only differed by the first name, who was checking in for this reservation at 10pm at night, there hadn’t been anyone with the exact name check in yet, that maybe..just maybe, that you were speaking to the patrons that reserved that room. Finally the staff had an epiphany to ask for the four digits of my credit card and voila! The 3W bulb illuminated and I was in! All joking aside, it was a miserable experience and I paid $300+ to boot for one night. Please work on doing better.
5.0 / 10.0
We loved the hotel and will definitely book there again! Clean, and very spacious room. Quiet and nice kitchenette. The continental breakfast was wonderful, too! Easy access to everything.
5.0 / 10.0
We loved the hotel and will definitely book there again! Clean, and very spacious room. Quiet and nice kitchenette. The continental breakfast was wonderful, too! Easy access to everything.
4.0 / 10.0
Overall a nice stay. Very convenient for food and entertainment.
4.0 / 10.0
Overall a nice stay. Very convenient for food and entertainment.
4.0 / 10.0
They had our booking for only 2 days, so we had some issues with the elevator, my 67 yr old husband had to walk 3 flights of stairs to our room. We couldn't program our tv's for the first 2 days, the front desk ladies were helpful especially the "mature" one w/ short hair the 3rd time. We were celebrating my 60th b-day, asked for an upgrade toa window room, but were 30 seconds too late, what does that mean? no-one asked if we wanted our room made up? My husband said eggs were cold.(I enjoyed the breakfast, staff was on point!) the room was nice and big, charming, not very well cleaned, but manageable. Not sure if new mgmt or the change of whatever, Good Luck in getting the kinks worked out!
4.0 / 10.0
They had our booking for only 2 days, so we had some issues with the elevator, my 67 yr old husband had to walk 3 flights of stairs to our room. We couldn't program our tv's for the first 2 days, the front desk ladies were helpful especially the "mature" one w/ short hair the 3rd time. We were celebrating my 60th b-day, asked for an upgrade toa window room, but were 30 seconds too late, what does that mean? no-one asked if we wanted our room made up? My husband said eggs were cold.(I enjoyed the breakfast, staff was on point!) the room was nice and big, charming, not very well cleaned, but manageable. Not sure if new mgmt or the change of whatever, Good Luck in getting the kinks worked out!
5.0 / 10.0
Great
5.0 / 10.0
Great
4.0 / 10.0
A nice hotel in the heart of Canal Park. Nothing super flashy but having the kitchenet is nice if you are there a couple of days. Quality breakfast and friendly helpful staff. Could use a bit of up keep on the room (towel rack was loose and minor things like that) but nothing that ruined or even affected the stay.
4.0 / 10.0
A nice hotel in the heart of Canal Park. Nothing super flashy but having the kitchenet is nice if you are there a couple of days. Quality breakfast and friendly helpful staff. Could use a bit of up keep on the room (towel rack was loose and minor things like that) but nothing that ruined or even affected the stay.
2.0 / 10.0
No shampoo. No soap for shower and minimal conditioner. They have a pump system in shower that were not filled. Dishes in dishwasher. For price not worth the stay.
2.0 / 10.0
No shampoo. No soap for shower and minimal conditioner. They have a pump system in shower that were not filled. Dishes in dishwasher. For price not worth the stay.
2.0 / 10.0
Couldn't check in until 5:50pm due to rooms not being ready. It took three times until we got a room. There were multiple people with the same issue on the same night. It was a mess. At checkout the next morning, a gal said she had two random people enter her room at night while she was in bed. They were issued the same room key. What a nightmare.We will not be returning.
2.0 / 10.0
Couldn't check in until 5:50pm due to rooms not being ready. It took three times until we got a room. There were multiple people with the same issue on the same night. It was a mess. At checkout the next morning, a gal said she had two random people enter her room at night while she was in bed. They were issued the same room key. What a nightmare.We will not be returning.
3.0 / 10.0
No windows
3.0 / 10.0
No windows
2.0 / 10.0
Room was not ready at check in time. Delayed our plans as a result. Pool area is nice. Location is great.
2.0 / 10.0
Room was not ready at check in time. Delayed our plans as a result. Pool area is nice. Location is great.
3.0 / 10.0
For the price we paid, we were disappointed. Our “suite” had a kitchenette, and a pull out couch. Our room was musty and had a peculiar odor. Turning on the AC helped with the strange odor. Breakfast had a selection of items, beds were comfortable.
3.0 / 10.0
For the price we paid, we were disappointed. Our “suite” had a kitchenette, and a pull out couch. Our room was musty and had a peculiar odor. Turning on the AC helped with the strange odor. Breakfast had a selection of items, beds were comfortable.
6.0 / 10.0
I haven’t stayed here in many years. It needs serious updating in rooms. Stayed in inner room with no windows. Was very dark and did not expect a handicap shower with very small bathroom with a small sink area with hardly any room to put things on vanity. Beds were squeaky when getting up out of them or turning over.
2.0 / 10.0
Wonderful location, however price is too high for the quality of hotel.
10.0 / 10.0
Was a great place to stay . Wish the continental breakfast woulda been hotter . Will book a room again just maybe take food to room to warm up.
2.0 / 10.0
Wonderful location, however price is too high for the quality of hotel.
4.0 / 10.0
Expensive, rundown, terrible breakfast.
8.0 / 10.0
Never stayed in a room without windows didn’t like that
10.0 / 10.0
We always stay here when we come to Duluth. Good location to everything down by the water.
4.0 / 10.0
Took over two hours to actually get into a room.had to go up and down 5 times before they realized my key wasn’t working because the battery was dead on the lock.
6.0 / 10.0
The suites needs to do some updates. The last few times I have stayed the rooms have not been the cleanest (dirty sheets, bathroom, etc). Upon checking in (on a Saturday evening) there was only 1 person working and the line to check in was very long and took about 25 mins.
8.0 / 10.0
Great location, nice facilities
6.0 / 10.0
Overall it was average.
The person at check in was alone and the line was long. We waited 20 minutes in line. I felt bad for her.
The layout is weird for rooms
Elevators required a key card and it took an act of god for one to work
One last thing... the ceiling tiles in the bathroom were moldy.
4.0 / 10.0
Room was very dark, old outdated furniture, bathroom was not clean. Will not stay here again.
2.0 / 10.0
We stayed for six nights. We stayed once pre-covid, and it was great.
We were disappointed when we came this time and saw how dirty things were. Mold in the bathroom, broken dirty drop ceiling tiles.
They no longer have housekeeping come around at all. You empty your own trash and leave it outside your door. Ours sat there for two days. Need towels? Toilet paper? Come to the lobby to get some. Dirty towels? Leave them outside your door where they too will sit for days.
The employees we saw were all working very hard. There just clearly weren’t enough of them on site. Someone needs to hire more staff.
4.0 / 10.0
The room was not very clean; hair and toothpaste on the bathroom counter and sink. Dirty towel in the closet in the bathroom. Crack in the master bathroom shower floor and broken razor blades on the top shelf in this shower. Popcorn and used qutips between the bed and nightstand. Light over the sink in the kitchen burnt out. None of the sinks would drain very easily. Called the front desk upon checking in and told they would come take care of the dirty towel. Nobody ever showed up. Went to Walmart and got Clorox wipes and cleaned all surfaces ourselves. Even though it was uncomfortable to stay; we did and I complained about it again upon checkout. Was told a manager would call me to speak to me about what I was unhappy about. I have heard nothing. I would take caution when booking a room at this hotel and suites as it is not a real inexpensive place and you should be able to expect some sort of cleanliness and comfort when staying away from home on a vacation.
2.0 / 10.0
We stayed for six nights. We stayed once pre-covid, and it was great.
We were disappointed when we came this time and saw how dirty things were. Mold in the bathroom, broken dirty drop ceiling tiles.
They no longer have housekeeping come around at all. You empty your own trash and leave it outside your door. Ours sat there for two days. Need towels? Toilet paper? Come to the lobby to get some. Dirty towels? Leave them outside your door where they too will sit for days.
The employees we saw were all working very hard. There just clearly weren’t enough of them on site. Someone needs to hire more staff.
3.0 / 10.0
Hotel building entrance filty from dogs.
Bathrooms in need of maintenance; mold and poor construction.
Mediocre food offering .
FAQs
How much does this hotel cost compared to others in Canal Park?
The average price for a rental in Canal Park is $287 per night. This rental is $41 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Suites Hotel at Waterfront Plaza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Suites Hotel at Waterfront Plaza. Enjoy the water!
Is The Suites Hotel at Waterfront Plaza pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Suites Hotel at Waterfront Plaza?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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