Best Western West Towne Suites
Hotel in Madison, WI
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Just 6 km from University of Wisconsin-Madison and Camp Randall Stadium, this Madison hotel offers complimentary cook-to-order breakfast, 24-hour fitness centre and free WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Madison, WI
Available Rooms
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 462 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 462 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 462 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
La tranquilidad del hotel , la habitación muy bien , muy cómoda .
7.0
We got a free room upgrade through booking.com, had a nice spacious suite. It was great to get a free complimentary hot meal. Cooking staff were great.Great black out curtains and quiet at night.
When we arrived there was no one in the front desk, waited a long time to be able to check in. The bathroom smelled very bad, like someone had been smoking there, could not fully enjoy my shower. The TV remote wasn’t configured, the TV was stuck on the weather channel.
1.0
Location
Staff attitude; poor customer service;bathroom door damaged and didn’t close; counter top damaged; refrigerator smelled; shampoo bottles held one use of soap
6.0
Hotel accessible, friendly staff
my room not cleaned regularly
9.0
The room and bed were satisfactory, and the cleanliness was excellent. The breakfast was superior, and on that count I would definitely stay again.
Really nothing.
10.0
The staff member Sunny at the front desk was very kind and went above and beyond to make sure my stay was as comfortable as can be
Our room wasn't exactly clean when we got in =/
But once Sunny was told about it he put my family and I into another room asap and made sure it exceeded my expectations and gave a very sincere apology
9.0
Room was clean and it was a great value for the money
Our tub didn’t have a stopper so I couldn’t take a bath, but the shower was nice
6.0
Great connectivity.
Breakfast was very sad. They can’t even make a good pancake or even scrambled eggs.
10.0
Great place Friendly staff , super clean huge rooms!!
1.0
Nothing we didn't get to stay
You have an employee that caused an issue because of a baby but there was no noise complaint it was just him soooo when I came down to asked why he knocked on are door I get valger language and threatened to call the cops he also wasn't like that with my fiance and at this point we think he's racist there is a big difference between a adult making noise and a child needing a bottle the worst place don't bring your kids here and John the manger on third should not be in hospitality business on top of the the wifi dose not work so we can cast to the TV I just hope my refund clears I booked the hotel for a under 1year old child and 2 adults but yet when I tell him the noise is baby and he can't come to my room And knock he starts to get mad at me and call me crazy when I didn't do anything except ask what happened that he had to knock if you dont want infants at your hotel then you should put that down worst stay in Madison.
6.0
location
room heater stopped working
9.0
Excellent breakfast. The fridge was not working when we got there a couple of hours later, we were moved to another room. The girl in charge was extremely nice and kind. Also, despite being right next to the highway, it was very quiet. The mall is walking distance. The neighborhood is safe. Transportation to the UW campus is a couple of blocks away.
We rented a room with a kitchenette, which is not equipped at all. you actually have to ask for utensils at the front desk, and apart from a skillet a cooking pot, that was it. It was very hard to cook there (necessary for a longer stay).
5.0
Breakfast was good. Staff was friendly and competent.
Terrible smell in the room: very strong deodorizer maybe? Seemed stronger when the AC was running. Maybe this was a pet room where they were trying to cover pet urine smell?
8.0
Nice
Nothing
7.0
Breakfasts were good, card access was unreliable, location excellent.
No pool. Sofa bed was a little uncomfortable but easy to use
6.0
Value
The hotel was fine and served its purpose. The room was basic, but was incredibly musty and the entire room, including our clothing after 1 night felt "wet". You desperately need dehumidifiers installed. Sheets, couch, everything, was damp from the second we walked in. Lots of mildew smell. The location and value are why we chose this location, but if it weren't for that, we would have gone elsewhere.
3.0
Nothing
Dirty
7.0
The breakfast was lovely - choice of French Toast, eggs, or pancakes. Light continental choices also available. Rooms were clean and comfortable for the most part. Location was close to what we needed. Very close to shopping and multiple restaurants.
Kids would have enjoyed a pool - none on site. One of our two rooms had a funny smell to it - musty or old cigarette smoke? The King Suite was very noisy if one is sleeping on the sleeper sofa - there is no sound insulation and you can hear everyone going up and down the hallways. Staff were not always available at the front desk. Phone in the lobby was not working. Key cards to rooms needed to be recoded after 3 days - maybe just in our case and not a policy.
7.0
It’s was very clean and the staff were friendly.
The a/c in our room was not working properly and it had not been cleaned in a while. It was cooler in the hallway than in our room.
1.0
To have house keeping coming in the room did not knock no nothing. And say oh didn't know someone was in here. Now mind you we were checked in for 20 min or so. Very unprofessional from me working in hotel industries this should never happen. And of course communication among staff is encourage. So this kind of things do not happen.
10.0
I could buy a beer to take to my room after an exhausting drive,
7.0
Staff was very nice and helpful.
No swimming pool
10.0
Breakfast was cooked to order and wonderful.
5.0
Close to areas we were visiting.
It was outdated and needed some upgrade. Sofa was dirty with stains. The floor above us was squeaky and could hear every step the people staying there took. Smelled musty.
4.0
The staff were well-mannered and efficient. The hotel room was very clean. The breakfast was great for the most part, as will be elaborated in the next answer.
While there was free breakfast included, you could only order 1 entree per person, with two measly pieces of either bacon or sausage. Compare this to most hotels, especially in this price range, that offer much larger buffet style selections. But what was really bad, was that there was a blueberry muffin that had rotten blueberries, and made my partner sick. Despite everything else being great, something that makes someone sick is unacceptable.
7.0
no hot water
10.0
The quality of the renovation of the building. The welcome I received from the staff when I checked in. The staff asked me how everything was when I checked out. Very clean, comfortable and quiet.
7.0
Clean!
I really could hear almost everything next door from the connecting door. Luckily they went to sleep. I was in room 109.
10.0
Everything. Comfortable beds,nice staff, hot breakfast, nice and quiet.
What's not to love?
Made to order breakfast did take a little more time, so it delayed us a little bit. But it was good and fresh, so can't complain too much.
9.0
Comfortable, clean with good breakfast
Dated rooms
FAQs
How much does this hotel cost compared to others in Madison?
The average price for a rental in Madison is $181 per night. This rental is $52 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western West Towne Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western West Towne Suites pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western West Towne Suites?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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