Sunstar Hotel & SPA Grindelwald
Hotel in Grindelwald
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Sunstar Hotel & SPA Grindelwald is in a quiet yet central location with beautiful unspoilt panoramic views of the famous North Face of the Eiger and the Wetterhorn, set right opposite the First cable cars. Free WiFi is available.
Amenities
Pool
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Grindelwald
Available Rooms
Modern Single Room
1 Single • 150 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Standard Double Room
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Modern Double Room
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Eiger Mountain View
3 Single • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium Double Room
3 Single • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Piekny widok na gory, bardzo czysto, smaczne sniadania. Hotel widac, ze ma swoje lata, ale jest odnowiony i posiada ogromny klimat. Zdecydowanie polecam
10.0 / 10.0
كل شي اعجبني
لايوجد
8.0 / 10.0
Excellent location, friendly front desk.
The hotel could use some renovation, the sofa bed is very uncomfortable and the spring is old, keep making noise once you move. No AC in the room, you also can’t keep the windows open because there’s flies and bugs keep getting inside.
10.0 / 10.0
Everything is perfect
Nothing
10.0 / 10.0
The view from this hotel was beautiful. The staff were friendly and the pool and spa facilities were great.
I would highly recommend.
1.0 / 10.0
早在6月预定时候跟客服沟通提出要求,希望安排风景好些,楼层高点的房间,当天入住给安排了一楼,阳台连着一大片枯萎的草坪,毫无风景可言,当场沟通酒店前台被告知没有房间,但实际上明明有非常多的客人在后续办理了入住
不尊重客人诉求,整个酒店都是旅行团,非常拥挤和混乱
7.0 / 10.0
Nice view , room is clean, nice location as just next to the First entrance point
The staff at the lobby bar is terrible rude. Impatient, bias, arrogant.
2.0 / 10.0
Free arrival/departure pick up at/to the train station that needs to tell the hotel in advance.
Food of the breakfast but not a service.
Stay away! It is a hotel for a group tour. Too many guests. Too few staff.
Hotel staff are way below standard for a 4-star hotel. They do not have a service mind at all.
I asked a male staff member at the reception 2 questions about how to book the departure service to train station and to deposit our luggage at hotel before departure. He said "too many question " with an angry face just like we have stepped on his feet!
Also the male staff at the bar. The menu is not in English so I asked what do you have to eat with the beer we just ordered. He said "what do you want?" and point at the menu for me to read. I say "can i have an English Menu please". He said, "Look at the menu!" WHICH IS NOT AN ENGLISH!
The spa also closed before the stated operation time.
The first picture of this hotel is also not true. It does not have a modern sofa on a terrace with a wide angle view of the mountain like this
Such a bad experience with this hotel.
2.0 / 10.0
No air conditioner.
9.0 / 10.0
Beautiful location and facility. Amazing views!
Front desk needed more staffing.
9.0 / 10.0
1) Spacious junior suite
2) simply stunning views from the balcony
3) excellent breakfast; great service staff !
Nothing to not like :)
7.0 / 10.0
Grindelwald is quite small town, our hotel is a bit further from the train stop but still at a very good location with cafes and near to the cable car station up to First Mountain. Breakfast was excellent, more American kind of breakfast which is great. We got a room with Eiger Mountain view which is a stunning view. Their room service is superb, I requested for extra pillow and it came in less than 5 minutes. Everything in Switzerland is very expensive and we have expected more paying quite a lot for a 4 star hotel but the room is quite basic like a cabin hotel room. Love the double sink. We also requested for a late checkout at 12pm instead of 11am. The hotel staff was kind enough to let us store our luggage after checking out and use the hotel facilities.
The showerhead cannot stay up, I would have expected a rain shower facilities for a 4 star hotel. The receptionists can get quite flustered when there are few guests waiting at the receptionist and seems scrambling around but check-in & check-out for us is quite prompt.
10.0 / 10.0
Best property and the Location
spa options could open sooner
8.0 / 10.0
Great location & breakfast
Small room
4.0 / 10.0
Great breakfast
Wi-Fi is always down; I found there is a hair on the towel; bed is very noisy when turning over
10.0 / 10.0
excellent
nothing
7.0 / 10.0
Pool was very cold, breakfast no fresh fruits (canned). Hotel Ok, only the price much to high for what you get
10.0 / 10.0
very friendly and nice staff, very clean, great location for the First ski bahn
2.0 / 10.0
Location are terrific! Breakfast are goood
Stated check-in at 4 pm, but we waited up to 530pm. The receiption just tells us.. *no room* and walked away. Poor poor reception.. and overrated
9.0 / 10.0
The view from the property is good and everything was just nearby , and there is a hotel transfer service from the train station , lastly the breakfast was so good and many choices
9.0 / 10.0
The location
Nothing so far
10.0 / 10.0
the hotel was ace, as was breakfast etc etc
all was good thanks
7.0 / 10.0
The location of the hotel is perfect and the room was very clean.Breakfast very diverse and personal very nice.
For 900 francs(~900 euro) for two nights with breakfast i expected a more modern room.The furniture is very old and the bed very soft and unconfortable.The pool is very small and the water is cold.If there are more then 10-15 ppl at the pool you dont have where to stay and is very loud.At check out you also have to pay the paking that is 10 fr a day.It was not a problem but judging how much the room is..
In my opinion is a very nice hotel but beyond expensive for what it offers.
FAQs
How much does this hotel cost compared to others in Grindelwald?
The average price for a rental in Grindelwald is $365 per night. This rental is $83 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sunstar Hotel & SPA Grindelwald. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sunstar Hotel & SPA Grindelwald. Enjoy the water!
Is Sunstar Hotel & SPA Grindelwald pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sunstar Hotel & SPA Grindelwald?
We found 13 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and parking.
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