Comfort Inn & Suites Carbondale University Area
Hotel in Carbondale, IL
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Carbondale with free breakfast and a 24-hour fitness center
Along with an indoor pool, this hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Change of towels is available on request.
Comfort Inn & Suites Carbondale University Area offers 72 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 43-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Along with an indoor pool, this hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Change of towels is available on request.
Comfort Inn & Suites Carbondale University Area offers 72 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 43-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Carbondale, IL
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Accessible, Non Smoking
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Accessible, Non Smoking
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds, Accessible, Non Smoking
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
4.0
The hotel is just ok for sleep, elevator is slow and I did no see fire department check on it, a little dirty inside elevator.
4.0
The hotel is just ok for sleep, elevator is slow and I did no see fire department check on it, a little dirty inside elevator.
5.0
Quiet location and very friendly staff
5.0
Quiet location and very friendly staff
4.0
The rooms are dated. The walls in the halls were badly banged up. The door handle to our room was very loose and the door handle to the bathroom was almost hanging off the door. The framed art work appeared to have splatter of some kind. The plumbing was slow. The bed and pillows were comfortable. The hotel was quiet. Morning service was average as the complimentary breakfast was not maintained.
4.0
The rooms are dated. The walls in the halls were badly banged up. The door handle to our room was very loose and the door handle to the bathroom was almost hanging off the door. The framed art work appeared to have splatter of some kind. The plumbing was slow. The bed and pillows were comfortable. The hotel was quiet. Morning service was average as the complimentary breakfast was not maintained.
5.0
Front desk clerk was fantastic. The beds and pillows were wonderful. The only possible negative thing I could say is that the biscuits for the biscuits and gravy were very tough. But will still come back!
5.0
Front desk clerk was fantastic. The beds and pillows were wonderful. The only possible negative thing I could say is that the biscuits for the biscuits and gravy were very tough. But will still come back!
5.0
Our stay here was great. The rooms are not fancy, but they are super clean and the beds were amazing.......soft and comfy with lots of pillows.
I would definitely stay here again next year.
5.0
Our stay here was great. The rooms are not fancy, but they are super clean and the beds were amazing.......soft and comfy with lots of pillows.
I would definitely stay here again next year.
2.0
Stayed during out of town business but when we woke up had so many ants all over my night stand. Told front desk when I checked out but he said he would have to tell the manager at 7am when he came in and have him call and never received a call from him.
2.0
Stayed during out of town business but when we woke up had so many ants all over my night stand. Told front desk when I checked out but he said he would have to tell the manager at 7am when he came in and have him call and never received a call from him.
3.0
Everything was very damp and had a damp smell. Even with the A/C
3.0
Everything was very damp and had a damp smell. Even with the A/C
4.0
The TV wasn't working. The telephone wasn't working. The door cards did not work. The bathroom sink was backed up.
4.0
The TV wasn't working. The telephone wasn't working. The door cards did not work. The bathroom sink was backed up.
8.0
Nice and quiet
8.0
Nice and quiet
4.0
Room assigned was somewhat in repair, huge patch on ceiling that somewhat not finished or poorly repaired.
Staffs were somewhat incompetent to verify before making decision. My stay almost got checked out a day early bc they found keys same number as mine left at the front desk, while actually I still having my keys with me. My daughter found a staff member in my DO NOT DISTURB room collecting my belonging and I assumed they going to checked me out.
Confronted the front desk staff they did not offer any apology and insisted that I checked out bc they found keys at front desk.
4.0
Room assigned was somewhat in repair, huge patch on ceiling that somewhat not finished or poorly repaired.
Staffs were somewhat incompetent to verify before making decision. My stay almost got checked out a day early bc they found keys same number as mine left at the front desk, while actually I still having my keys with me. My daughter found a staff member in my DO NOT DISTURB room collecting my belonging and I assumed they going to checked me out.
Confronted the front desk staff they did not offer any apology and insisted that I checked out bc they found keys at front desk.
10.0
Nice and clean
10.0
Nice and clean
10.0
The staff was very polite
10.0
The staff was very polite
4.0
Food left in the freezer; chicken and burritos? Sticky food chunks on table in room, pubic hair in tub and floor, dirty comforter.
4.0
Food left in the freezer; chicken and burritos? Sticky food chunks on table in room, pubic hair in tub and floor, dirty comforter.
5.0
Jeff at the front deak is amazing, informative, funny, polite and professional
5.0
Jeff at the front deak is amazing, informative, funny, polite and professional
10.0
My husband and I liked our room and the bed was comfortable. We enjoyed the free continental breakfast. The staff was very nice when asking questions or needing towels to use at the swimming pool. We liked that Culver’s Restaurant was walking distance from our motel to have supper after checking in.
10.0
My husband and I liked our room and the bed was comfortable. We enjoyed the free continental breakfast. The staff was very nice when asking questions or needing towels to use at the swimming pool. We liked that Culver’s Restaurant was walking distance from our motel to have supper after checking in.
10.0
We stayed here a couple years ago, and they’ve definitely made some improvements since then. The pool area has been updated, and I’m almost certain the room bathrooms have been updated, too. Everything was clean and functional, and the front desk staff was very friendly. There is also a decent continental breakfast.
10.0
We stayed here a couple years ago, and they’ve definitely made some improvements since then. The pool area has been updated, and I’m almost certain the room bathrooms have been updated, too. Everything was clean and functional, and the front desk staff was very friendly. There is also a decent continental breakfast.
8.0
Perfect for one night stay
8.0
Perfect for one night stay
6.0
It needs some updates and it smells really old. The room smelled like an animal was in there and I specifically asked if there were animals allowed in the room due to my allergies and the attendant said No. There were a lot of spiders and spider webs. The bathroom was clean and the towels were clean.
6.0
It needs some updates and it smells really old. The room smelled like an animal was in there and I specifically asked if there were animals allowed in the room due to my allergies and the attendant said No. There were a lot of spiders and spider webs. The bathroom was clean and the towels were clean.
1.0
I checked in at 4:40pm. I booked and paid for 2 rooms but one of my rooms were not cleaned. I left went out for 2 hours came back my second room was not cleaned. I went back to front desk again thats when the guy at the front desk sent someone from house keeping to the room. The room was not ready until almost 8pm. The white comforters on the beds had stains on them; on both beds. The mini refrigerator would not get cold. No working ice machines on second level. The rooms had a funny smell. I voiced my concerns with front desk he really didn't care at all. Staff and customer service sucks there. The indoor pool had white substance floating inside the pool both days I stayed there. So that lets me know they dont clean the pool daily. The bathroom door did not lock in the room. The floor smelled like pets been in the room, this hotel was terrible please don't waste your money.. I wish I had
pictures to post..
1.0
I checked in at 4:40pm. I booked and paid for 2 rooms but one of my rooms were not cleaned. I left went out for 2 hours came back my second room was not cleaned. I went back to front desk again thats when the guy at the front desk sent someone from house keeping to the room. The room was not ready until almost 8pm. The white comforters on the beds had stains on them; on both beds. The mini refrigerator would not get cold. No working ice machines on second level. The rooms had a funny smell. I voiced my concerns with front desk he really didn't care at all. Staff and customer service sucks there. The indoor pool had white substance floating inside the pool both days I stayed there. So that lets me know they dont clean the pool daily. The bathroom door did not lock in the room. The floor smelled like pets been in the room, this hotel was terrible please don't waste your money.. I wish I had
pictures to post..
2.0
Super disappointed in Comfort Inn and Suites!!! This hotel location is definitely NOT worth $100 a night.
I would not stay at this particular property again EVER. The property is in disrepair, and rooms are very dirty! When we checked in, they put us in a room that was under construction. Exposed wires and furniture moved. They were very rude and didn't care at all. They did move us to a "new" room, but someone apparently tried to break into that room. I took pictures of the messed up door. They also told us breakfast would be from 6a-10a but put all food away at 9am and were rude about it. All while the employees sat and ate the breakfast and didn't even hide that fact. Name badges clearly displayed. I've traveled all over, and this was the strangest thing I've ever seen. The people that own and run this hotel must know that their staff have no customer service skills and are stealing food. Or maybe the owner knows and there is an even bigger problem with this franchise. One young cleaning person named "Nancy" was extremely rude and condescending. I am positive that isn't her name, but she should have NO contact with customers. I wouldn't stay here again if someone paid me!
2.0
Super disappointed in Comfort Inn and Suites!!! This hotel location is definitely NOT worth $100 a night.
I would not stay at this particular property again EVER. The property is in disrepair, and rooms are very dirty! When we checked in, they put us in a room that was under construction. Exposed wires and furniture moved. They were very rude and didn't care at all. They did move us to a "new" room, but someone apparently tried to break into that room. I took pictures of the messed up door. They also told us breakfast would be from 6a-10a but put all food away at 9am and were rude about it. All while the employees sat and ate the breakfast and didn't even hide that fact. Name badges clearly displayed. I've traveled all over, and this was the strangest thing I've ever seen. The people that own and run this hotel must know that their staff have no customer service skills and are stealing food. Or maybe the owner knows and there is an even bigger problem with this franchise. One young cleaning person named "Nancy" was extremely rude and condescending. I am positive that isn't her name, but she should have NO contact with customers. I wouldn't stay here again if someone paid me!
FAQs
How much does this hotel cost compared to others in Carbondale?
The average price for a rental in Carbondale is $245 per night. This rental is $128 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn & Suites Carbondale University Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn & Suites Carbondale University Area. Enjoy the water!
Is Comfort Inn & Suites Carbondale University Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn & Suites Carbondale University Area?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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