Holiday Inn Lancaster, an IHG Hotel
Hotel in Lancaster, PA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Set within Downtown Lancaster, Holiday Inn Lancaster, an IHG Hotel features spacious guest rooms and banquet and outdoor terrace space in Downtown Lancaster.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lancaster, PA
Available Rooms
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.5 / 5.0
The front desk staff
The breakfast was awful. We did not receive the room we booked through booking. com.
5.0 / 5.0
Very convenient to downtown Lancaster.
All of the staff that we came in contact with were very polite, thoughtful and helpful.
1.0 / 5.0
Location is very good, parking is close to hotel.
I did not sleep uninterrupted for 3 nights since door and windows are thin and not noise insulated. The room noise reached well over 60-80 decibel at times. Dogs barking from neighbor rooms for hours on end with no resolution other than telling me i can move rooms if i wish. Traffic noise is almost unbearable.
The AC in room was 60 decibel plus and noisy people in the corridors.
sadly the property is surrounded by what appear to be self many homeless people with substance abuse issues and that made me feel uneasy and unsafe.
4.5 / 5.0
Recently renovated.
Size of bathroom. Small.
4.5 / 5.0
Our room was bigger than expected and so comfy!!
Great beds, AC units in both rooms, nice kitchen, great location and little to no light in the morning.
Nothing to not like but the doors when they close are a little loud
5.0 / 5.0
Staff was extremely helpful and went out of their way to make sure we had everything we needed.
Hotel was better than advertised.
2.5 / 5.0
interior is nice, looks refurbished, location is central, parking garage seemingly connected to hotel however there is no agreement for discounted price for guests; why not?
Wi-Fi signal is bad; if YouTube gets frozen and Wi-Fi is not pulling streaming - signal is bad; is signal is bad they why don’t you offer a better one for extra fee? room: supposedly the best -king suite with kitchenette - how come mini refrigerator was not plugged in on guests arrival? why doesn’t it have a freezer? bathroom: shower curtain smelled, water pressure is weak on the 4th floor barely able to take shower…. and the “best” toiletries by Dove: this is a dollar store item. in a room that cost 300/ night? seriously? also, late checkout is allowed to noon; but information is not given to cleaning service, so knocking on the door was before checkout time…. if this was not at premium price I would not mention, but plastic ware ? to sum up, management needs to reflect on guests experience before jacking up prices to 300 per night
5.0 / 5.0
There were a few things I didn't like, but nothing major. Overall, it was a very nice hotel, very clean and the staff were very nice and helpful. I would definitely stay again and recommend.
The air in the rooms seemed very dry as if the AC wasn't working very well, and there wasn't an exhaust fan in the bathroom.
5.0 / 5.0
Approachable staff
Nice pool
Comfortable beds
Nothing
2.5 / 5.0
Location
Location
4.0 / 5.0
It was very clean and up to date.
Everything was good except the fact they have to put money on hold and it takes so long to give it back. People may need that money for other things. Needs to be returned sooner.
5.0 / 5.0
The pool and room were wonderful!
4.5 / 5.0
Clean and confortable. We used the pool and gym. They were in good working condition as expected. I only stayed one night.
5.0 / 5.0
Parking pass came with stay
2.5 / 5.0
Staff was really friendly
The restaurant we got a table but never got serve so we end up leaving
4.5 / 5.0
Very clean, comfortable and great location as we traveled by bus to places around Lancaster and the main bus station was in the next block.
3.5 / 5.0
Nice furniture and nice lobby
The bathtub filled up when we showered ( they did take care of it)
Using parking garage
4.0 / 5.0
Breakfast prices were very expensive. One example is the bagel with cream cheese, capers, onion prices at $17. About a block away you can find the same meal for $9. Dinner prices for both appetizers and main courses were about 1.5 x the same item prices at other nearby restaurants.
I use a cane when walking. As I needed to go to/from the convention center about three long blocks away, I asked about a shuttle. This hotel could not provide one. No cabs would pick anyone up for a three block trip.
3.0 / 5.0
location
No complimentary coffee in the lobby for guests or breakfast. Terrace was closed due to private event. Hair in tub!
3.0 / 5.0
Lunch and dinner were great. They have happy hour from 4 to 6pm. Beds were comfortable. Close to convention center.
Breakfast was hot or miss. I mean how do you burn toast. Pool was ok but not the cleanest. No jacuzzi. Room had a funky odor coming from the floor like mildew. I sprayed Lysol then it was fine. A lot of smokers in the building. They used diffusers and air purifiers but you can still smell the smoke. Most not all the front desk staff were rude.
2.5 / 5.0
The facility/staff were great
I paid for 2 suites via Booking.com received a phone call day before that suites were not available. And were giving regular rooms and had to purchase an additional room that cost me another 275
2.5 / 5.0
The location, the bed was extremely comfortable
Rude staff, the floor I stayed on smelled horrible, dirty towels, no body wash
5.0 / 5.0
Everything was beautiful, bed was comfortable. Breakfast was great!
None
3.5 / 5.0
Great location, new and modern.
It's a super generic Holiday Inn, but then what were you expecting?
3.0 / 5.0
Our first room had an old bottle cap and old Bobby pins on the floor and my sons feet were coMpletely black from walking around barefoot in the room. Our first night we were on the side by a downtown bar. The bass was going strong until closing at 2am. We moved rooms the next day and our second room seemed cleaner. We were shocked at all of the homeless people here, all around the hotel and this downtown area. For a family who came with three small children, this wasn’t a great experience for us.
4.5 / 5.0
There was no complimentary breakfast offered while we were there
The night manager was rude the first night we checked in. It was after midnight and he was not friendly at all
FAQs
How much does this hotel cost compared to others in Lancaster?
The average price for a rental in Lancaster is $276 per night. This rental is $118 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Lancaster, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Lancaster, an IHG Hotel. Enjoy the water!
Is Holiday Inn Lancaster, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Lancaster, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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