Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel

Property building
Photo of the whole room
Photo of the whole room
Bathroom
Photo of the whole room
4.1 / 5.0
Excellent(416 Ratings)

Hotel in Auburn Hills, MI

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located off Interstate 75, this hotel is adjacent to Great Lakes Crossing Mall. It features an indoor pool, daily breakfast and an on-site gift shop. Guest rooms boast a flat-screen TV and free Wi-Fi.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Auburn Hills, MI

Available Rooms

1 Single or 1 Double • 301 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Queen • 312 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 Sofa • 355 ft²

Sleeps 6
+
You'll be directed to Booking.com for availability & pricing

1 Sofa • 290 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Ratings and reviews

4.1 / 5.0
Excellent(416 Ratings)
100% verified reviews
3.5 / 5.0
star 5 empty
Mar 2024
Pros and Cons
The location was perfect. Staff was friendly.
Cost was higher than originally quoted. Pool was small and quite busy, but very limited chairs available and no towels 1 of the 2 times we used it. Room was mostly clean, but when picking up, underneath things was disgusting.
2.5 / 5.0
star 4 emptystar 5 empty
Mar 2024
It was decent but the clean staff needs to step it up!!
Hotel right off the freeway, Nice Staff to greet you!
The desk seat in my room was full of hair, even the desk had hair on it.The hotel was booked guest we’re loud, I was right across from the side exit heard the door slam all night, guest walking back and forth.
4.5 / 5.0
Nov 2023
Perfect place to rest after shopping, check the towels though.
Very convenient location to the mall, the room was spacious, nice set up. My son and husband enjoyed the pool. They had a bidet!
The towels had stains on them, gross
4.0 / 5.0
star 5 empty
Sep 2023
Wonderful place to stay as a family right across from the outlet mall and activities
We loved the king suite with pull out bed. If you have kids this is the option to go with. The small sink and cabinets we had for snacks etc made it easy for quick lunches in the room before naps. Staff were very accommodating and friendly.
We had a few ants in the room on day 2, however the staff came in right away and swept. No other issues.
3.5 / 5.0
star 5 empty
Aug 2023
Good
Very clean, good breakfast
Check in procedure was difficult due to booking through Book-it (third party). They couldn’t find my reservation due to my name being spelled wrong.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Aug 2023
Bad
We were unable to stay at the property after we discovered a horrible smell in our room. Upon telling the front desk, we were told they would take care of it if we came back later. We came back in six hours and all they did was crack a window. The smell was so bad that the room was inhabitable for any family. We told the front desk once again and we were told they could offer us 10% of the room but there was nothing else we could do. I told the receptionist at the front desk we were leaving, and I watched her as she wrote down my name and phone number to leave to the manager, who’s name is Antonio Garcia. She informed us that Mr, Garcia would be reaching out to us the next day to discuss our refund, which he never did. When I called the property the following day, a man answered the phone and identified himself as Antonio Garcia. After I began summing up our situation, he transferred me back to the receptionist, who said that Mr. Garcia was not there and he would be reaching out to me the following day to discuss the refund. The next day, we still didn’t receive a call. I called the property again, and the same man answered the phone, who once again identified himself as Antonio Garcia. He at first claimed he had no record of our stay, then he claimed that we had checked out at 7am the following morning from our stay. After I told him I had seen his receptionist at the front desk take down all of my information, and that there was no conceivable way that he wouldn’t know what this complaint was regarding, he finally admitted that he knew who I was and that we had left the property at 10 pm that night. It was then when I realized that Mr. Garcia was the same person who I had spoken to the previous day who transferred me back to the front desk. This means the previous day, he literally, HAD PRETENDED NOT TO BE THERE AND TRANSFERRED ME BACK TO THE FRONT DESK.
4.0 / 5.0
star 5 empty
Jul 2023
A great stay overall and would consider staying here again.
Breakfast was great, loved pancakes and bacon. Bed was very comfy and bathroom lighting was nice. Also exercise room was top notch.
The room could use a bit of deodorizing and the tv remote was sticky.
5.0 / 5.0
May 2023
We had a great experience our stay and would 10/10 stay here again!
The staff were very kind and welcoming, breakfast was excellent and the pool area was kept tidy and clean. the room was nice and location in relation to the pool(because we have little kids) was perfect!
No hot tub :( but we knew that prior to booking and that wasn’t a deal breaker, obviously!

FAQs

How much does this hotel cost compared to others in Auburn Hills?

The average price for a rental in Auburn Hills is $173 per night. This rental is $39 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel. Enjoy the water!

Is Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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