The Hotel Chalet at The Choo Choo
Hotel in Chattanooga, TN
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Nestled between the Tennessee River and the foothills of Appalachia sits The Hotel Chalet. Anchor to the iconic Chattanooga Choo Choo, the hotel offers an air of nostalgia replete with first class accommodations.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Chattanooga, TN
Available Rooms
Double Room
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Quadruple Room
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Quadruple Room
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite
1 King • 1 Sofa • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Convience..
5.0
No complaints at all
We asked staff for a non tourist restaurant, and the place they told us to go to was the best food we have had in days!!!!
No need for this question to exist
3.5
The room was beautiful, halls quiet. It seems the restaurant, bar area and pool is relatively new, but it’s very well laid out and will be really nice once trees and plants mature
Before arrival I got several text welcoming me and reminding me of details, but once arrived on the property, texts went unanswered and no one picked up when I dialed zero from the room a couple of times for reception and service. Since I had kids, I requested a room near the pool, I had seen the rooms before and realized that all or most rooms on the bottom floor had a back patio area. As I understood from talking to other guests, there was no special cost associated with a bottom floor “ standard” room, don’t know if it was just to ensure I got this room, or for what other reason I was charged an additional $25.
I wasn’t sure how their service went as far as in room water with some metal jars and with three children – we needed more water which we ended up getting by the pool area out of the large coolers. Every single thing was monetized, $3 for a bag of tea, none free in room. Parking was $18, coffees were for purchase, and there was no breakfast.
4.0
Gorgeous boutique hotel, well located in the historic part of the city. Easy to get the shuttle to the other part of town. Lovely pool area and gym too. Well appointed room and lovely finishes
No complimentary tea/coffee in lobby. WiFi was patchy when not used in room, e.g couldn’t access poolside. Shame room didn’t have a tub as was traveling with young children who don’t enjoy showers (though it was a great shower!)
5.0
beautiful and everything in walking distance
Paying for parking
5.0
Very unique & clean & loved having a patio. It us a nice place to have a couple of beers & gave my husband a nice place to smoke his cigar
We felt the fee for parking was excessive especially if you stay more than 1night. It would get very costly
5.0
This is our home away from home. We love coming to The Hotel Chalet. The staff are all so nice and friendly. It's close to our appts and restaurants are in abundance.
The only thing I really don't like is how uncomfortable the patio chairs are. The chairs could use some sort of padding. Even if you're a small person the seats of the patio chairs leave marks on the backs of your legs.
5.0
It is located downtown. The room was clean with comfortable beds and a nice bathroom.
NA
5.0
Love the new face-lift. Everything was nice and clean. Location is perfect.
Bigger mini fridge lol.
4.0
Very convenient to great downtown locations!! Excellent facilities! Exceptional service from Jordan and Corey!!!
The Saturday front desk manager, Jonathan, was not very friendly and even after I had confirmed three times with three wonderful people, part of my party’s arrival on Saturday morning was disrupted and he was rude to my daughter and son in law and then gave us all the cold shoulder the rest of the day.
5.0
Quiet room, comfortable, even luxurious. Could have stayed a whole week!
Need better signage directing you from drive to the hotel itself. No breakfast included. Weak cell phone signal. Parking is $18 a day.
5.0
Everything
N/A
5.0
Everything. At some point maybe a different restaurant. But all in all loved our stay!!
Nothing
4.5
Very nice and comfortable
Isolated. Nothing close around to walk to or eat.
5.0
The whole vibe of this hotel was fantastic! The train cars were so cute and the bed was so comfortable! I enjoyed the restaurant right on the property.
4.0
Clean, great location, nice pool, great staff!
No complimentary water in room
& no ice machine. Staff was nice to get it from kitchen but would be more convenient for guests to be able to get it. They did have a water refillable station but you needed a water bottle to be able to fill it.
4.5
Amazing location, super comfortable, great shower and lovely design throughout. I’d very happily stay again.
I missed having a breakfast available but a cafe close by was outstanding so it worked out well 😁😁
5.0
Bell man was exceptionally friendly and helpful. Front desk personnel assisted with a charge mistake and rectified it immediately.
I was surprised that coffee was not available in the lobby free of charge, charge for coffee in the room was ridiculously priced. Need to ensure the refrigerator is marked that the items inside are "for purchase only" otherwise "do not open".
5.0
It was clean & had everything that we needed on the hotel property.
Didn’t seem to have clearly marked signage of where check in was from Market street.
5.0
Staff was very helpful and nice. Room was clean and comfortable.
Wasn’t anything I didn’t like
5.0
Hotel is so cute and unique! Location is great as well as the price! We will definitely stay here again.
5.0
There is really nothing not to like about this hotel.
The location is great. It is right in the middle of everything. You can walk to about anywhere you need to go.
The decor was absolutely amazing! The room was very clean and the staff was very nice.
Really there wasn’t any negatives, the only thing I can think of is my hot water went out in the shower for a minute or two but it came right back.
5.0
Loved being able to walk to the signal within minutes and walk to food.
4.5
Location and size of room
5.0
Das Hotel mit einer wunderschönen Lobby liegt direkt neben dem Bahnhof mit dem Choo Choo. Man konnte zu Fuß nette Lokale und den Bahnhof erreichen. Die Zimmer (wir sind spontan eine Nacht länger geblieben und einmal umgezogen) waren groß, sehr gut ausgestattet und die besten, die wir auf einem langen Road Trip hatten. Frühstück hatten wir nicht gebucht. Waren in einer tollen Bäckerei um die Ecke, Niedlov‘s. Wir bekamen Gutscheine für einen Willkommensdrink in einer wunderschönen Bar nebenan.
Es war etwas hellhörig, weil es ein Zimmer mit Verbindungstür war. Nebenan und gegenüber wohnte eine Familie mit kleinen Kindern, die bis Mitternacht sehr laut waren. Dafür kann das Hotel aber nichts. Trotzdem war es ein sehr schöner komfortabler Aufenthalt.
5.0
Very clean rooms! Loved the uniqueness of the rooms! Basic toiletries provided even some great smelling soap, shampoo, and conditioner! Perfect location downtown! Beds super comfy! Quiet location!
5.0
The location, environment were exceptional!!
The only very very minor thing was the bed was just a little too stiff.
4.5
Lovely setting!!! Close to restaurants ! very clean! Loved the size of the room! lStaff was very nice!
I wish that there was an ice machine where I can get my own ice! I also wish a microwave was available to use somewhere in the building . Needed more light!!!
4.0
The location for restaurants, breweries, and entertainment is the best. All with in walking distance.
Very eclectic and unique. But just, and I mean, slightly dated. But that is part of the charm.
5.0
Location and comfort!!
The bedroom walls could be a bit lighter!
1.5
I like that it is close to our favorite restaurant
The fact that this was our second stay… first time was awful but it was during renovations…. Toilet handle kept coming off, manager kept reiterating that he wasn’t charging me this time, was originally given the wrong room, have 4 charges on my card! They charge 75.00 for incidentals and that is completely fine, but if you have to charge something…. That is a whole nother charge!!! I’ve had bills decline now out of my account today thanks to that! Second time was enough for me and my family
4.5
The room was spacious and very clean. The staff was awesome.
5.0
Love the bathroom materials and colors. The water pressure was great!
4.0
Location, History, and husband said it was best night of sleep he has had in a while.
Waiting for renovation to be complete but wasn’t bad
4.5
The staff is amazing!!
Some rooms still being renovated.
4.0
Staff were very friendly.
Renovations being done do was quite noisy
4.0
Location
Being renovated
2.5
The property was historic and it seemed safe for the area. The staff were very friendly and helpful.
The hotel is undergoing major renovations and is basically torn apart. It is very loud and the water was turned off one day we were there. The first night we were in our room the phone in our room range 7 times during the night beginning around 8:30 p.m. and not stopping until we left the hotel the next morning. Also the walls are very thin.
1.5
The location and the staff
I was very disappointed in the state of the hotel and surrounding grounds. Everything was under renovation and was not told about this prior to making reservations. The grounds were ropped off making it difficult to walk from one Part of the hotel to the other without tripping over debris.
2.0
we have stayed at the choo choo a few times and have always loved it. we look forward to the gardens.
the property is under renovation, no where on the website does it state that construction is going on. The pool is under renovation, and the gardens as well. we traveled with our children, they were upset that the only things they had to do were not available.
FAQs
How much does this hotel cost compared to others in Chattanooga?
The average price for a rental in Chattanooga is $213 per night. This rental is $45 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Hotel Chalet at The Choo Choo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Hotel Chalet at The Choo Choo. Enjoy the water!
Is The Hotel Chalet at The Choo Choo pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Hotel Chalet at The Choo Choo?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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