Vista Caribe
Hotel in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Beachfront Playa del Carmen hotel in Downtown Playa del Carmen with a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a children's pool, and a 24-hour front desk.
Vista Caribe offers 33 air-conditioned accommodations with hair dryers. 19-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a children's pool, and a 24-hour front desk.
Vista Caribe offers 33 air-conditioned accommodations with hair dryers. 19-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Map of Playa del Carmen
Nearby attractions
Available Rooms
Basic Double Room, 1 Bedroom
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Basic Triple Room, 1 Bedroom
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Basic Quadruple Room, 1 Bedroom
Beds not specified • 355 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room, 1 Bedroom
Beds not specified • 420 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Traditional Room, 1 Bedroom
Beds not specified • 506 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
8.0 / 10.0
Like
8.0 / 10.0
Not parking
4.0 / 10.0
Need to update the facilities
10.0 / 10.0
What a bargain!
Right on 5th avenue with lovely pool.
Breakfast included.
Staff are wonderful
This definitely isnt the Hilton but what an amazing value.
Will certainly be back
4.0 / 10.0
People are great here the people at the help desk workers etc no complaints on them great work. However it's a 2 star quality hotel. Old furniture, hot water comes after 10 minutes of leaving it on. There is no mirror at the restroom. Things just look neglected and old. They should invest some money and renew stuff. Also it's right next to a club so loud till 3am.
1.0 / 10.0
As we arrived we were supposed to have a balcony. We did not have it. The days after in the morning they told us that it will be ok to move from one room to another but we had to repack our luggage and leave it to the reception. As we arrived lather that day, we were told that there was no room for us. After a not pleasant conversation, they found a room. It was externally noisy. The cleaning lady did not clean the room every day and we had to beg for toilet paper and soap
1.0 / 10.0
As we arrived we were supposed to have a balcony. We did not have it. The days after in the morning they told us that it will be ok to move from one room to another but we had to repack our luggage and leave it to the reception. As we arrived lather that day, we were told that there was no room for us. After a not pleasant conversation, they found a room. It was externally noisy. The cleaning lady did not clean the room every day and we had to beg for toilet paper and soap
2.0 / 10.0
Jacqueline was the worst of all my experience.
She was going out of her way to be unfriendly,
She charged me again but she insisted that it wasn't paid, I paid in advance, the internet was so weak so I wasn't able to show proof at my arrival and Ibpaid because I was tired that night, in the morning I went back to front desk to show them my receipt.
The morning person was the opposite, she was friendly and apologized.
But my money wasn't refunded right away, I was told that I had to wait for the afternoon accountant, I came back later and unfriendly Jacqueline was at the front desk. She was very bothered doing her job,she had to return the money, she didn't apologized for her mistake,I asked for an extra towel because there is only one towel in the room and she denied it.The second night my brother and his wife asked the same and the extra towel was denied again, the toilet doesn't flush well in both of the rooms that we used, the second night we Asked to be moved to different room because the loud music from the bars around ends till 4 am, and my room was without AC and the same issue with the toilets , the wifi didn't work, we ask Jacqueline and she did it again she went out of her way to be unhelpful, the sink handles was so rusted that I didn't want to touch them, the water stinks,is the worst hotel that Expedia works with, it should not be in this platform.
It my worst experience ever
10.0 / 10.0
You are right in the middle of everything, only one block to the beach and right on 5th Avenue!
4.0 / 10.0
Staying there was not even close to 3 stat hotel. Bed sheets were dirty and the check in was not smooth as they required more money because I reserved online. They say in the reservation that the parking is available but it’s not and hotel doesn’t have parking area and I had to walk 10 min to the nearest public parking. The parking was 18 dollar for one night. The food of the resturant is very simple and not high quality. However, the staff were friendly and location was very good. Do not recommend!
2.0 / 10.0
We were 6 people, we did not get the room we booked, they also did not have enough pillows to acomodate us, they also did not have any sheets for one of the beds, for two days they ran out of towels so we had to go buy towels so we could shower. The internet never worked and neither did the cable, it was the most terrible experience I've ever had in a hotel. The staff was not helpful at all, they just said, we don't can't do anything and it was horrible. PLEASE REMOVE THIS PROPERTY FORM YOUR SITE.
6.0 / 10.0
When we arrived to check in we learned that the hotel gave away our room we paid for because we booked on Expedia. I assume someone came along with cash and because we could still theoretically cancel our stay with a refund, they gave the room to them. After communicating back and forth they said they did still have a room.. we got to our room and were horrified. This room had no windows, no working water, no blankets or bedding. There wasn't even a door knob to close the door. A massive 4 blade ceiling fan with lights was completely torn from the ceiling and hanging above one of the stained mattresses we were expected to sleep on by its wires. After travelling for 18 hours I stayed up all night guarding the door that couldn't close properly. (We were also told people often break into that room). The next day we complained to the office and demanded a different room. They did move us to a new room that was much better but we still didn't get what we paid for. I paid extra for the "quadruple room" that was supposed to have a seperate bedroom for the wife and I. Instead it was two double beds in one room. For the entirety of our stay we never did get blankets..lol. the free breakfast they offer is pancakes, fruit and juice. My wife doesn't eat pancakes and asked for an egg as a substitute. They billed us 10 Canadian dollars for 1 egg...all in all we did have a good stay once we were relocated, the staff is friendly but we probably wouldn't stay here again..
8.0 / 10.0
Staff was very friendly, other guests were noisy, internet had problems, overall hotel is good and staff is very friendly and professional
3.0 / 10.0
We have stayed at this property for years but after covid seems a little worn down. Our room did not have hot water and the nozel to the shower was rusted and old. They also didnt give use any amenities like soap or shower n conditioner. They're was a small platic soap dispenser that was almost broken too. When we went down to ask about the hot water we were told it was going to get fixed but nothing was fixed until the following day when we were checking out. Bed was not comfortable and you only get a sheet to sleep there was no blanket or anything else.Hopefully they can improve and look into upgrades and repainting the property.
3.0 / 10.0
We have stayed at this property for years but after covid seems a little worn down. Our room did not have hot water and the nozel to the shower was rusted and old. They also didnt give use any amenities like soap or shower n conditioner. They're was a small platic soap dispenser that was almost broken too. When we went down to ask about the hot water we were told it was going to get fixed but nothing was fixed until the following day when we were checking out. Bed was not comfortable and you only get a sheet to sleep there was no blanket or anything else.Hopefully they can improve and look into upgrades and repainting the property.
6.0 / 10.0
Old with lots of deferred maintenance
Room had a bed & dresser. That’s it. No chairs.
Pillows were flat
No hot water, or took forever to get hot.
Windows don’t close/lock, bugs bugs bugs
5 lightbulbs were broken
Mosquitoes
No floor mats in bathroom
Water is rusty and smells
Faucets and shower head rusty
Pool area was dreary
3 pool lounges. All rusted and broken
No umbrellas
No shady so no one uses the pool for long
Pool was murky
TV didnt work for 4 days. Asked 7 different people to fix. Slow response from staff.
4.0 / 10.0
The hotel room was dirty, rust in the sink, mold in the fridge, the shower door was falling off, no water pressure, toilet wouldn't flush well. Also Expedia charged me $58 per day, there was a sign outside advertising my room at $40 per day. The staff did their best but unless the hotel gets major maintenance I wouldn't recommend booking there.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $184 per night. This rental is $133 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Vista Caribe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Vista Caribe. Enjoy the water!
Is Vista Caribe pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Vista Caribe?
We found 4 amenities for this rental. This includes pool, air conditioner, internet / wifi, and smoking allowed.
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