MainStay Suites Chicago Schaumburg
3.3
Average(291 Reviews)Hotel in Schaumburg, IL
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The MainStay Suites Chicago , Schaumburg is a quick mile from the famous Woodfield Mall and just steps away from fine dining, a sports bar, and a Target. Outdoor Self-Parking, Wi-Fi throughout the campus and Outdoor Picnic Gazebo.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Map of Schaumburg, IL
Available Rooms
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.3
Average(291 Reviews)100% verified reviews
3.3
I stayed here before under different name still same great property Happy with room and eminties.
Last day I was leaving the police had to show up for guest who was refusing to pay bill. It was only thing to sour great stay.
Also no breakfast options.
3.3
1.upholstery, carpets etc not clean
2. Trash in the hallway
3.3
Everything
Nothing
3.3
Great
None
3.3
I liked location, it was very convenient to many stores. I also enjoyed the room. Just what I needed. The laundry room was easy to use with the app instead of coins. For the price and everything I'd stay again. I was here to help clean a house and see a few friends. So I was just looking for a convenient place I can cook dinner and rest my head at night.
Some things needed fixed. Toilet handle is cracked. The pillows were a bit lumpy.
Unfortunately there was a fire down the hall. It wasn't bad but smoke filled hallway. It was choking. Thanks the police and fire department came. Got it under control and all was well.
The description says they have breakfast but they don't have it anymore at this hotel.
3.3
Good
3.3
I took pictures of the dirty room, dirty microwave, recliner with stains on them, and sent it to corporate office
Unprofessional rude staff, filthy room with roaches
3.3
Nothing much the service from the people worked there was not professional . The smell from the room showed it wasn't cleaned . When I let them know they never offered me another room . They only refunded me for one night when the smell never left after few days.
Nothing, the smell was terrible . How can I talk about what I possible could have liked . The people that worked there was not friendly. The workers during the morning time was so un professing .
3.3
Uncomfortable bed, cheap pillows, rickety table in the room, chair was dirty - looked like old paint
3.3
The only thing that really bothered me is that their housekeeping comes only once a week ( every 7 days)
3.3
location
the couch and chair in the room was heavy stained and tore up. You can feel the Springs in the mattress.
3.3
Nothing
I was told the sofa bed was not designed for an adult to use but the website says it's a two person sofa bed. The mattress had zero spring and was basically flat. I was offered a different room but the mattress was the same. They looked 10+ years old and not fit for purpose. I was told I could pay another 300+ dollars to get a different room. I refused and the manager brought her own blow up bed in for me to use which was kind but everything hurt after a few days using it. I wouldn't have stayed there if I'd known just how bad the bed's were.
3.3
staff were fantastic, generally good facilities, plenty of space in the room. bath room although dated was all fine & clean
bed was fine but mattress on sofa bed very thin or old. lots of stains on carpet and sofa bed. glass coffee pot broken (replaced on request) and the breakfast that was meant to be included turned out to just be coffee
3.3
It was not real clean at first but it got progressively better while I was there. the staff was excellent
it was a little dirty at first but it got better
3.3
They don’t offer breakfast, though you may find breakfast option at booking. overall very nice clean and comfortable rooms. Internet is bit slow.
slow internet and no breakfast served
3.3
Dog friendly
No breakfast!!! Employees were rude and they charged extra after they don’t even offer anything
3.3
There were some very nice staff members.
The furniture is very outdated, torn & worn out leather chair, desk legs so weak ready to collapse, terrible wi-fi service, no Kleenex or paper towels. The carpet was dirty and smelly. Power went out for approximately 5-6 hrs. manager had no plan for guests as we sat our room in the pitch dark.
3.3
nothing
I didn’t like how nothing worked, toilet clogged super easy, front desk clerk was exceptionally rude each time we had an interaction with him. Misgendered me on the phone. The list goes on and on
Will never stay here again
3.3
I wish I could include the photos that I took of the facility there were people sitting in the hallways smoking standing out front entrance smoking weed and God only knows what else there were broken down cars in the parking lot flat tires front fenders laying on the ground
3.3
Great Location
Looking a bit tired in places, could do to be refurbished
3.3
ABSOLUTELY NOTHING
first off the front desk was extremely unprofessional, the minute I walked into the door the desk lady was talking to someone and I over heard the conversation of here saying she was going to beat someone’s “a$$” then she lets us check in early, which I would understand if there was no rooms clean at all and it couldn’t happen we were fine with it. we’ll we go into the room, there is toe nail clippings on the floor, roaches in the fridge , blood stains on the curtains, the sitting chair next to the bed has some ungodly knowing white stains on it. who knows what in the world it was. on top of it there was no shower curtain in the bathroom. I had went back down to the desk they tried to offer room cleaning for us but unfortunately why would I want to stay in a hotel that has BLOOD STAINS on the curtains. They gave us 45 minutes to look for another hotel, we’ll due to it being a Holliday weekend that wasn’t happening for us. so I had to argue with front desk multiple times just to get our money back. she then proceeded to roll her eyes at me, kick us out of the hotel AFTER THEIR MESS UP!! Thank god the lady had some kind of sense and refunded us our money but lord!! do not stay at this hotel if you have kids and doesn’t want to be treated like absolute trash! I never write reviews but this one needed it. the front staff, manager cleaners all are absolutely horrible. DO NOT STAY HERE.
3.3
Location
Elevator was broken. Building smelled. Breakfast was a bag of useless items. No change available for laundry. Room smelled.
FAQs
How much does this hotel cost compared to others in Schaumburg?
The average price for a rental in Schaumburg is $162 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites Chicago Schaumburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MainStay Suites Chicago Schaumburg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at MainStay Suites Chicago Schaumburg?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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