Grand Residences Riviera Cancún All Inclusive
Hotel in Puerto Morelos
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Luxury hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Residences Riviera Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
2 outdoor tennis courts and a 24-hour health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
Catch some rays at the beach or spend the day relaxing at Grand Residences Riviera Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor tennis courts and a 24-hour health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Puerto Morelos
Available Rooms
Junior Suite with Jacuzzi
Beds not specified • 527 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite King Bed
Beds not specified • 517 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Master Suite
Beds not specified • 1421 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite Beachfront
Beds not specified • 517 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
One Bedroom Master Suite Beachfront
Beds not specified • 1421 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
10.0 / 10.0
Property was super clean, and staff were outstanding. Highly recommend.
4.0 / 10.0
We visited in September 2024. The property is in very good shape, and definitely luxurious. However, there are a few things that they can work on. Before anyone books this place, be mindful that this is a smaller resort as compared to many others, and as such have limited options available for food and entertainment. The location is fairly remote as well, which might work for folks seeking peace and quiet away from Cancun's crowded resorts.
Food was a major limiting factor for us, and hence the mediocre review. Even though they asked about our food preferences several times before even stepping foot on the property, and at the beginning of every visit to the restaurant, very little was done to accommodate gluten-free vegetarian food. Only on the last dinner did they provide extra options. We had to go outside for a few meals. The snacks in the room were disappointing as compared to other resorts. And they didn't replenish them even when we asked.
There is no entertainment to speak of. There are barely any activities as well, and the place is dead after 5 pm (with no pool side service either). The personal concierge was nice, but honestly didn't really help much beyond dinner reservations. The Kids club staff was amazing. Perhaps because of the off season, my kids were the only kids there (which worked for us). Overall a boring place for kids.
10.0 / 10.0
I loved everything about this hotel this is my 4 time going
10.0 / 10.0
Cleanliness and hospitality shown by staff
10.0 / 10.0
It’s secluded on a beautiful beach. Not much personnel at the time we went so had many options.
10.0 / 10.0
It’s secluded on a beautiful beach. Not much personnel at the time we went so had many options.
10.0 / 10.0
Service was great!
10.0 / 10.0
Everything was wonderful.
10.0 / 10.0
Service was great!
10.0 / 10.0
Everything was wonderful.
10.0 / 10.0
Absolutely fabulous!
Airport shuttle, check in, staff at the restaurants and pool, kids club for our kid… this’s a perfect place for adults, teens and kids.
10.0 / 10.0
Friendly, attentive, professional staff; easy access to food and drink; well-equipped store on site; perfect stretch of beachfront; beautiful pools; no obnoxious clientele. Perfect place to unwind.
10.0 / 10.0
Friendly, attentive, professional staff; easy access to food and drink; well-equipped store on site; perfect stretch of beachfront; beautiful pools; no obnoxious clientele. Perfect place to unwind.
10.0 / 10.0
This is a super relaxing 5 Star resort (Maid, Butler Turn down service, golf cart pick up etc.) if you want excitement and partying this place is NOT for you! But, if you are looking to relax and talk to people at the swim up bar and be Pam pampered THIS IS IT! Also if you sit through a presentation to join they give you couples massage or free trip to an excursion… We enjoy this resort immensely.
10.0 / 10.0
This is a super relaxing 5 Star resort (Maid, Butler Turn down service, golf cart pick up etc.) if you want excitement and partying this place is NOT for you! But, if you are looking to relax and talk to people at the swim up bar and be Pam pampered THIS IS IT! Also if you sit through a presentation to join they give you couples massage or free trip to an excursion… We enjoy this resort immensely.
10.0 / 10.0
The Staff at this property were amazing, by the second day they were call me by name, and traveling alone, that was a great bonus. Everything is awesome, I will be back!
10.0 / 10.0
The Staff at this property were amazing, by the second day they were call me by name, and traveling alone, that was a great bonus. Everything is awesome, I will be back!
10.0 / 10.0
Our stay was excellent. We will definitely recommend Grand Residences to our friends and family.
10.0 / 10.0
Our stay was excellent. We will definitely recommend Grand Residences to our friends and family.
10.0 / 10.0
The best resort ever! The food, drinks, service, room were all top tier. We will be coming back again. I’d definitely recommend this resort to friends and family.
10.0 / 10.0
The best resort ever! The food, drinks, service, room were all top tier. We will be coming back again. I’d definitely recommend this resort to friends and family.
10.0 / 10.0
Awesome place to be if you want peace of mind.
10.0 / 10.0
Awesome place to be if you want peace of mind.
10.0 / 10.0
Great rooms and service over all was fantastic. The food was also really good
10.0 / 10.0
Great rooms and service over all was fantastic. The food was also really good
10.0 / 10.0
The Grand Residences did not disappoint! Everything was perfect. The service, the staff, the food, were all amazing!
This place has a laid back atmosphere, and that was exactly what I was looking for. No loud music, no unwanted sales' pitches for the time share. It was great!!! Will definitely consider returning in the future.
10.0 / 10.0
The Grand Residences did not disappoint! Everything was perfect. The service, the staff, the food, were all amazing!
This place has a laid back atmosphere, and that was exactly what I was looking for. No loud music, no unwanted sales' pitches for the time share. It was great!!! Will definitely consider returning in the future.
6.0 / 10.0
Good: great rooms, new, twice a day cleaning, quiet, polite smiling people.
Bad: terrible cocktails, large waves every day, sargasso on the beach and sea, below average and little food selection.
pools all the same depth, I got diarrhea on the 4th day.
6.0 / 10.0
The property is nice and settled in a very quiet area. I wish they had more nightly activities for adults. Those options may come available when they finish their expansion project.
I didn’t like that I felt obligated to attend a 1.5 hour presentation for their vacation package. I didn’t have to attend one at a resort I stayed in the DR. So that took away from my beach time that I needed. Otherwise the staff was kind and the property was great for a quick getaway trip. I would definitely go back when they finish expanding their property.
6.0 / 10.0
The property is nice and settled in a very quiet area. I wish they had more nightly activities for adults. Those options may come available when they finish their expansion project.
I didn’t like that I felt obligated to attend a 1.5 hour presentation for their vacation package. I didn’t have to attend one at a resort I stayed in the DR. So that took away from my beach time that I needed. Otherwise the staff was kind and the property was great for a quick getaway trip. I would definitely go back when they finish expanding their property.
6.0 / 10.0
Good: great rooms, new, twice a day cleaning, quiet, polite smiling people.
Bad: terrible cocktails, large waves every day, sargasso on the beach and sea, below average and little food selection.
pools all the same depth, I got diarrhea on the 4th day.
10.0 / 10.0
Resort and staff were great. Only complaint is that they only have 2 restaurants. Need more food choices. But staff from the housekeepers, pool waiters and restaurant chefs amd staff. Everyone was great.
10.0 / 10.0
One of the best Resort with stuff and service.
10.0 / 10.0
One of the best Resort with stuff and service.
10.0 / 10.0
Resort and staff were great. Only complaint is that they only have 2 restaurants. Need more food choices. But staff from the housekeepers, pool waiters and restaurant chefs amd staff. Everyone was great.
10.0 / 10.0
I love the food, amazing staff, the place is gorgeous, calm and the beach was near too.
10.0 / 10.0
I love the food, amazing staff, the place is gorgeous, calm and the beach was near too.
2.0 / 10.0
Customer service went down a lot compared with previous years and the new management is concentrating more on the vacation rental property owners than the regular guests.
2.0 / 10.0
Customer service went down a lot compared with previous years and the new management is concentrating more on the vacation rental property owners than the regular guests.
2.0 / 10.0
For the first night we stayed in a room with double beds. For the remainder of the stay we were “upgraded” to a room with 1 king bed. It was not cleaned as well as the previous room. It also did not have some of the same amenities within the room that the previous room had, and the sinks in the bathroom were not draining well. I let the concierge know about this and the issue was never fixed.
The food is TERRIBLE. Room service takes an hour or more to be delivered. There is a bar at the pool and within the pool area there is another bar, but they only stay open until 5pm.
They pressure you into going to one of their timeshare presentations for “discounted” excursions and experiences. We made the mistake of participating in this, and it took up more of our time than I would have wished for on our vacation. They are also very pushy.
My biggest issue with the hotel is the lack of consistency information you are given. My husband and I missed an excursion, and we let them know ahead of time that we likely wouldn’t make it. We were told our tickets would be good for a year or that we could get a voucher/certificate to enjoy the same excursion within a year. We were then told AFTER the excursion was missed that it wasn’t possible. Then after spending most of our last day there talking with staff, and also talking with staff at check-out they agreed to email a voucher. The first “voucher” that was sent did not even have the name spelled correctly. Another one was sent that did n
FAQs
How much does this hotel cost compared to others in Puerto Morelos?
The average price for a rental in Puerto Morelos is $269 per night. This rental is $457 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Residences Riviera Cancún All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Residences Riviera Cancún All Inclusive. Enjoy the water!
Is Grand Residences Riviera Cancún All Inclusive pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Residences Riviera Cancún All Inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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