Hotel Serena Suite
4.0
Good(1,326 Reviews)Hotel in La Serena
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Hotel Serena Suite offers apartments and rooms, an outdoor swimming pool, a gym and free Wi-Fi. It is located 5 minutes by car from the historic centre of La Serena.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Fireplace
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of La Serena
Available Rooms
Superior Twin Room
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room- 1 Bed
1 Double • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 Queen or 1 Single • 258 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(1,326 Reviews)100% verified reviews
4.0
El lugar, las instalaciones.
Que el desayuno abría muy tarde a las 7,30. Íbamos a una competencia y siempre son muy temprano, ojalá el servicio de desayuno abriera de las 6 am.
4.0
Especialmente el personal era muy cordial y excelente calidad de servicio: Nicole, Manuel, Lucas, Mauricio. Muy amables y disponibles para colaborar con el cliente.
Felicitaciones a todos, fue un agrado que me atendieran.
Me pareció que las tomas de corriente electrica que están debajo de los veladores, se encuentran algo inaccesibles.
4.0
La piscina y los alrededores del hotel son muy bellos, con un estilo desértico muy adecuado.
Ufff, las habitaciones son horribles, todo es antiguo y no funciona nada. Ni el aire acondicionado ni el secador de pelo, las habitaciones no tienen ventilación y huelen a moho. DE VERDAD! no crean que es uan exageración. Ni por muy barato, es un pésimo hotel. Te venden la piscina como algo lindo pero las habitaciones son terribles.
El desayuno es peor aún, tienen queso, jamón huevo, cereales y fruta. Nada más. El té que tienen es te supremo así que imaginen la calidad.
4.0
El personal que nos recibe un 10 y la privacidad inmejorable
0 punto en contra mi opinión
4.0
Es muy tranquilo y es un lugar dónde uno puede descansar
Todo bien
4.0
Friendly staff at late night checkin
Breakfast was sparse.
4.0
Break fast was the usual one. Nothing great
4.0
staff excellent
I was there on Sunday and restaurant was closed
4.0
Piscina cerca de la habitacion
Check in y check out, lento y demorado
4.0
the breakfast was really fine: not very extensive, but everything I tasted of good quality. loved it!
poor Wifi, couldn’t make my booking for the next night (road-tripping) unless I went in the (also cold) lobby. no heating (it’s winter!) dated interior, not a lot of toiletries (what I expect in a four star hotel). the receptionist was pushing me to go to the police ( at 19:30, is was traveling alone with a child) because I didn’t had ‘a tourist card’??? I never found any information about this, so it’s a old measure, I guess? I had every thing, even an mobility pass, for the both of us! traveling a month now, and no one else spoke about it. when I said, I wanted to cancel my booking, since I was not planning to go to the police, another colleague agreed to let me in. really frustrating a reception like this, when you drove all day…
the toiletseat was disgusting, with pink cleaning product and hair still on it. showed the picture in the morning
4.0
Nice breakfast, healthy choices.
Room leaked after rainfall. Woke up to wet floors and water running down the walls.
Beds and furniture in disarray when we arrived to our room. I am wondering if it was being repaired and was accidentally assigned to us.
4.0
Pseudomonas folliculitis!!!
my girlfriend and I got hot tub rash, and instead admitting the hot tub was poorly cleaned they try to putt the blame on us argue that we raise the temperature causing the cleaning product reacts in our skin really? a battery infection because hottub was on 40*C
4.0
The place is beautiful and it has a good breakfast. Everything was very clean.
Rooms are small and it's easy to listen what is happening outside.
4.0
location, pool
poor service, loud neighbors, expensive
4.0
Sector
Desayuno
4.0
Friendly staff
You can tell the hotel is way past its golden years. It's been poorly maintained so its value for money is not the best. It is located right on a highway, so If you don't have a car, just choose to stay in another place.
4.0
The pool, the view, the location. The breakfast was delicious. Just that.
I think that as they see you they treat you. I sent my sister earlier and they gave her the worst room they had. Very overused towels. The bathroom cannot be closed. The TV did not work you can just see TVN and nothing else. We called to reception and they said that I have to check the remote, which did not work. Still waiting for them to come and replace it. The bed matress is big and comfy but the bed itself seems like falling apart. I thought that It would be great as paying 90.000clp finally as the cherry on top of the cake. Hahaha they wanted to charge us extra 8990 if we want to take the breakfast to the room by ourselves. Haha not coming back. I rather stayed at Diego de Almagro.
4.0
Breakfast was very plain, although understood due to Covid. Room was comfortable. Did not access the pool.
Construction in premises, also understood.
4.0
Good breakfast, good parking spots, great staff, good experience overall. such a wonderful experience with my girlfriend, she is really happy too!
FAQs
How much does this hotel cost compared to others in La Serena?
The average price for a rental in La Serena is $121 per night. This rental is $35 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Serena Suite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Serena Suite. Enjoy the water!
Is Hotel Serena Suite pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Serena Suite?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and fireplace.
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