citizenM Boston Back Bay
Hotel in Back Bay, MA
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a 24-hour fitness center, steps from Newbury Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
CitizenM Boston Back Bay offers 399 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
CitizenM Boston Back Bay offers 399 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.
This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Map of Back Bay, MA
Available Rooms
Room, 1 King Bed
Beds not specified • 151 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, City View
Beds not specified • 151 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Loved my room, the canteen, breakfast, and all the staff was AMAZING. Very friendly and professional and really seemed to love working there. Did NOT like the parking situation, but that's Boston for you!
5.0
The customer service was tremendous as the staff were friendly, helpful, and knowledgeable. The room was different in a great way and extremely clean.
3.0
New hotel everything was great
5.0
Fun, bright hotel. Great well used common spaces
5.0
Such a cool place. Beautiful. They thought of everything.
5.0
It was pretty cool. First time stay at citizenM and it was cool and tech savvy and comfortable.
5.0
It was pretty cool. First time stay at citizenM and it was cool and tech savvy and comfortable.
5.0
Such a cool place. Beautiful. They thought of everything.
3.0
I am not interested in downloading another app, required help to register as the kiosk did not complete the check in without the app. I do not have an invoice for the final bill, even though I checked out by 8:30 this morning. On a positive note, the staff were friendly and professional.
3.0
I am not interested in downloading another app, required help to register as the kiosk did not complete the check in without the app. I do not have an invoice for the final bill, even though I checked out by 8:30 this morning. On a positive note, the staff were friendly and professional.
5.0
The rooms were very clean and modern. We really enjoyed our stay!
5.0
It is a new hotel so they are working things out. Rooms even smelled new!!! Will give it another try, but some problems.
Trouble at check in - it is auto check in but i kept getting an error - someone helped to resolve quickly though.
No to go coffee cups - and then ran out of coffee . I waited 25 ministers and had to leave with no coffee.
Unexplained breakfast charge on bill for a different day. They said due to how the booking came through. They gave a credit when I pointed it out.
5.0
It is a new hotel so they are working things out. Rooms even smelled new!!! Will give it another try, but some problems.
Trouble at check in - it is auto check in but i kept getting an error - someone helped to resolve quickly though.
No to go coffee cups - and then ran out of coffee . I waited 25 ministers and had to leave with no coffee.
Unexplained breakfast charge on bill for a different day. They said due to how the booking came through. They gave a credit when I pointed it out.
5.0
The rooms were very clean and modern. We really enjoyed our stay!
5.0
Excellent would absolutely stay there again!!!
The entire experience was nothing short of spectacular. The restaurant and bar were amazing the breakfast was 5 stars.
The staff was friendly the location was excellent and the room was lovely.
5.0
Just a wonderful hotel with excellent staff. I loved it here, the rooms are so clean and modern and comfortable. I just wish it was a bit less expensive so I could come more often.
5.0
Just a wonderful hotel with excellent staff. I loved it here, the rooms are so clean and modern and comfortable. I just wish it was a bit less expensive so I could come more often.
5.0
Fantastic! The cozy room was spectacular..king bed right up against a wall with huge window, the room was spotless and quiet, very efficient technology control all over the room. Highly recommend!
5.0
Great position at top of Newbury st.
I like the style on citizenm
5.0
Great position at top of Newbury st.
I like the style on citizenm
5.0
Fantastic! The cozy room was spectacular..king bed right up against a wall with huge window, the room was spotless and quiet, very efficient technology control all over the room. Highly recommend!
4.0
The hotel is wonderful, service excellent, location prime. The only downside is the rooms are extremely small. For two people it was not ideal. Otherwise it’s wonderful.
5.0
Loved every part of my stay!
4.0
The hotel is wonderful, service excellent, location prime. The only downside is the rooms are extremely small. For two people it was not ideal. Otherwise it’s wonderful.
5.0
Loved every part of my stay!
3.0
There are no employees visible at the hotel. All interactions are done remotely via tablet. If you have a question or issue you have to call a number, leave message and hope someone gets back to you.
3.0
There are no employees visible at the hotel. All interactions are done remotely via tablet. If you have a question or issue you have to call a number, leave message and hope someone gets back to you.
3.0
If you are a solo traveller looking for a comfy bed then this hotel is totally ok. The bed is comfy, nice pillows etc. However, if you are travelling as a couple this may not be the place for you. The rooms are small, literally the width of the length of the bed, with the bed length ways at the far end of the room. Anyone wanting to get out of bed from the far side would have to climb over their companion. There is almost no storage.
The communal area is nice. Breakfast is ok but they run out of things if you're there after about 7.15. Staff were slow and whilst not unpleasant, didnt really seem to want to be there.
For what you get, this hotel is very expensive. I would probably choose somewhere else next time.
5.0
Great location back bay of Boston. New, clean, great staff, easy, fast check in, great room tech. Small room , but clean and comfortable.
3.0
If you are a solo traveller looking for a comfy bed then this hotel is totally ok. The bed is comfy, nice pillows etc. However, if you are travelling as a couple this may not be the place for you. The rooms are small, literally the width of the length of the bed, with the bed length ways at the far end of the room. Anyone wanting to get out of bed from the far side would have to climb over their companion. There is almost no storage.
The communal area is nice. Breakfast is ok but they run out of things if you're there after about 7.15. Staff were slow and whilst not unpleasant, didnt really seem to want to be there.
For what you get, this hotel is very expensive. I would probably choose somewhere else next time.
5.0
Great location back bay of Boston. New, clean, great staff, easy, fast check in, great room tech. Small room , but clean and comfortable.
5.0
A brand new hotel located in the trendy part of Boston with trenndy and cool rooms with modern features and a great atmosphere. Will definitely choose this hotel the next time i go back to Boston.
5.0
A brand new hotel located in the trendy part of Boston with trenndy and cool rooms with modern features and a great atmosphere. Will definitely choose this hotel the next time i go back to Boston.
5.0
It was great. The bed was so comfortable. Loved the room and the view. A great one night stay.
5.0
It was great. The bed was so comfortable. Loved the room and the view. A great one night stay.
5.0
Mother daughter trip to explore and try foods in Boston. Good location in a walkable city. Hotel meet needs +++
5.0
Mother daughter trip to explore and try foods in Boston. Good location in a walkable city. Hotel meet needs +++
5.0
Amazing location in Back Bay, super speedy check in, small room but good enough, helpful staff
3.0
A small room. Only 150 sq ft.
5.0
Amazing location in Back Bay, super speedy check in, small room but good enough, helpful staff
FAQs
How much does this hotel cost compared to others in Back Bay?
The average price for a rental in Back Bay is $294 per night. This rental is $96 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at citizenM Boston Back Bay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is citizenM Boston Back Bay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at citizenM Boston Back Bay?
We found 3 amenities for this rental. This includes air conditioner, kitchen or kitchenette, and internet / wifi.
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