Staybridge Suites Plano - Richardson Area, an IHG Hotel
4.3
Excellent(298 Reviews)Hotel in Richardson, TX
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The University of Texas at Dallas is just 10 minutes’ drive away from this hotel, which offers free Wi-Fi in every suite. A free shuttle service within a 5-mile radius is provided.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Richardson, TX
Available Rooms
1 Sofa • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 398 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Beds not specified • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(298 Reviews)100% verified reviews
4.3
Everything
Breakfast sausage could have been cooked more it was raw
4.3
Room was clean .
Bad was uncomfortable, breakfast didn't have many veritiees
4.3
Our suite exceeded my expectations. It had a full kitchen, 3 tvs, 2 baths. Perfect.
The wall was so thin I could hear the man next door snore the whole night. He was so loud it woke me up twice. The bed was hard to get into because it was high. I'm not short.
4.3
Location was convenient to the event we traveled to attend. Room temperature was nice and suite was spacious.
The breakfast options were very limited and odd compared to past stays at other Staybridge locations. Also, the menu shown for the week was not what was served.
The room was okay, but a bit rundown compared to other rooms we’ve stayed in at other Staybridge locations. There were no plates, bowls, or silverware available in our suite.
4.3
Great
4.3
Great location. Perfect room setup for our family. And friendly staff.
The pool was closed, which was a big part of why we chose the hotel.
4.3
Breakfast was plain and the usual breakfast you would find at other hotels with a continental breakfast.
The pool was under construction, and I asked the reception clerk if everything was operational, and she said yes. Later when I found out about the pools I went back to the front desk. I was told it is listed on the website. I looked at that that time and found it at the very bottom under the heading important information tab that you had to open. The pool was the main reason I booked this hotel as I had my grandson with me that loves to swim, and this was indoors. The workers there also did not talk, they just watched you as if you were a shoplifter at a store.
4.3
The staff was very responsive to anything.
4.3
The kitchen
You can’t get into the lobby without a key card
4.3
Front desk was accommodating when we said we wanted to leave.
Deferred maintenance was obvious. It seemed strange from the beginning when the lobby door was locked that maybe the location was not in a safe neighborhood. We got put in an accessible room and the rod for clothes was in the bathroom by the toilet which is gross. The living room had paint peeling off the ceiling and holes in the walls.
Within the hotel other signs of neglect were lights missing in the elevator. The gym was oddly connected to an open laundry room. Weights were missing & equipment was broken. We were on our anniversary & there was no way I could have made it through a night so we went back to the front desk & told them we wanted to cancel. The person working was nice enough to let us check out without incurring any charges.
4.3
Happy hour complimentary wine and beer was nice. Beds were extremely comfortable! Room was ready on time.
Bathroom downstairs was clogged. Other than this small inconvenience everything was well.
4.3
Rooms were nice and updated and the staff was excellent.
Nothing
4.3
Staff were great, very friendly and helpful
Pool was closed for work
4.3
Great location, friendly staff, good breakfast and exercise facility.
We weren't informed that the pool had been out of service for approximately a month until check-in. Kids were looking forward to this on summer break.
4.3
Location
Staff member that checked is in was verry rude.
We were not notified about the pool closure until just a couple of days before we were scheduled to arrive, making it impossible to get another hotel in such a short notice. Great scam by the way. Our keys would not open the doors to the lobby, so we were constantly waiting outside for someone to open the doors for us.
4.3
Nothing
I got there around 3pm. They had no handicap rooms. It was my wife's birthday and we were coming to enjoy the Hot Tub and Pool which was under construction.
The hotel staff was rude and just told me cancel my stay and find another hotel.
Booking.com wasn't any help either! Told me they would handle the situation and get back with me.
I ask if I should find another hotel, he told me to wait. That he would be contacting on what to do next.
I didn't wait, I found another hotel.
4.3
Location. The beds were comfortable and the room was clean.
Didn't like the breakfast. No meat option.
4.3
indoor heated pool
pool was almost too hot and the room was not cool enough
4.3
The beds were extremely comfortable along with the linens and pillows. The hotel was very clean and breakfast was very good.
Room service didn’t clean, we were skipped and had to ask for new towels all 3 days.
4.3
Great room for the price. clean and staff nice.
I should have stay here my entire time in the area.
4.3
My family and i loved everything about the hotel and our accommodations. We especially loved the indoor pool and hot tub.
I had asked for two queen beds for my room and my request had been approved online however when checking in i was given a king bed only. This made our stay very uncomfortable since there was four of us crammed into the bed. Also, the pool kept running out of towels.
4.3
location and friendly staff
the walls are extremely thin and you can hear everything
4.3
The friendly staff, the location is wonderful, and my kids always enjoy the indoor pool!
4.3
The property was clean, well maintained & pretty.
Nothing.
FAQs
How much does this hotel cost compared to others in Richardson?
The average price for a rental in Richardson is $218 per night. This rental is $111 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Plano - Richardson Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Plano - Richardson Area, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Plano - Richardson Area, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites Plano - Richardson Area, an IHG Hotel?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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