Sheraton Suites Old Town Alexandria
Hotel in Alexandria, VA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
This hotel is located less than 16 km from Washington, D.C. and many of its attractions. It provides an airport shuttle to Ronald Reagan Washington National Airport and has an on-site restaurant that offers room service.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Alexandria, VA
Available Rooms
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
Spacious rooms
Gjesten likte ikke: · Overpriced. The hotel and services are not worth 300++ EUR pr. night.
Also too easy to log on to the "High Speed Internet" when you log in the lnet. They will charge you extra.
Was also charged 8USD (AFTER I LEFT) for a bottle of water which I never took. Would call this fraud!! Will never stay there again.
2.0
The airport shuttle is readily available.
We booked a club level room and, after check in, we were told that the club lounge was under renovation. Not a problem, but when asked if we could just eat breakfast in the restaurant or just pay for a regular room, the staff wasn’t accommodating at all, and stated that booking a Club level room at this Sheraton doesn’t actually include Club lounge access. We have stayed at other Sheraton hotels, always in Club level rooms, and have always had access to the lounge, so not sure what is going on at this location. In any case, if you choose to stay here, just book a regular room because that’s all that you will get.
10.0
Everything was nice, even the balcony view of the city.
The breakfast because I had never been to a hotel you had to pay for breakfast. Most hotels breakfast comes include when you book the room.
10.0
The location was convenient. The staff was very friendly and helpful. The area was nice and quiet. I absolutely loved everything about my stay!
Nothing
8.0
Booking experience, cleanliness, and overall stay.
Breakfast was confusing. Since we used booking.com, the hotel was not notified that our breakfast was to be included in our fees. Hotel was going to charge us until we had this corrected at the front desk.
9.0
Cozy bad, amazing shower, good location, not far from beauties like the pier and the Old Alexandria fair.
There was no shower cap in the bathroom, and the AC tends to not achieve the lower marks, in a way that the room stayed low key hot.
5.0
The bed were comfortable.
The bathroom shower enclosure had something dried up on it. We had no wash clothes for the first day and a half we were there. There was dried up spilled coffee by the sink that was not cleaned up.
8.0
Bfast cost over $17 so we didn't eat. Nice location. Lots of great walking and eating opportunities. Nice grocery store next door. Nice areas to hang and talk in lobby. Staff were help. Room clean, well laid out.
Parking was over $30 per night. The bottle of water in the room was labeled $8! Very few amenities considering the cost of staying there. No microwave in room.
3.0
Nothing about your location was to be like. He didn't know how to check in my family and I.
No wash towels the entire time we stay.
1.0
Nice location. Comfortable bed. Modern bathroom .
Abrasive staff, unhelpful. We were not given a double Queen room which we paid for in advance and had confirmed. We arrived at the room at 1.30am to a king room and told that was all we could have even though we required the double queen room for medical reasons.
When we asked what had happened I was further embarrassed and humiliated after a long exhausting flight to explain why I needed the room we had booked . I was told there was a sofa bed so basically tough and because it had a balcony which was literally a foot deep with no ability to sit on there would be no refund of the extra I had paid for the queen room.
Neither myself or my husband can sleep on a sofa bed made of two separate hard cushions and that’s not what we paid for. When we queried again the next morning with the manager she was abrasive , unhelpful and when she finally let it slip that we could have Marriott points but as we weren’t members then tough she seemed genuinely annoyed when I said actually I am a member. She then tried to only add points for one night instead of two and wouldn’t give me any idea of how many points or how much they were worth .
I am disgusted at our treatment hence the scoring . I can’t give a better score because we were defrauded on the contract we agreed with the hotel.
10.0
The hotel is modern and clean. The staff is friendly and welcoming. I'd absolutely stay there again.
9.0
Okay!
1.0
N/a
We were supplied with one hand towel for 2 people, 2 washcloths and told if we want someone to clean the room, we would have to call. I requested a washcloth to wax my face for we were going out to supper and did not receive one as the hotel had no clean washcloths. Pathetic
4.0
Average
Again, I sit here and wait for a refund for the club level room I never got. booking.com is silent and this propert told me to address it with Booking.com
9.0
location and clean
10.0
Room was excellent. Parking instructions need to be explained in more detail before entering garage for the first time. Location ok. Would have been nice to have a shuttle to downtown Alexandria, airport, etc.
Female clerk at desk was not friendly, working on cell phone while we stood there waiting without any recognition from her, like Be with you in a minute. Finally answered our question, but seemed like she'd rather be doing something else.
3.0
Easy to park, nice shower
Service is very bad. Staff doesn't speak English, doesn't understand or is not accommodating
9.0
- super convenient
- great location to a safe neighborhood.
- breakfast had less options compared to a normal motel.
9.0
very nice, well appointed, very comfortable beds, staff extremely helpful and polite, excellent location.
pricey and didn’t include parking. rooms small.
10.0
it’s beautiful
very
10.0
The hotel was great, but DO NOT book through Booking.com. It was impossible to get in touch with a customer service rep when I needed to change the reservation by one night. I ended up having to pay one room for a night that wasn't used.
9.0
the room and the bathroom was nice and clean. all staff that i interacted with were very pleasant
I usually bring my firestick to hotels with me, this one did not connect to it and their tv guide does not include any movie channels
5.0
Room, location and parking were excellent.
Restaurant was poor. Great service but poor food.
10.0
The location is wonderful and the room is spacious. We especially appreciate the separate living area— with a door that closes to the bedroom.
The breakfast baked goods always seem dried out and the room seemed a little stale-smelling. could be the disinfectant they use.
FAQs
How much does this hotel cost compared to others in Alexandria?
The average price for a rental in Alexandria is $341 per night. This rental is $152 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Suites Old Town Alexandria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sheraton Suites Old Town Alexandria pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Suites Old Town Alexandria?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.