The Ponce St. Augustine Hotel
3.9
Good(2,218 Reviews)Hotel in Saint Augustine, FL
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Overlooking the San Sebastian River, The Ponce St. Augustine Hotel is located in the historic district, 1.7 km from the Castillo de San Marcos National Monument. It features free WiFi, and an outdoor pool.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Saint Augustine, FL
Available Rooms
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 King • 1 Queen • 398 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(2,218 Reviews)100% verified reviews
3.9
La verdad es que todo fuimos andando al centro el personal genial y un restaurante colombiano espectacular estaba buenísimo
No había hielo
3.9
Convenience
Musty smell in room, old low toilet, clogged sink stopper, no comfortable chair
3.9
Location was good
The trains and no breakfast.
3.9
Friendly staff, clean facilities and onsite restaurant
Hot tub not too hot
3.9
The room was okay, bed was comfortable, water was hot.
The pool area was dirty, hair, dirty drains, spills not hosed off. I almost recommended to the hotel that they need to spend a day with a power washer and some cleaner and clean the whole pool area. I didn't want to walk without shoes. Also, the landscaping was totally let go, weeds, dead flowers in the pots. The last thing is, we stayed 4 nights and they only cleaned our room once, that was after 2 days of tracking someone down and complaining. There was only one small garbage can in the room and we had it full the first day, we had bags of trash waiting to be removed, all the towels were dirty. It was finally cleaned the day before we checked out. They have a restaurant, but they kept the back door to the kitchen open at all times. It grossed my husband out.
3.9
The service and the restauant.
Nothing
3.9
Location was superb!! Room size was large enough for my family of 5!!
The water pressure in the shower was definitely not the best but it was okay!!
3.9
We were given a room away from the railroad tracks, so we were not awakened by the train. The bed and pillows were comfortable. We received DAILY housekeeping which was a pleasant surprise. The pool area was nice. Location to downtown was good - Able to take backroads to avoid a lot of traffic.
The property does not have an elevator and our room was on the second floor, but the do offer luggage carts once you are able to carry all of your luggage up the stairs. The shower had NO pressure. The "fart fan" in the bathroom didn't work. The room included 3 different remotes to operate the TV - confusing. Multiple times throughout our stay we encountered people sitting on the stairs smoking marijuana. We wouldn't allow our teenagers to to be alone at the pool after dark.
3.9
Not much. Parking was convent and close to room
Right next to train tracks and we dealt with 5-6 trains throughout the night
3.9
It had a restaurant,size of bedrooms.
4pm check in is too late.no kettle in room to make tea had to use coffee machine
3.9
Convenient location,
Nice room
N/A
3.9
Clean property.
The only negative about this stay was the hotel is VERY close to a train track. Trains went through a couple times during the night and we thought they were going to crash through the walls they were so loud.
3.9
Everything
Jacuzzi was dirty
3.9
Nothing.
Pool was green and closed. Motel was not even close to full and was still put at the back next to the railroad tracks. We were told because we booked online that we couldn't get a different location.
3.9
Friendly staff
Dirty noisy uncomfortable. Found a large bug alive on the floor
3.9
It’s super clean !!! Very close to all of the attractions in St. Augustine.
Nothing
3.9
superb friendly workers
the pool
3.9
location
no breakfast
3.9
close to down town
3.9
The location was perfect to get to anything in historic Saint Augustine and right next to the trolley station. The bed was comfy with lots of pillows. Clean rooms with no carpet which I prefer for cleanliness. The room had an ice maker, microwave, and mini fridge. Cold AC, but the unit was loud. Check in staff gave us a map of things to do in town. Dog friendly with a little area for them to potty.
A train ran right behind the hotel, but we come from a train town so it didn’t bother us. Just something to know for people not used to the noise. AC unit ran kind of loud, but worked well.
3.9
Big Spacious Room, It was clean. The shower was nice and spacious. Double sinks and plenty of nice pillows and nice clean white sheets
Upon arriving- the staff was not very welcoming at all. Then for check out I stood there at the counter while the man was on his phone - I fixed a cup of water- and came back. He still did not even acknowledge me. Finally I said, I am checking out. He said- Ok ,have a nice day.
there was No shower door or curtain and things got wet in the shower area, the bathroom vent was dirty and hanging out
3.9
nice hot tub, pool, fire pit area
excellent Colombian restaurant on premises for dinner
no breakfast available
3.9
Comfortable beds. Room was clean and well stocked.. Columbian restuarant in lobby and food was great.
Outside stairs, balconies were soiled. Poor water pressure. And our toilet belched and bubbled about every 2 hrs. Access from a very busy road, and almost impossible to cross street, and the restaurants were on that side
3.9
Within walking distance to downtown and within driving distance to the beach. Dog friendly. Comfortable bed, microwave, refrigerator and ice maker.
Traffic and train noise.
3.9
Room and beds were confortable, roomy and there were restaurants close to eat.
Floors in room were filty, our group of 4 all had the black feet 🤔 i was promised a room with a view, got a room facing the main road instead. All we could hear was the traffic. Hotel didn't even look that booked. Neatless to say I was desapointed. It was our first tine in St-Augustine, was looking for a better experience.
3.9
clean,comfortable + good location
3.9
distance to downtown.
Restaurant service is slow, portions very small.
3.9
everything
The room had a smell
3.9
availability
location relative to downtown
3.9
is nice and have great location!!!
They must have a first aid kit, my son fell from the stairs, he injured himself and the only thing they gave us was a bandit
3.9
nothing horrible pressure on water trickled, room uncomfortable no place to set. big furniture unnecessary in room. had to call for towels and wash clothes. suppose to be on bottom floor and only had second floor rooms no elevator. I am Handicapped very difficult arrived in dark horrible experience. people at front desk not helpful at all.
Horrible Most Awful mattress felt like a board pushing on you in back. I could barely walk whole weekend. I had rough time picking my right leg up to even get in car.
FAQs
How much does this hotel cost compared to others in Saint Augustine?
The average price for a rental in Saint Augustine is $365 per night. This rental is $157 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Ponce St. Augustine Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ponce St. Augustine Hotel. Enjoy the water!
Is The Ponce St. Augustine Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ponce St. Augustine Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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