Mount Royal Hotel
4.1
Excellent(660 Reviews)Hotel in Banff
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Offering a restaurant, Mount Royal Hotel is located in Banff. Free WiFi and a flat-screen TV. A sauna and a hot tub are available on site. Banff Upper Hot Springs is 4 km away.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Banff
Available Rooms
2 Queen • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(660 Reviews)100% verified reviews
4.1
Location.
Customer service!!! When checking in the front desk were so rude. We were not told that there was a hot pool on the roof, that there was a restaurant, what time check out was and that there was a place for us to do laundry!! We have travelled the world and never experienced such poor customer service before. We felt judged every time we walked through the lobby. For the money you pay you would never expect such poor customer service.
4.1
Location was great. Very central to everything.
The beds were rock hard. I had the worst night sleep every night I was there. And the screen on the controller for the thermostat in my room was broken so it was really hard to set it to the temperature I wanted.
4.1
Amazing hotel and wonderful staff. My husband and I really enjoy our stay, celebrating my birthday in your hotel is really a very good choice. We will definitely be back again for another holiday trip.
4.1
Location, cleanliness
Price and facilities were closed way to early.
4.1
The room was beautiful and modern, very spacious. It had nice features like a water kettle, coffee machine, and giant fridge. The staff were very nice to leave a card and bottle of prosecco for my partner's birthday as well! The hot tub was a really lovely experience overlooking the sunset behind the mountains. The hotel was also in the perfect location, right on the main street in Banff next to anything you'd need.
The walk from the lobby to the wing we were in was pretty long and a bit confusing. Also, we were initially given details for the wrong room, so we were trying to enter someone else's! Had to walk alllllll the way back to the lobby to get the right keys, only to be told it was the wrong room number they'd given us.
4.1
Modern and fresh rooms, a little on the small size for 3 people. Close the the centre of town and parking on site. Great to have laundry available for guests to use. The staff were very helpful, I left something behind and they organised it to be shipped to me.
The vibe in the bar dining area was not very welcoming, needs to have better music, make it a more friendly and relaxed vibe. They changed their room servicing policy, but didnt tell us about it at check in. Our room wasnt servcied because we didnt place a request servcie sign on our door- the opposite of what all other hotels do.
4.1
it was amazing! we will definitely be back
nothing
4.1
Location was perfect right in the centre of Banff; staff were very friendly and helpful.
Loved the hot tub on the roof after a long day hiking!
The Brazen restaurant was great for breakfast and we also treated ourselves to an evening meal there which was fabulous.
Not all facilities open/available in March
4.1
Spacious room , comfortable beds and loved the hot tubs after skiing
We had a room on the street and it was very noisy at night ! Earplugs supplied which should have been a warning but still noisy
4.1
So handy to town and shuttle busses
It was all OK
4.1
location was the best. Only steps from restaurants, shops and bus stop.
very slow elevators, one was out of service.
cleaning could improve, there was a big stain in my bedroom carpet (coffee? animal pee) and hair in the shower.
4.1
The location and the value for the money.
Cleanliness can be improved little bit.
4.1
location
it was not made clear that we required a national Parkes pass, so received a notification.
selection of alcohol at the hot tub bar was very limited
4.1
Great rooms, well appointed and comfy beds! The location is perfect, right in the centre of Banff. Walking distance to all bars, restaurants and coffee shops.
Free bus does a pick up at the rear of the hotel for the Big 3 ski resorts!
4.1
Location
Staff
Decoration
At this price but don't have bottles of water provide in the room
4.1
Location was great and the free ski bus went from just behind the hotel
Staff were poor and we found unhelpful. Not a single person asked how our stay was either. Room was cramped (the wardrobe opened into the bed) and you could hear everything through the walls. Only one hot tub open so queue to use it was prohibitive.
4.1
The location is is absolutely perfect. It’s right in the middle of town
Unfortunately there’s a club right next to the hotel. Most people getting out of the club tend to hangout right below the rooms. It’s very loud until around 4 am on the weekends, if you’re not a very heavy sleeper then most probably you won’t sleep much !!
4.1
Room was comfortable and quiet.
The restaurant. Thought the food was scant considering the price paid. Very disappointed.
4.1
great location and beautiful property
small bathroom
4.1
Location is superb. Step out the front door and you are in Banff Main Street. Perfect if you don’t have a car.
The room was not clean. Huge unknown stain on the carpet, felt so grubby I had to ask for slippers as I wouldn’t walk barefoot on the carpet. Said carpet was horribly frayed where it meets the wooden floor. Complained at reception about it and they told me to take photos and e mail them….could they not have sent someone up to have a look? They take a monumental cleaning deposit so I wonder why they didn’t use the previous occupiers deposit to clean the carpet. It is certainly not a cheap place to stay and I expected better.
4.1
location, comfy beds
4.1
perfect location, beautiful hotel, hot tubs a great touch.
not enough parking
4.1
The location was excellent.
Parking was nearby.
Stairs only access to our room.
4.1
comfortable room
bar at room hot and shame no outdoor food allowed
FAQs
How much does this hotel cost compared to others in Banff?
The average price for a rental in Banff is $230 per night. This rental is $122 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mount Royal Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mount Royal Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mount Royal Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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